TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Solid Option For Tax Returns This is my second year filing with TurboTax. Had previously used an accountant or H & R Block. TurboTax is a less expensive option. I also have felt confident that I am getting my max return. They have an excellent support team to help if you have questions. There have been a few instances where it wasn't as straight forward as I would have liked but I was able to ultimately work through this and file Federal, State and even local taxes (Ohio).
Date published: 2021-02-23
Rated 5 out of 5 by from Yvette was of excellent assistance! Yvette helped me every step of the way! She stayed on the line until everything was resolved!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is the way to go! I used TurboTax again this year, because it is just so easy to use! I used TurboTax Online Deluxe and they explained everything as I went through the process, I was able to go at my own speed, and I was able to upload my documents so I had everything all in one place to reference. It went just as seamless as it did last year and I will continue to use this product moving forward.
Date published: 2021-02-23
Rated 3 out of 5 by from Glitchy software Somehow the software decided to submit a form for partnerships. I am the only owner and have no partners. I had to manually go in to my return and remove this form. I should not have to correct your software problems
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax Best Ever Generally I find Federal Returns other than 1040EZ intimidating and confusing. The Turbo Tax software is awesome - it is intuitive and anticipates the customers questions and concerns at almost every turn, and it allows users to check specific questions. The Live On-Line help was very helpful, the consultants knowledgeable and quickly understood my questions and gave answers I understood, often using the live screen and cursor to point out what I needed to do. I rate their software and live help 5 of 5 stars.
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome TurboTax is easy to use!!! They have a help chat if you get lost
Date published: 2021-02-23
Rated 5 out of 5 by from So Easy! Used TurboTax for several years! Makes it quick and easy to file! And gives me piece of mind knowing the math is right!
Date published: 2021-02-23
Rated 5 out of 5 by from Amazed So easy to use. And less of a hassle. My best opinion. Thanks!
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to use Easy to use would recommend it to anyone, really simple. And easy step by step
Date published: 2021-02-23
Rated 5 out of 5 by from Use TurboTax Its awesome. Its very easy to understand and explains everything!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 2118
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Solid Option For Tax Returns This is my second year filing with TurboTax. Had previously used an accountant or H & R Block. TurboTax is a less expensive option. I also have felt confident that I am getting my max return. They have an excellent support team to help if you have questions. There have been a few instances where it wasn't as straight forward as I would have liked but I was able to ultimately work through this and file Federal, State and even local taxes (Ohio).
Date published: 2021-02-23
Rated 5 out of 5 by from Yvette was of excellent assistance! Yvette helped me every step of the way! She stayed on the line until everything was resolved!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is the way to go! I used TurboTax again this year, because it is just so easy to use! I used TurboTax Online Deluxe and they explained everything as I went through the process, I was able to go at my own speed, and I was able to upload my documents so I had everything all in one place to reference. It went just as seamless as it did last year and I will continue to use this product moving forward.
Date published: 2021-02-23
Rated 3 out of 5 by from Glitchy software Somehow the software decided to submit a form for partnerships. I am the only owner and have no partners. I had to manually go in to my return and remove this form. I should not have to correct your software problems
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax Best Ever Generally I find Federal Returns other than 1040EZ intimidating and confusing. The Turbo Tax software is awesome - it is intuitive and anticipates the customers questions and concerns at almost every turn, and it allows users to check specific questions. The Live On-Line help was very helpful, the consultants knowledgeable and quickly understood my questions and gave answers I understood, often using the live screen and cursor to point out what I needed to do. I rate their software and live help 5 of 5 stars.
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome TurboTax is easy to use!!! They have a help chat if you get lost
Date published: 2021-02-23
Rated 5 out of 5 by from So Easy! Used TurboTax for several years! Makes it quick and easy to file! And gives me piece of mind knowing the math is right!
Date published: 2021-02-23
Rated 5 out of 5 by from Amazed So easy to use. And less of a hassle. My best opinion. Thanks!
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to use Easy to use would recommend it to anyone, really simple. And easy step by step
Date published: 2021-02-23
Rated 5 out of 5 by from Use TurboTax Its awesome. Its very easy to understand and explains everything!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 2118