TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from love this site very easy and nice to have everything saved on this site
Date published: 2021-02-20
Rated 4 out of 5 by from Pretty slick, but could use some user improvements The entire process was very smooth and for the most part had adequate explanations when necessary, guiding you thru the process. The biggest thing that cause me worry was they ask for payment before you complete the e-file info required for receiving your refund - left me wondering how I would enter the bank info needed for the IRS to relay the funds. BUT, I had faith and you complete that info at the end - after you pay. I think they should do it before so the user knows all info has been entered properly, THEN ask for the money; just my opinion.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is so user-friendly! I have been using Turbo Tax for over 10 years and it is so easy to use!!
Date published: 2021-02-20
Rated 5 out of 5 by from Super easy Quick, easy to understand and keeps your info from previous years. Great service
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax helped alot Was stuck and the expert helped alot and made it alot easier
Date published: 2021-02-20
Rated 5 out of 5 by from Helped me greatly It was very simple and exactly what I was looking for
Date published: 2021-02-20
Rated 5 out of 5 by from Love Turbo Tax! This system is so wonderful to use. Takes the stress out of taxes. We have used it for several years and it is wonderful.
Date published: 2021-02-20
Rated 5 out of 5 by from Pretty slick! My tax situation is relatively simple. It's great to have a quick, free way to file. And it's quite smooth, with a lot of stuff done automatically.
Date published: 2021-02-20
Rated 4 out of 5 by from Easy Easy to us. The only think i'd like to see improved is the link between entering 529 info and college expenses. Once you enter the 529 the stepper should ask to enter the college expenses in the same flow.
Date published: 2021-02-20
Rated 5 out of 5 by from $2k more on my return! Was initially going to file through H&R, gave turbo tax a shot before I filed. TT process was much more thorough in ruling out my deductions that I can take. And with what happened in 2020 including having to rideshare, TT was able to get me $2k more back on my return compared to the competitor. Very satisfied
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 1924
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from love this site very easy and nice to have everything saved on this site
Date published: 2021-02-20
Rated 4 out of 5 by from Pretty slick, but could use some user improvements The entire process was very smooth and for the most part had adequate explanations when necessary, guiding you thru the process. The biggest thing that cause me worry was they ask for payment before you complete the e-file info required for receiving your refund - left me wondering how I would enter the bank info needed for the IRS to relay the funds. BUT, I had faith and you complete that info at the end - after you pay. I think they should do it before so the user knows all info has been entered properly, THEN ask for the money; just my opinion.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is so user-friendly! I have been using Turbo Tax for over 10 years and it is so easy to use!!
Date published: 2021-02-20
Rated 5 out of 5 by from Super easy Quick, easy to understand and keeps your info from previous years. Great service
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax helped alot Was stuck and the expert helped alot and made it alot easier
Date published: 2021-02-20
Rated 5 out of 5 by from Helped me greatly It was very simple and exactly what I was looking for
Date published: 2021-02-20
Rated 5 out of 5 by from Love Turbo Tax! This system is so wonderful to use. Takes the stress out of taxes. We have used it for several years and it is wonderful.
Date published: 2021-02-20
Rated 5 out of 5 by from Pretty slick! My tax situation is relatively simple. It's great to have a quick, free way to file. And it's quite smooth, with a lot of stuff done automatically.
Date published: 2021-02-20
Rated 4 out of 5 by from Easy Easy to us. The only think i'd like to see improved is the link between entering 529 info and college expenses. Once you enter the 529 the stepper should ask to enter the college expenses in the same flow.
Date published: 2021-02-20
Rated 5 out of 5 by from $2k more on my return! Was initially going to file through H&R, gave turbo tax a shot before I filed. TT process was much more thorough in ruling out my deductions that I can take. And with what happened in 2020 including having to rideshare, TT was able to get me $2k more back on my return compared to the competitor. Very satisfied
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 1924