TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Quick Lighting Turbotax I used to fear doing Taxes and put them off till last second. But with Turbotax I am just waiting for my W-2s to file with excitement.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax does a nice job! I received help from two individuals on separate occasions, both were extremely helpful and were able to answer my questions. Im glad I paid for the extra help this year. I had a lot of issues i needed clarification.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbotax was good The ease of entry was good and easy ok I enjoy using turbotax
Date published: 2023-02-01
Rated 5 out of 5 by from Awesome and so easy to use! I was able to do my taxes in one hour! Very user friendly
Date published: 2023-02-01
Rated 5 out of 5 by from Easy to file, Awesome The expert was very informative, patient and kind. Kept in touch with me even when she researched a question.
Date published: 2023-02-01
Rated 5 out of 5 by from Easy and Painless The ease of use and step-by-step process was awesome.
Date published: 2023-02-01
Rated 5 out of 5 by from awesome Very easy and helpful. Explanations for everything. Easy to use and understand. Highly recommended.
Date published: 2023-02-01
Rated 5 out of 5 by from simple to use excellent I will use this again and have wife do same when I am gone
Date published: 2023-02-01
Rated 5 out of 5 by from Excellent Product Very easy to use and understand. Filing taxes has never been easier!
Date published: 2023-02-01
Rated 3 out of 5 by from Sneaky fees everywhere and buggy new features Over the years, I've gotten in the habit of filing my tax return with TurboTax. It's nice to save a little time. Each year, thought, turbotax adds in more fees; for example, an extra $39 charge just to pay the *other* turbotax charges with my federal return. What?! It was easy to overlook because it was the same price as other fees in the application, but once I noticed I went right back and entered my credit card info instead, and dropped the ridiculous extra cost. Their photo-submission tool for forms I've been mailed, like my 1099-R's, is good in theory, but it mislabeled one of my forms as a RRB-1099-R, which was very confusing for me. The app also required me to review each field on each form individually, which in my opinion isn't any improvement on entering all the information manually. This is probably the last year I'll use turbotax to file my taxes.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 2058
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick Lighting Turbotax I used to fear doing Taxes and put them off till last second. But with Turbotax I am just waiting for my W-2s to file with excitement.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax does a nice job! I received help from two individuals on separate occasions, both were extremely helpful and were able to answer my questions. Im glad I paid for the extra help this year. I had a lot of issues i needed clarification.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbotax was good The ease of entry was good and easy ok I enjoy using turbotax
Date published: 2023-02-01
Rated 5 out of 5 by from Awesome and so easy to use! I was able to do my taxes in one hour! Very user friendly
Date published: 2023-02-01
Rated 5 out of 5 by from Easy to file, Awesome The expert was very informative, patient and kind. Kept in touch with me even when she researched a question.
Date published: 2023-02-01
Rated 5 out of 5 by from Easy and Painless The ease of use and step-by-step process was awesome.
Date published: 2023-02-01
Rated 5 out of 5 by from awesome Very easy and helpful. Explanations for everything. Easy to use and understand. Highly recommended.
Date published: 2023-02-01
Rated 5 out of 5 by from simple to use excellent I will use this again and have wife do same when I am gone
Date published: 2023-02-01
Rated 5 out of 5 by from Excellent Product Very easy to use and understand. Filing taxes has never been easier!
Date published: 2023-02-01
Rated 3 out of 5 by from Sneaky fees everywhere and buggy new features Over the years, I've gotten in the habit of filing my tax return with TurboTax. It's nice to save a little time. Each year, thought, turbotax adds in more fees; for example, an extra $39 charge just to pay the *other* turbotax charges with my federal return. What?! It was easy to overlook because it was the same price as other fees in the application, but once I noticed I went right back and entered my credit card info instead, and dropped the ridiculous extra cost. Their photo-submission tool for forms I've been mailed, like my 1099-R's, is good in theory, but it mislabeled one of my forms as a RRB-1099-R, which was very confusing for me. The app also required me to review each field on each form individually, which in my opinion isn't any improvement on entering all the information manually. This is probably the last year I'll use turbotax to file my taxes.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 2058