TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Student
Rated 3 out of 5 by from Product good, marketing shady Waits until you're ready to file to let you know how much it will cost. It looked like it was going to be $30, but that was just an add on and the total was $70
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to Use I found it very easy to follow the step-by-step instructions. I have used Turbo Tax for the last several years and will continue to do so in the furure.
Date published: 2021-02-23
Rated 4 out of 5 by from TT was easy It asked the questions needed. When the system was confusing the online help answered the questions.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is awesome! I enjoy using Turbo tax. The pandemic got me buying and trading stocks last year so this tax season I had to file and I was very nervous about doing so but turbo tax walked me through it. There was a point I got confused so I called turbo tax on the phone and they were able to share my screen with me and actually see the problem I was having. I was even able to see my handsome CPA but he wasn’t able to see me which was awesome. He was so smart, efficient, and kind. I would highly recommend using Turbo Tax Live Premier to anyone and everyone. This is my 5th year using turbo tax and I’m never disappointed with the amount of money I receive and with all of the help they give me when I get stuck. I love you guys!
Date published: 2021-02-23
Rated 5 out of 5 by from Thank you Turbo Tax! I had some "tricky" income and taxes due this year. Turbo Tax knew exactly what to ask so that I found the correct information. I was impressed at how easy it was.
Date published: 2021-02-23
Rated 5 out of 5 by from TURBO TAX IS GREAT! My live expert was great. She made me feel so much better about doing my taxes this year. Thanks
Date published: 2021-02-23
Rated 1 out of 5 by from Turbo Tax has errors problems this year Your system is not taken the income of one of my rentals, I had to open other rental to declare the income, which I really do not like it I contacted one of your tax specialist by phone, she later send me an email saying the issue was resolved, use the depreciation form from last year, that anything has to do with my issue, I am an accountant not someone that knows nothing
Date published: 2021-02-23
Rated 5 out of 5 by from The Representatives are Amazing!!! Every single agent that helped me complete my review, thank you so much for the patience given, I could not have made it to the end without y'alls help.
Date published: 2021-02-23
Rated 5 out of 5 by from Best ever, so easy I love the easy instructions and how easy it was to get answers if I didn't understand something.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax gets easier and easier! I have used TurboTax for at least 5 years, now. It just keeps getting easier and easier to use.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1860
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Product good, marketing shady Waits until you're ready to file to let you know how much it will cost. It looked like it was going to be $30, but that was just an add on and the total was $70
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to Use I found it very easy to follow the step-by-step instructions. I have used Turbo Tax for the last several years and will continue to do so in the furure.
Date published: 2021-02-23
Rated 4 out of 5 by from TT was easy It asked the questions needed. When the system was confusing the online help answered the questions.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is awesome! I enjoy using Turbo tax. The pandemic got me buying and trading stocks last year so this tax season I had to file and I was very nervous about doing so but turbo tax walked me through it. There was a point I got confused so I called turbo tax on the phone and they were able to share my screen with me and actually see the problem I was having. I was even able to see my handsome CPA but he wasn’t able to see me which was awesome. He was so smart, efficient, and kind. I would highly recommend using Turbo Tax Live Premier to anyone and everyone. This is my 5th year using turbo tax and I’m never disappointed with the amount of money I receive and with all of the help they give me when I get stuck. I love you guys!
Date published: 2021-02-23
Rated 5 out of 5 by from Thank you Turbo Tax! I had some "tricky" income and taxes due this year. Turbo Tax knew exactly what to ask so that I found the correct information. I was impressed at how easy it was.
Date published: 2021-02-23
Rated 5 out of 5 by from TURBO TAX IS GREAT! My live expert was great. She made me feel so much better about doing my taxes this year. Thanks
Date published: 2021-02-23
Rated 1 out of 5 by from Turbo Tax has errors problems this year Your system is not taken the income of one of my rentals, I had to open other rental to declare the income, which I really do not like it I contacted one of your tax specialist by phone, she later send me an email saying the issue was resolved, use the depreciation form from last year, that anything has to do with my issue, I am an accountant not someone that knows nothing
Date published: 2021-02-23
Rated 5 out of 5 by from The Representatives are Amazing!!! Every single agent that helped me complete my review, thank you so much for the patience given, I could not have made it to the end without y'alls help.
Date published: 2021-02-23
Rated 5 out of 5 by from Best ever, so easy I love the easy instructions and how easy it was to get answers if I didn't understand something.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax gets easier and easier! I have used TurboTax for at least 5 years, now. It just keeps getting easier and easier to use.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1860