TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is easy and thorough Step-by-step instructions insure tax forms are filled out thoroughly, completely, accurately.
Date published: 2021-02-22
Rated 4 out of 5 by from wonderful I did need assistance and Vance was terrific. He walked me through each step. Couldn't have done it without him.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tas is Amazing So nice to be covered by experts and able to talk to them from the comfort of your home.
Date published: 2021-02-22
Rated 5 out of 5 by from Yesss I have been using Turbo Tax for 3+ years and have not had one problem and always been very satisfied
Date published: 2021-02-22
Rated 5 out of 5 by from I love TurboTax!! Awesome product, price could be lower.....but always does awesome job of helping me file and getting the most money back without going to a pro.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Great Easy to get questions answered. Easy to navigate and pretty much self explanatory.
Date published: 2021-02-22
Rated 5 out of 5 by from Nothing compares to Turbo Tax I have been using Turbo Tax for years and wouldn't consider any other tax service. I have the utmost confidence in this system and the help you have available is unequaled. There has never been a problem with the IRS and I just can't say enough about Turbo Tax.
Date published: 2021-02-22
Rated 5 out of 5 by from easy Easy to file complicated return, first year with Self employment.
Date published: 2021-02-22
Rated 5 out of 5 by from excellent customer service I had a problem and hannah went out of her way to find the answer
Date published: 2021-02-22
Rated 3 out of 5 by from Asking to upgrade to enter fields...req needs There are both positives and negatives on this product. First the negatives: 1. Wanted me to upgrade just to enter deductions from income that are real expenses that make it net income. This would be for the 1099-K form on selling through Paypal. Didn't make sense to upgrade product that would cost more just to save less. 2. Entering my bank's name (Keep it old fashioned) Didn't get any results entering bank url so was frustrating. The use info for last year was way at the bottom. 3. Deferral for self employment kept coming up. I want to pay now & not wait down the road, so entered all as 0. Come to find out, leaving it blank worked. Positives: Straight forward in self entering the information provided. Can file both together (State Federal) Quite secure Recommended: When there is a yes/no on the bottom of the page, have it so the text to answer the yes/no is closer. (It was out of the line of site on my Firefox browser) Had a few times where I was wondering what the yes/no was for. Thank you for listening.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 2115
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is easy and thorough Step-by-step instructions insure tax forms are filled out thoroughly, completely, accurately.
Date published: 2021-02-22
Rated 4 out of 5 by from wonderful I did need assistance and Vance was terrific. He walked me through each step. Couldn't have done it without him.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tas is Amazing So nice to be covered by experts and able to talk to them from the comfort of your home.
Date published: 2021-02-22
Rated 5 out of 5 by from Yesss I have been using Turbo Tax for 3+ years and have not had one problem and always been very satisfied
Date published: 2021-02-22
Rated 5 out of 5 by from I love TurboTax!! Awesome product, price could be lower.....but always does awesome job of helping me file and getting the most money back without going to a pro.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Great Easy to get questions answered. Easy to navigate and pretty much self explanatory.
Date published: 2021-02-22
Rated 5 out of 5 by from Nothing compares to Turbo Tax I have been using Turbo Tax for years and wouldn't consider any other tax service. I have the utmost confidence in this system and the help you have available is unequaled. There has never been a problem with the IRS and I just can't say enough about Turbo Tax.
Date published: 2021-02-22
Rated 5 out of 5 by from easy Easy to file complicated return, first year with Self employment.
Date published: 2021-02-22
Rated 5 out of 5 by from excellent customer service I had a problem and hannah went out of her way to find the answer
Date published: 2021-02-22
Rated 3 out of 5 by from Asking to upgrade to enter fields...req needs There are both positives and negatives on this product. First the negatives: 1. Wanted me to upgrade just to enter deductions from income that are real expenses that make it net income. This would be for the 1099-K form on selling through Paypal. Didn't make sense to upgrade product that would cost more just to save less. 2. Entering my bank's name (Keep it old fashioned) Didn't get any results entering bank url so was frustrating. The use info for last year was way at the bottom. 3. Deferral for self employment kept coming up. I want to pay now & not wait down the road, so entered all as 0. Come to find out, leaving it blank worked. Positives: Straight forward in self entering the information provided. Can file both together (State Federal) Quite secure Recommended: When there is a yes/no on the bottom of the page, have it so the text to answer the yes/no is closer. (It was out of the line of site on my Firefox browser) Had a few times where I was wondering what the yes/no was for. Thank you for listening.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 2115