TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from convenient Easy to use, free filing, chatted a question about a qualification for senior credit and she solved my problem.
Date published: 2023-01-31
Rated 5 out of 5 by from Very easy process. Everything went smoothly. It was very easy to navigate Turbo Tax. I have been using them for the past 4 years.
Date published: 2023-01-31
Rated 2 out of 5 by from price to file It has become to expensive to file, doing it somewhere else next year
Date published: 2023-01-31
Rated 4 out of 5 by from Awesome Haven’t had a problem till now. But I like how fast it is.
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax with Ease I completed both my Federal and State taxes in a decent amount of time, not stressful and confident with the process
Date published: 2023-01-31
Rated 2 out of 5 by from SIMPLE TAX FORMS I HAVE ALWAYS GOTTEN FREE FEDERAL AND STATE TAX RETURNS UNTIL LAST YEAR I GOT CHARGED AND THIS YEAR TOO. $39 AND $39. I HAD TO CALL TURBO TAX FOR HELP AND THEY GAVE ME A SERVICE CODE. I DONT UNDERSTAND WHY I PICK SIMPLE FORM AND STILL GET CHARGED A FEE. THEY DID TAKE CARE OF IT THIS YEAR BUT AFTER 1 HOUR ON THE PHONE. NO FUN
Date published: 2023-01-31
Rated 5 out of 5 by from It's easy It was fast and easy will do it next year for sure
Date published: 2023-01-31
Rated 5 out of 5 by from Easy and fast Very helpful - and 0.00 to file this year - I have had to pay every year before.
Date published: 2023-01-31
Rated 5 out of 5 by from Easiest way to get your taxes done right. I've used Turbo Tax for the past 9 or 10 years. I no longer worry about getting them done promptly and accurately. Taxes are a pain to do, they're complicated, they're annoying and intimidating. Turbo Tax makes doing federal and state taxes easy. TurboTax knows the IRS rules and how to best take advantage of them for your benefit. They take the worry out of complying with the IRS.
Date published: 2023-01-31
Rated 4 out of 5 by from Nice and Easy Nice and easy, great instructions, got thru it in less than an hour, as I am a repeat customer
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 1965
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from convenient Easy to use, free filing, chatted a question about a qualification for senior credit and she solved my problem.
Date published: 2023-01-31
Rated 5 out of 5 by from Very easy process. Everything went smoothly. It was very easy to navigate Turbo Tax. I have been using them for the past 4 years.
Date published: 2023-01-31
Rated 2 out of 5 by from price to file It has become to expensive to file, doing it somewhere else next year
Date published: 2023-01-31
Rated 4 out of 5 by from Awesome Haven’t had a problem till now. But I like how fast it is.
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax with Ease I completed both my Federal and State taxes in a decent amount of time, not stressful and confident with the process
Date published: 2023-01-31
Rated 2 out of 5 by from SIMPLE TAX FORMS I HAVE ALWAYS GOTTEN FREE FEDERAL AND STATE TAX RETURNS UNTIL LAST YEAR I GOT CHARGED AND THIS YEAR TOO. $39 AND $39. I HAD TO CALL TURBO TAX FOR HELP AND THEY GAVE ME A SERVICE CODE. I DONT UNDERSTAND WHY I PICK SIMPLE FORM AND STILL GET CHARGED A FEE. THEY DID TAKE CARE OF IT THIS YEAR BUT AFTER 1 HOUR ON THE PHONE. NO FUN
Date published: 2023-01-31
Rated 5 out of 5 by from It's easy It was fast and easy will do it next year for sure
Date published: 2023-01-31
Rated 5 out of 5 by from Easy and fast Very helpful - and 0.00 to file this year - I have had to pay every year before.
Date published: 2023-01-31
Rated 5 out of 5 by from Easiest way to get your taxes done right. I've used Turbo Tax for the past 9 or 10 years. I no longer worry about getting them done promptly and accurately. Taxes are a pain to do, they're complicated, they're annoying and intimidating. Turbo Tax makes doing federal and state taxes easy. TurboTax knows the IRS rules and how to best take advantage of them for your benefit. They take the worry out of complying with the IRS.
Date published: 2023-01-31
Rated 4 out of 5 by from Nice and Easy Nice and easy, great instructions, got thru it in less than an hour, as I am a repeat customer
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 1965