TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Awesome Very helpful, nice an easy be back for sure next year , Thank ya,l l so Much
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is great it is very easy to file your taxes, very informative and fast!!
Date published: 2021-02-23
Rated 5 out of 5 by from turbotax was great very great very easy and professional the live help was very awesome i believe his name was andrew hw guided me step by step i will be telling my friends and family about this great experence
Date published: 2021-02-23
Rated 2 out of 5 by from 1099B ccost well over $100 for 0 fed $4 state rfd Just because I had a few stock sales (less than a dozen), and a few dollars of dividend income, I had to pay 75 fed and 40 state fee to TurboTax/Intuit
Date published: 2021-02-23
Rated 2 out of 5 by from Glitchy I have always used TurboTax and never had any issues until this year. This time, the program kept adding/removing documents without me telling it to do so. I even started from scratch a few times and still ran into issues every time. Eventually, after trying again days later, I was able to file. I enjoy using this service, but I do not appreciate that it took hours and hours to file this year.
Date published: 2021-02-23
Rated 5 out of 5 by from Foolproof - mostly! I used to file with a tax professional, who then retired and assured me I could do it myself with turbotax, and have been doing that for the last 3 years. He was right! I am always nervous before starting but it usually only takes me a couple of hours, and I'm greatful to have access to Specialists on the phone if I run into a technical issue. Thank you for making this as painless as it can possibly be!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax makes it so easy to file your taxes! They guide you through through process and its hassle free! User friendly!
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to Use Can't beat the price of the free online edition. Works great for simple returns where you don't have any special deductions or income.
Date published: 2021-02-23
Rated 5 out of 5 by from Taxes for Dummies I love how turbo tax explains every step what is going on and why.
Date published: 2021-02-23
Rated 2 out of 5 by from Not so deluxe It seems to get more confusing every other year. There was no online chat help when I needed it. It's not really worth $138.00. It should be cheaper since I'm entering in all the information.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 2003
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome Very helpful, nice an easy be back for sure next year , Thank ya,l l so Much
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is great it is very easy to file your taxes, very informative and fast!!
Date published: 2021-02-23
Rated 5 out of 5 by from turbotax was great very great very easy and professional the live help was very awesome i believe his name was andrew hw guided me step by step i will be telling my friends and family about this great experence
Date published: 2021-02-23
Rated 2 out of 5 by from 1099B ccost well over $100 for 0 fed $4 state rfd Just because I had a few stock sales (less than a dozen), and a few dollars of dividend income, I had to pay 75 fed and 40 state fee to TurboTax/Intuit
Date published: 2021-02-23
Rated 2 out of 5 by from Glitchy I have always used TurboTax and never had any issues until this year. This time, the program kept adding/removing documents without me telling it to do so. I even started from scratch a few times and still ran into issues every time. Eventually, after trying again days later, I was able to file. I enjoy using this service, but I do not appreciate that it took hours and hours to file this year.
Date published: 2021-02-23
Rated 5 out of 5 by from Foolproof - mostly! I used to file with a tax professional, who then retired and assured me I could do it myself with turbotax, and have been doing that for the last 3 years. He was right! I am always nervous before starting but it usually only takes me a couple of hours, and I'm greatful to have access to Specialists on the phone if I run into a technical issue. Thank you for making this as painless as it can possibly be!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax makes it so easy to file your taxes! They guide you through through process and its hassle free! User friendly!
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to Use Can't beat the price of the free online edition. Works great for simple returns where you don't have any special deductions or income.
Date published: 2021-02-23
Rated 5 out of 5 by from Taxes for Dummies I love how turbo tax explains every step what is going on and why.
Date published: 2021-02-23
Rated 2 out of 5 by from Not so deluxe It seems to get more confusing every other year. There was no online chat help when I needed it. It's not really worth $138.00. It should be cheaper since I'm entering in all the information.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 2003