TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very Easy Very easy to use. Fast and easy at home. No sitting in tax office.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is fantastic and very helpful ! I was pleased at the quick response when both returns were rejected and how easy it was to fix them and simply re-efile them too.
Date published: 2023-02-01
Rated 5 out of 5 by from Since 2009 Been using this since 2009 great service every time
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax was great! Very easy to use and fast, I will use again and have the past 5 years!
Date published: 2023-02-01
Rated 5 out of 5 by from Great Walkthrough TurboTax is always great to use. Very seemless and user friendly. Only suggestion for standard filing is, not to show a double charge at the end during the final numbers of peoples returns.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax is easy to use! Turbo tax is easy to use and always helpful in filing taxes each year!
Date published: 2023-02-01
Rated 2 out of 5 by from Sincerely Frustrated This is the second year that I had issues printing the documents that I need to mail in and the instructions. This time I kept getting an error "We're Having Trouble Printing Your Return" and no documents. It didn't provide all the documents that I needed to send in last year. Frustrating!
Date published: 2023-02-01
Rated 1 out of 5 by from TurboTax is HORRIBLE Turbo Tax is horrible. They draw you in with their "free" tax services and then automatically start charging you for stupid things. "Do you breath? That will cost you $39.99. Are you alive? That's an additional $49.99." What part of this is free? STUPID
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo is the way to go!! Turbo tax is great and easy to even file on your own. Always an agent available in case you need them!
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is awesome And I love it TurboTax gives me the freedom to doing my taxes at home with low cost. The website is very user-friendly and I appreciate that.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1825
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Easy Very easy to use. Fast and easy at home. No sitting in tax office.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is fantastic and very helpful ! I was pleased at the quick response when both returns were rejected and how easy it was to fix them and simply re-efile them too.
Date published: 2023-02-01
Rated 5 out of 5 by from Since 2009 Been using this since 2009 great service every time
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax was great! Very easy to use and fast, I will use again and have the past 5 years!
Date published: 2023-02-01
Rated 5 out of 5 by from Great Walkthrough TurboTax is always great to use. Very seemless and user friendly. Only suggestion for standard filing is, not to show a double charge at the end during the final numbers of peoples returns.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax is easy to use! Turbo tax is easy to use and always helpful in filing taxes each year!
Date published: 2023-02-01
Rated 2 out of 5 by from Sincerely Frustrated This is the second year that I had issues printing the documents that I need to mail in and the instructions. This time I kept getting an error "We're Having Trouble Printing Your Return" and no documents. It didn't provide all the documents that I needed to send in last year. Frustrating!
Date published: 2023-02-01
Rated 1 out of 5 by from TurboTax is HORRIBLE Turbo Tax is horrible. They draw you in with their "free" tax services and then automatically start charging you for stupid things. "Do you breath? That will cost you $39.99. Are you alive? That's an additional $49.99." What part of this is free? STUPID
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo is the way to go!! Turbo tax is great and easy to even file on your own. Always an agent available in case you need them!
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is awesome And I love it TurboTax gives me the freedom to doing my taxes at home with low cost. The website is very user-friendly and I appreciate that.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1825