TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TURBO TAX eASY TO USE For the most part easy to use. Because of some changes in tax laws I had to call turbo Tax for help on a couple of forms. I was called back within a reasonable time and problems resolved.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax was awesome Happy happy New Happy happy happy happy happy happy happy
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax was awesome... this software made it easy for someone like me , who has never done my taxes before!!
Date published: 2021-02-27
Rated 3 out of 5 by from Hides too much TurboTax Hides too much while doing the taxes. It is expected me to just trust it.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great! Fast and easy, I recommend Turbo Tax! YEAAAAAAAAAAAAAH!
Date published: 2021-02-27
Rated 3 out of 5 by from Extra charge I wasn't happy when it said I would pay $40 for deluxe and it charged me that twice one for federal and one for state. For a total of 80 it led me to believe I would pay one charge of 40 only. But the customer service representative that helped me during these returns was very helpful and I give him 5 stars
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is #1 I was very nervous doing taxes on my own but Turbo Tax was full of explanations to satisfy all my questions and concerns.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax is good. I enjoy using it. It is convenient and easy. It is easy to complete and fill out.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Process Easy process and very user friendly. I am very satisfied with the service I have received from TurboTax.
Date published: 2021-02-27
Rated 3 out of 5 by from Improve error checking process it would be so much better to have the error checking process give alerts while you're filling out the return. Like an error flag when the wrong state is selected for the zip code entered, the Box 12 codes imported from poorly from the W2 and wont work, etc. It's a huge pain in the butt to go back and fix compared to how simple it would be to have an alert before you move on.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1959
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TURBO TAX eASY TO USE For the most part easy to use. Because of some changes in tax laws I had to call turbo Tax for help on a couple of forms. I was called back within a reasonable time and problems resolved.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax was awesome Happy happy New Happy happy happy happy happy happy happy
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax was awesome... this software made it easy for someone like me , who has never done my taxes before!!
Date published: 2021-02-27
Rated 3 out of 5 by from Hides too much TurboTax Hides too much while doing the taxes. It is expected me to just trust it.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great! Fast and easy, I recommend Turbo Tax! YEAAAAAAAAAAAAAH!
Date published: 2021-02-27
Rated 3 out of 5 by from Extra charge I wasn't happy when it said I would pay $40 for deluxe and it charged me that twice one for federal and one for state. For a total of 80 it led me to believe I would pay one charge of 40 only. But the customer service representative that helped me during these returns was very helpful and I give him 5 stars
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is #1 I was very nervous doing taxes on my own but Turbo Tax was full of explanations to satisfy all my questions and concerns.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax is good. I enjoy using it. It is convenient and easy. It is easy to complete and fill out.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Process Easy process and very user friendly. I am very satisfied with the service I have received from TurboTax.
Date published: 2021-02-27
Rated 3 out of 5 by from Improve error checking process it would be so much better to have the error checking process give alerts while you're filling out the return. Like an error flag when the wrong state is selected for the zip code entered, the Box 12 codes imported from poorly from the W2 and wont work, etc. It's a huge pain in the butt to go back and fix compared to how simple it would be to have an alert before you move on.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1959