TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from TurboTax Review The self-employment thing threw me off. I'm not self employed but I am forced to use the self-employment feature. I'm also really disappointed that there was a TurboTax rate hike on 2/28/2021. Finally, it took forever for you to get everything situated with the COVID-19 disaster relief. At least my taxes got submitted in time.
Date published: 2021-02-28
Rated 4 out of 5 by from I enjoy turbotax I love the ease and everything of using turbotax and being able to do everything at home. The only thing i dislike is how im told that it is free but then charged $80 to file.
Date published: 2021-02-28
Rated 5 out of 5 by from Have not found a better program in 7 years Love the product and it gets better and easier to use every year. Expert help makes sure I'm doing it right and they answer all the questions I have.
Date published: 2021-02-28
Rated 1 out of 5 by from This service is incredibly expensive This service is way too expensive. The experience is also very poor. Having to add-on basic services for 'deluxe' and 'premier' features is ridiculous.
Date published: 2021-02-28
Rated 5 out of 5 by from very easy to use Really like the ease of using this product. Thank you for continuously making improvements to your five star product. I will definitely use Turbo Tax again next year.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is the way to go! I like that everything is explained at every step and if you need help or an explanation there is always a link to help you understand. First time my brother filed for me, then when I saw him do it I was confident enough to file on my own. I will continue to use Turbo Tax!
Date published: 2021-02-28
Rated 5 out of 5 by from turbotax is so amazing it was very easy to use and know exactly what to do
Date published: 2021-02-28
Rated 5 out of 5 by from Very awesome Was very helpful and very patient got me everything I needed
Date published: 2021-02-28
Rated 4 out of 5 by from Tax Time yayyy...... Filed on my on. No assistance it's scary if I had a question I went to the search for answers. It has update rules and regulations for my state.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Experience!!! Easy to use process. Everything is guided and explained. You have help along the way and all your options are on the table. And if you need more assistance on anything, there is the live expert help as well. Very happy I switched to Turbo Tax.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1777
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from TurboTax Review The self-employment thing threw me off. I'm not self employed but I am forced to use the self-employment feature. I'm also really disappointed that there was a TurboTax rate hike on 2/28/2021. Finally, it took forever for you to get everything situated with the COVID-19 disaster relief. At least my taxes got submitted in time.
Date published: 2021-02-28
Rated 4 out of 5 by from I enjoy turbotax I love the ease and everything of using turbotax and being able to do everything at home. The only thing i dislike is how im told that it is free but then charged $80 to file.
Date published: 2021-02-28
Rated 5 out of 5 by from Have not found a better program in 7 years Love the product and it gets better and easier to use every year. Expert help makes sure I'm doing it right and they answer all the questions I have.
Date published: 2021-02-28
Rated 1 out of 5 by from This service is incredibly expensive This service is way too expensive. The experience is also very poor. Having to add-on basic services for 'deluxe' and 'premier' features is ridiculous.
Date published: 2021-02-28
Rated 5 out of 5 by from very easy to use Really like the ease of using this product. Thank you for continuously making improvements to your five star product. I will definitely use Turbo Tax again next year.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is the way to go! I like that everything is explained at every step and if you need help or an explanation there is always a link to help you understand. First time my brother filed for me, then when I saw him do it I was confident enough to file on my own. I will continue to use Turbo Tax!
Date published: 2021-02-28
Rated 5 out of 5 by from turbotax is so amazing it was very easy to use and know exactly what to do
Date published: 2021-02-28
Rated 5 out of 5 by from Very awesome Was very helpful and very patient got me everything I needed
Date published: 2021-02-28
Rated 4 out of 5 by from Tax Time yayyy...... Filed on my on. No assistance it's scary if I had a question I went to the search for answers. It has update rules and regulations for my state.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Experience!!! Easy to use process. Everything is guided and explained. You have help along the way and all your options are on the table. And if you need more assistance on anything, there is the live expert help as well. Very happy I switched to Turbo Tax.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1777