TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is fanastic Thought I was going to have to go to tax person because sold our second home. But thought I would give turbo tax a shot first. It was great the walked me through the whole thing. Explained everything so I knew exactly what to do
Date published: 2023-02-01
Rated 5 out of 5 by from Turbotax I LOVE filing with turbo tax they are so much help and they guide you throughout the entire process of fiming your taxes .... I do this every year it just so much easier and great benefits from this website .
Date published: 2023-02-01
Rated 5 out of 5 by from Easy User Friendly I have been using TurboTax for years! Quick and user friendly.
Date published: 2023-02-01
Rated 5 out of 5 by from TT is fast and simple Its a great product. Turbo tax does what I need it to do!
Date published: 2023-02-01
Rated 5 out of 5 by from 2022 return Very easy to use. Would recommend to friends or family
Date published: 2023-02-01
Rated 5 out of 5 by from TURBO TAX IS AWESOME Great, fast on point information. No second guessing, right info where you need it and when.
Date published: 2023-02-01
Rated 3 out of 5 by from Not as hands off as we thought Our tax preparer Rodger was great! Great wealth of knowledge for us. However the process was not as "hands off" as I would have liked. It still involved being on the phone for 2 hours instead of my inputting my own information for 2 hours. It was nice being reassured that we are not messing the process up.However, it would be nice to just submit paperwork and have it done like magic.
Date published: 2023-02-01
Rated 3 out of 5 by from Average Last year I paid for extra help through the year. I tried to amend the last stimulus payment which turbotax kept saying I got... which I never did. I paid extra so it could get resolved the few times I reached out. It was wrong departments errors on the chats... I come back because repetition but I never feel I'm getting everything you I should be getting back. I tried to again amend the stimulus payment I never got but once I finished 1 issue the chat didn't wanna help with another... which I don't blame him... its hard to share the screen keep moving things around. I'd give him 4.5 outta 5 stars bc I think it's above him the issues.. Also $177 dollars when they advertise free but again it's impossible or very hard to get it free. It took me multiple attempts and issues and a month later I finally filed bc I gave up.. hopefully nothing happens bc i don't know it ill be back next year
Date published: 2023-02-01
Rated 5 out of 5 by from great Job Tuirbo Tax I enjoyed using turbo tax because it is user friendly and doesnt take me long to complete my federal and state returns, Thank you!
Date published: 2023-02-01
Rated 5 out of 5 by from Very helpful Very helpful for someone how is inexperienced Glad I used them
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1933
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is fanastic Thought I was going to have to go to tax person because sold our second home. But thought I would give turbo tax a shot first. It was great the walked me through the whole thing. Explained everything so I knew exactly what to do
Date published: 2023-02-01
Rated 5 out of 5 by from Turbotax I LOVE filing with turbo tax they are so much help and they guide you throughout the entire process of fiming your taxes .... I do this every year it just so much easier and great benefits from this website .
Date published: 2023-02-01
Rated 5 out of 5 by from Easy User Friendly I have been using TurboTax for years! Quick and user friendly.
Date published: 2023-02-01
Rated 5 out of 5 by from TT is fast and simple Its a great product. Turbo tax does what I need it to do!
Date published: 2023-02-01
Rated 5 out of 5 by from 2022 return Very easy to use. Would recommend to friends or family
Date published: 2023-02-01
Rated 5 out of 5 by from TURBO TAX IS AWESOME Great, fast on point information. No second guessing, right info where you need it and when.
Date published: 2023-02-01
Rated 3 out of 5 by from Not as hands off as we thought Our tax preparer Rodger was great! Great wealth of knowledge for us. However the process was not as "hands off" as I would have liked. It still involved being on the phone for 2 hours instead of my inputting my own information for 2 hours. It was nice being reassured that we are not messing the process up.However, it would be nice to just submit paperwork and have it done like magic.
Date published: 2023-02-01
Rated 3 out of 5 by from Average Last year I paid for extra help through the year. I tried to amend the last stimulus payment which turbotax kept saying I got... which I never did. I paid extra so it could get resolved the few times I reached out. It was wrong departments errors on the chats... I come back because repetition but I never feel I'm getting everything you I should be getting back. I tried to again amend the stimulus payment I never got but once I finished 1 issue the chat didn't wanna help with another... which I don't blame him... its hard to share the screen keep moving things around. I'd give him 4.5 outta 5 stars bc I think it's above him the issues.. Also $177 dollars when they advertise free but again it's impossible or very hard to get it free. It took me multiple attempts and issues and a month later I finally filed bc I gave up.. hopefully nothing happens bc i don't know it ill be back next year
Date published: 2023-02-01
Rated 5 out of 5 by from great Job Tuirbo Tax I enjoyed using turbo tax because it is user friendly and doesnt take me long to complete my federal and state returns, Thank you!
Date published: 2023-02-01
Rated 5 out of 5 by from Very helpful Very helpful for someone how is inexperienced Glad I used them
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1933