TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Wonderful TurboTax is always simple and straight-forward. I've been using it for several years.
Date published: 2021-02-28
Rated 5 out of 5 by from Very user friendly Had question mark boxes which explained in more detail what Turbo Tax was looking for to place in the answer box
Date published: 2021-02-28
Rated 4 out of 5 by from Great job. Did not know about this years CARES act but we got through it.
Date published: 2021-02-28
Rated 5 out of 5 by from Great job I'm very pleased with everything about Turbo tax! They are very thorough.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is excellent It was an easy process. All I had to do was follow the instructions.
Date published: 2021-02-28
Rated 1 out of 5 by from Numerous bugs forced re-entering data and lost $ This experience was absolutely infuriating. I ran into about 3 different errors as I was finalizing my report that put me in loops repeatedly providing absolutely irrelevant information and Turbotax wouldn't allow me to file. Every time I provided the information I had to go through 5 checkpoints again only to end up right back in the same spot. I confirmed that I received covid payments at least 10 times. As I was refilling the original information my tax due increased by about $400. I would not recommend this product at all and it's unbelievable how much extra effort I had to put in this year, it's never been this bad before.
Date published: 2021-02-28
Rated 5 out of 5 by from Very helpful Very very helpful guide me through everything i would recommend them
Date published: 2021-02-28
Rated 3 out of 5 by from It works Turbo tax representative was very helpful and cleared up some confusion about the questions being asked
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax makes taxes easy The step by step process really makes taxes easy. Automatically saves your progress if you need to pause to accomplish other things.
Date published: 2021-02-28
Rated 5 out of 5 by from easy to use and appears to cover all needed items been using turbo tax for a number of years always an easy experience
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1878
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Wonderful TurboTax is always simple and straight-forward. I've been using it for several years.
Date published: 2021-02-28
Rated 5 out of 5 by from Very user friendly Had question mark boxes which explained in more detail what Turbo Tax was looking for to place in the answer box
Date published: 2021-02-28
Rated 4 out of 5 by from Great job. Did not know about this years CARES act but we got through it.
Date published: 2021-02-28
Rated 5 out of 5 by from Great job I'm very pleased with everything about Turbo tax! They are very thorough.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is excellent It was an easy process. All I had to do was follow the instructions.
Date published: 2021-02-28
Rated 1 out of 5 by from Numerous bugs forced re-entering data and lost $ This experience was absolutely infuriating. I ran into about 3 different errors as I was finalizing my report that put me in loops repeatedly providing absolutely irrelevant information and Turbotax wouldn't allow me to file. Every time I provided the information I had to go through 5 checkpoints again only to end up right back in the same spot. I confirmed that I received covid payments at least 10 times. As I was refilling the original information my tax due increased by about $400. I would not recommend this product at all and it's unbelievable how much extra effort I had to put in this year, it's never been this bad before.
Date published: 2021-02-28
Rated 5 out of 5 by from Very helpful Very very helpful guide me through everything i would recommend them
Date published: 2021-02-28
Rated 3 out of 5 by from It works Turbo tax representative was very helpful and cleared up some confusion about the questions being asked
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax makes taxes easy The step by step process really makes taxes easy. Automatically saves your progress if you need to pause to accomplish other things.
Date published: 2021-02-28
Rated 5 out of 5 by from easy to use and appears to cover all needed items been using turbo tax for a number of years always an easy experience
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1878