TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Quick, Easy, and Thorough I filed my taxes with a H&R Block representative last year and this year I decided to file through TurboTax. It was so much quicker and easier. It was also wayyyyy less expensive. I would definitely recommend using TurboTax to anyone.
Date published: 2023-02-01
Rated 5 out of 5 by from Great The process was very smooth, decided to ask for some help and Sadik was very helpful and clear with the answers he was giving!
Date published: 2023-02-01
Rated 3 out of 5 by from Always Trying to Upsell! The guided questions are great. Except when you tell it you want to do a free return, decline the $30 upsell and then they ask you questions about deductions that don't qualify for a simple return anyway. You get to the end and they say "you have X credit" so you can't do that. Go back through my return, find the offending information, remove it. File free return and get the exact same refund amount without spending money. Needs a "continue with simple return anyway" option. But then people wouldn't spend money.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax was easy and helpful Very professional and helpful was easier than expected to use and quick in process of preparation of work
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax is awesome I love TurboTax. I always file with them like always count on now.
Date published: 2023-02-01
Rated 5 out of 5 by from Me They have always been quick, easy and never had an issue.
Date published: 2023-02-01
Rated 5 out of 5 by from Go Turbo Tax!!! TurboTax made it so easy to file my federal and state tax returns, all while providing a convenient fee of $0. That is so amazing and even next year if I don’t qualify for that fee, I will still use them.
Date published: 2023-02-01
Rated 5 out of 5 by from Go do it Always easy and a joy to use I am happy I can do it from the comfort of my home
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is awesome and fast! It was really fast and simple, and I loved how it auto filled everything for me.
Date published: 2023-02-01
Rated 5 out of 5 by from I Love Turbo Tax It was easy and affordable. I have done my own taxes for about 3 years now and love it with this system.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1767
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick, Easy, and Thorough I filed my taxes with a H&R Block representative last year and this year I decided to file through TurboTax. It was so much quicker and easier. It was also wayyyyy less expensive. I would definitely recommend using TurboTax to anyone.
Date published: 2023-02-01
Rated 5 out of 5 by from Great The process was very smooth, decided to ask for some help and Sadik was very helpful and clear with the answers he was giving!
Date published: 2023-02-01
Rated 3 out of 5 by from Always Trying to Upsell! The guided questions are great. Except when you tell it you want to do a free return, decline the $30 upsell and then they ask you questions about deductions that don't qualify for a simple return anyway. You get to the end and they say "you have X credit" so you can't do that. Go back through my return, find the offending information, remove it. File free return and get the exact same refund amount without spending money. Needs a "continue with simple return anyway" option. But then people wouldn't spend money.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax was easy and helpful Very professional and helpful was easier than expected to use and quick in process of preparation of work
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax is awesome I love TurboTax. I always file with them like always count on now.
Date published: 2023-02-01
Rated 5 out of 5 by from Me They have always been quick, easy and never had an issue.
Date published: 2023-02-01
Rated 5 out of 5 by from Go Turbo Tax!!! TurboTax made it so easy to file my federal and state tax returns, all while providing a convenient fee of $0. That is so amazing and even next year if I don’t qualify for that fee, I will still use them.
Date published: 2023-02-01
Rated 5 out of 5 by from Go do it Always easy and a joy to use I am happy I can do it from the comfort of my home
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is awesome and fast! It was really fast and simple, and I loved how it auto filled everything for me.
Date published: 2023-02-01
Rated 5 out of 5 by from I Love Turbo Tax It was easy and affordable. I have done my own taxes for about 3 years now and love it with this system.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1767