TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from AWESOME SERVICE AND FAST Excellent service and easy .I'm very happy with the attention they gave me . thanks again for this years service .
Date published: 2021-03-03
Rated 2 out of 5 by from You keep adding the cost 10.50 to process a CC Last year using Turbo....too expensive Will use in person CPA...less expensive If you can believe it!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax saves us money and time! The experts are always helpful and my questions are completely answered every time I file. Turbo Tax means peace of mind for us and we always pay half of what we used to pay elsewhere.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo taxes is awsome you made it easy to file thanks for your service. i will see you next year
Date published: 2021-03-03
Rated 5 out of 5 by from EASY AND SMOOT! EVERYTHING WENT GREAT!! VERY IMPRESSED! WOULD ADVISE FOR ANYONE TO USE.
Date published: 2021-03-03
Rated 2 out of 5 by from TURBO TAX FRUSTRATING I upgraded to the $200 and I'm still not sure that they were done correctly. No one seemed to know what I was talking about, when I mentioned needed supplementary sheet to send with our explanation of housing allowance, which is deducted from pension. As retired minister, James is able to claim pension as housing allowance. We'll see what happens. I was assured by several experts that it was okay.
Date published: 2021-03-03
Rated 3 out of 5 by from TurboTax Deluxe a rip off if you have an HSA Completing forms is helpful. However because I have a required HSA through my employer's insurance coverage I cannot use your free product. It's ridiculous to pay $60 for a $6.00 refund. Disappointing to say the least.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is outstanding! Always easy to navigate through. Very informative.
Date published: 2021-03-03
Rated 5 out of 5 by from My TurboTax Expert was amazing! I literally cry every year doing my taxes because it is so stressful and I feel like I don’t know what I’m doing. So when I saw that I could pay $100 to have an expert do my taxes for me, I was elated. Not only was the concept convenient, but my TurboTax Live Expert was the real blessing. Mary was so friendly, helpful, attentive and informative. I told her she was an angel. She doesn’t even know how much she put my mind at ease. I would love to request to work with Mary again next year because she is such a joy!
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is the BomB I’ve used there services for five years. There wonderful,helpful, and give a self preparer all the support they need
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 213
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from AWESOME SERVICE AND FAST Excellent service and easy .I'm very happy with the attention they gave me . thanks again for this years service .
Date published: 2021-03-03
Rated 2 out of 5 by from You keep adding the cost 10.50 to process a CC Last year using Turbo....too expensive Will use in person CPA...less expensive If you can believe it!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax saves us money and time! The experts are always helpful and my questions are completely answered every time I file. Turbo Tax means peace of mind for us and we always pay half of what we used to pay elsewhere.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo taxes is awsome you made it easy to file thanks for your service. i will see you next year
Date published: 2021-03-03
Rated 5 out of 5 by from EASY AND SMOOT! EVERYTHING WENT GREAT!! VERY IMPRESSED! WOULD ADVISE FOR ANYONE TO USE.
Date published: 2021-03-03
Rated 2 out of 5 by from TURBO TAX FRUSTRATING I upgraded to the $200 and I'm still not sure that they were done correctly. No one seemed to know what I was talking about, when I mentioned needed supplementary sheet to send with our explanation of housing allowance, which is deducted from pension. As retired minister, James is able to claim pension as housing allowance. We'll see what happens. I was assured by several experts that it was okay.
Date published: 2021-03-03
Rated 3 out of 5 by from TurboTax Deluxe a rip off if you have an HSA Completing forms is helpful. However because I have a required HSA through my employer's insurance coverage I cannot use your free product. It's ridiculous to pay $60 for a $6.00 refund. Disappointing to say the least.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is outstanding! Always easy to navigate through. Very informative.
Date published: 2021-03-03
Rated 5 out of 5 by from My TurboTax Expert was amazing! I literally cry every year doing my taxes because it is so stressful and I feel like I don’t know what I’m doing. So when I saw that I could pay $100 to have an expert do my taxes for me, I was elated. Not only was the concept convenient, but my TurboTax Live Expert was the real blessing. Mary was so friendly, helpful, attentive and informative. I told her she was an angel. She doesn’t even know how much she put my mind at ease. I would love to request to work with Mary again next year because she is such a joy!
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is the BomB I’ve used there services for five years. There wonderful,helpful, and give a self preparer all the support they need
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 213