TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Awesome It was easy and amazing I appreciate how simple you guys make it for people to use this is my first time so I am happy
Date published: 2021-02-24
Rated 5 out of 5 by from easy and awesome I have had a very great experience. I will be using it again.
Date published: 2021-02-24
Rated 5 out of 5 by from Taxes simplified Very user friendly, even for me. Everything is spelled out and the question box was nice. Also the live expert was helpful and the timer so we know how long to wait. Definitely recommend.
Date published: 2021-02-24
Rated 5 out of 5 by from Very easy to use I was able to file my taxes in no time. This is a very good program.
Date published: 2021-02-24
Rated 5 out of 5 by from GREAT PRODUCT SUPER EASY TO USE. WILL USE IT IN THE FUTURE. SIMPLE.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is great Helps filing easier, explains all the steps of what is needed
Date published: 2021-02-24
Rated 5 out of 5 by from Easy and fast all the details get auto filled from last year and so easy to finish the filing
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is awesome! it was very helpful for my first time doing taxes!
Date published: 2021-02-24
Rated 3 out of 5 by from hidden fee at end Everything was going fine until i saws the $40 dollar fee for using the taxes to pay for my return. I wanted live help at one point and had to wait until Saturday for an appointment. They gave an option to have a live expert but i had to get the $95 tier package. I had no choice since I already was 2 hours into my taxes and am not too sure on doing them on my own. At the end i never even got them reviewed by someone before finalizing! Turbotax would be better if they were just upfront about these things instead of having you waste your time putting all the information in and then saying oh hey guess what its not free for you so you have to pay.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax gets it done My family doesn't have complex tax situations, but I am confident in my return and getting the maximum deductions and credits using turbotax. the "?" pop up guides make it even easier.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 2074
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome It was easy and amazing I appreciate how simple you guys make it for people to use this is my first time so I am happy
Date published: 2021-02-24
Rated 5 out of 5 by from easy and awesome I have had a very great experience. I will be using it again.
Date published: 2021-02-24
Rated 5 out of 5 by from Taxes simplified Very user friendly, even for me. Everything is spelled out and the question box was nice. Also the live expert was helpful and the timer so we know how long to wait. Definitely recommend.
Date published: 2021-02-24
Rated 5 out of 5 by from Very easy to use I was able to file my taxes in no time. This is a very good program.
Date published: 2021-02-24
Rated 5 out of 5 by from GREAT PRODUCT SUPER EASY TO USE. WILL USE IT IN THE FUTURE. SIMPLE.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is great Helps filing easier, explains all the steps of what is needed
Date published: 2021-02-24
Rated 5 out of 5 by from Easy and fast all the details get auto filled from last year and so easy to finish the filing
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is awesome! it was very helpful for my first time doing taxes!
Date published: 2021-02-24
Rated 3 out of 5 by from hidden fee at end Everything was going fine until i saws the $40 dollar fee for using the taxes to pay for my return. I wanted live help at one point and had to wait until Saturday for an appointment. They gave an option to have a live expert but i had to get the $95 tier package. I had no choice since I already was 2 hours into my taxes and am not too sure on doing them on my own. At the end i never even got them reviewed by someone before finalizing! Turbotax would be better if they were just upfront about these things instead of having you waste your time putting all the information in and then saying oh hey guess what its not free for you so you have to pay.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax gets it done My family doesn't have complex tax situations, but I am confident in my return and getting the maximum deductions and credits using turbotax. the "?" pop up guides make it even easier.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 2074