TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Fast and super Easy! I have been using Turbo Tax for 7 years! It's fast & easy! They do it all for you.
Date published: 2023-01-24
Rated 5 out of 5 by from TurboTax made my tax filing super easy TurboTax made my life a lot easier thank you TurboTax rocks
Date published: 2023-01-24
Rated 5 out of 5 by from Does a Good Job! This program is a GOOD program. It flows through the process to help you complete your taxes in one sitting. Although $177 to file is pricey considering I do all the work, I do it anyway. I do it because I take the Max Benefits at $49 to cover any possible issues that could arise. That will always be my advice to anyone who asks. Pay the $49 and you are worry free as you will be represented. I won't switch programs, I am used to it, its a very good system, and the folks you call to help you - I used to be one of them. ;) PLEASE be kind to them, they are doing the very best they can to help you.
Date published: 2023-01-24
Rated 5 out of 5 by from App app GreatApp great I will love you I would love to see youI will love this app thank thank you thank you for all your support
Date published: 2023-01-24
Rated 3 out of 5 by from Not always the greatest explanations.. Was a faster way than by mail and quicker than setting up with tax person. But still more expensive than I would expect for what it delivers.
Date published: 2023-01-24
Rated 5 out of 5 by from Too Easy The hardest part about using turbo tax is waiting to submit the return! Waiting until the 24th was the longest part, but the service was convenient.
Date published: 2023-01-24
Rated 3 out of 5 by from Easy to work with but new fees? I like using TurboTax, it is an easy program to work with, however I don't remember ever having to pay a fee ($39) for using my tax return to pay my fees. Seems like a bit much since I only file a simple return and had to pay $117 in fees this year- might switch to another company next year when filing.
Date published: 2023-01-24
Rated 5 out of 5 by from Excited Always a great experience with turbo tax software thanks
Date published: 2023-01-24
Rated 5 out of 5 by from Extremely helpful! Had no idea how to file and the live agent was not only helpful but patient.
Date published: 2023-01-24
Rated 5 out of 5 by from So thankful for Turbo Tax Being an elderly person, I don’t understand tax preparation. I worked part of the year & Turbo Tax makes filing taxes so simple. Very thankful for them.
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 1956
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and super Easy! I have been using Turbo Tax for 7 years! It's fast & easy! They do it all for you.
Date published: 2023-01-24
Rated 5 out of 5 by from TurboTax made my tax filing super easy TurboTax made my life a lot easier thank you TurboTax rocks
Date published: 2023-01-24
Rated 5 out of 5 by from Does a Good Job! This program is a GOOD program. It flows through the process to help you complete your taxes in one sitting. Although $177 to file is pricey considering I do all the work, I do it anyway. I do it because I take the Max Benefits at $49 to cover any possible issues that could arise. That will always be my advice to anyone who asks. Pay the $49 and you are worry free as you will be represented. I won't switch programs, I am used to it, its a very good system, and the folks you call to help you - I used to be one of them. ;) PLEASE be kind to them, they are doing the very best they can to help you.
Date published: 2023-01-24
Rated 5 out of 5 by from App app GreatApp great I will love you I would love to see youI will love this app thank thank you thank you for all your support
Date published: 2023-01-24
Rated 3 out of 5 by from Not always the greatest explanations.. Was a faster way than by mail and quicker than setting up with tax person. But still more expensive than I would expect for what it delivers.
Date published: 2023-01-24
Rated 5 out of 5 by from Too Easy The hardest part about using turbo tax is waiting to submit the return! Waiting until the 24th was the longest part, but the service was convenient.
Date published: 2023-01-24
Rated 3 out of 5 by from Easy to work with but new fees? I like using TurboTax, it is an easy program to work with, however I don't remember ever having to pay a fee ($39) for using my tax return to pay my fees. Seems like a bit much since I only file a simple return and had to pay $117 in fees this year- might switch to another company next year when filing.
Date published: 2023-01-24
Rated 5 out of 5 by from Excited Always a great experience with turbo tax software thanks
Date published: 2023-01-24
Rated 5 out of 5 by from Extremely helpful! Had no idea how to file and the live agent was not only helpful but patient.
Date published: 2023-01-24
Rated 5 out of 5 by from So thankful for Turbo Tax Being an elderly person, I don’t understand tax preparation. I worked part of the year & Turbo Tax makes filing taxes so simple. Very thankful for them.
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 1956