TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from AWESOME IT WAS VERY EASY AND VERY UNDERSTANDABLE. They explained it very well and I was so happy about it.
Date published: 2021-02-20
Rated 3 out of 5 by from This was the first year of problems with Turbo Tax I've used TT for years and never had any problems with it. I purchased the product at Costco and downloaded the program. I wasn't able to open it, even after following all of the trouble-shooting instructions. The only solution was to do the online program. Everything seemed to go well and I e-filed. A week later, I was notified that my state return had been rejected and that I needed to go back into the program and make corrections. When I did so, there was nothing for me to correct. It reviewed some information and instructed me to refile. I don't know what's going on.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is awesome TurboTax was very user friendly and answered all my questions
Date published: 2021-02-20
Rated 5 out of 5 by from Loving Turbo Tax I like the double checks and accuracy points it has. It's not expensive either.
Date published: 2021-02-20
Rated 5 out of 5 by from Good Tax Software ReliableTax software to use, will be doing it again in next year.
Date published: 2021-02-20
Rated 5 out of 5 by from The virtual person helped me very much She was incredible and kind and very helpful thank yhall and her very much
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is free and easy Turbo Tax takes all the guess work out of filing taxes. it is free and easy to use
Date published: 2021-02-20
Rated 2 out of 5 by from Quick and Easy to Use, Hidden Fees We have been using TurboTax for years, since I started working as a teenager and now with a family of my own. After being in the military we began filing our own taxes again and noticed immediately that now TurboTax was charging significant amounts of money to file our taxes. We use this company because of the ease it is to work with and how quick it can be done, as well as because we have all of our information and past returns in one place now, though every year I am frustrated by the fact that I am paying so much to do our taxes. I may look into a new service next year, I am disappointed and feel taken advantage of.
Date published: 2021-02-20
Rated 4 out of 5 by from easy at a great price Very good clear instructions thank you. great price easy to e file
Date published: 2021-02-20
Rated 1 out of 5 by from I hate turbotax WHY DID YOU MAKE ME PAY $80??? I have no money and you are making me pay for a FREE service.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 1840
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from AWESOME IT WAS VERY EASY AND VERY UNDERSTANDABLE. They explained it very well and I was so happy about it.
Date published: 2021-02-20
Rated 3 out of 5 by from This was the first year of problems with Turbo Tax I've used TT for years and never had any problems with it. I purchased the product at Costco and downloaded the program. I wasn't able to open it, even after following all of the trouble-shooting instructions. The only solution was to do the online program. Everything seemed to go well and I e-filed. A week later, I was notified that my state return had been rejected and that I needed to go back into the program and make corrections. When I did so, there was nothing for me to correct. It reviewed some information and instructed me to refile. I don't know what's going on.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is awesome TurboTax was very user friendly and answered all my questions
Date published: 2021-02-20
Rated 5 out of 5 by from Loving Turbo Tax I like the double checks and accuracy points it has. It's not expensive either.
Date published: 2021-02-20
Rated 5 out of 5 by from Good Tax Software ReliableTax software to use, will be doing it again in next year.
Date published: 2021-02-20
Rated 5 out of 5 by from The virtual person helped me very much She was incredible and kind and very helpful thank yhall and her very much
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is free and easy Turbo Tax takes all the guess work out of filing taxes. it is free and easy to use
Date published: 2021-02-20
Rated 2 out of 5 by from Quick and Easy to Use, Hidden Fees We have been using TurboTax for years, since I started working as a teenager and now with a family of my own. After being in the military we began filing our own taxes again and noticed immediately that now TurboTax was charging significant amounts of money to file our taxes. We use this company because of the ease it is to work with and how quick it can be done, as well as because we have all of our information and past returns in one place now, though every year I am frustrated by the fact that I am paying so much to do our taxes. I may look into a new service next year, I am disappointed and feel taken advantage of.
Date published: 2021-02-20
Rated 4 out of 5 by from easy at a great price Very good clear instructions thank you. great price easy to e file
Date published: 2021-02-20
Rated 1 out of 5 by from I hate turbotax WHY DID YOU MAKE ME PAY $80??? I have no money and you are making me pay for a FREE service.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 1840