TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbotax has been great but not this year due to ? The tax program had difficulty reviewing files transmitted from financial institutions and coud not give me the answer to the items it did not recognize such as 1099-OID
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is great It was very easy to use and anyone in the world can use this program.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is great Great product. Been using turbotax for over 8 years!!
Date published: 2021-03-01
Rated 5 out of 5 by from Great App for Taxes I've used Turbo Tax for years. Will continue to for many more.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is easy to use Had a little hiccup, but worked it out. Didn't need the on line person, but good to know they are there if you need them.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is Good The process was clear and logical. When I ran into a problem or had a question, I tried the live customer support where I write a text and receive a text response. This was only partially successful. Often the responses were not relevant to my specific issue. When I received a call from a live customer support person, the process was much better. I got a clear and knowledgeable answer to my questions. Real live human beings on a voice to voice call is a more effective way to help.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax Turbo Tax is great but paying $40 for state returns, $40 for Processing and $40 for Fees is a bit much for somebody's income that is below the poverty level.
Date published: 2021-03-01
Rated 4 out of 5 by from DECENT! Easy to upload Everything. I think its accurate work. Hope I am getting the best refund!
Date published: 2021-03-01
Rated 1 out of 5 by from Really Screwed By Fees Because of the pandemic I am already getting a smaller refund, and the fees from turbotax took so much money I am barely getting any money back
Date published: 2021-03-01
Rated 5 out of 5 by from I love TurboTax! I have been using TurboTax for the last few years and I have not been disappointed. It has been super fast and simple to file.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1766
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbotax has been great but not this year due to ? The tax program had difficulty reviewing files transmitted from financial institutions and coud not give me the answer to the items it did not recognize such as 1099-OID
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is great It was very easy to use and anyone in the world can use this program.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is great Great product. Been using turbotax for over 8 years!!
Date published: 2021-03-01
Rated 5 out of 5 by from Great App for Taxes I've used Turbo Tax for years. Will continue to for many more.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is easy to use Had a little hiccup, but worked it out. Didn't need the on line person, but good to know they are there if you need them.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is Good The process was clear and logical. When I ran into a problem or had a question, I tried the live customer support where I write a text and receive a text response. This was only partially successful. Often the responses were not relevant to my specific issue. When I received a call from a live customer support person, the process was much better. I got a clear and knowledgeable answer to my questions. Real live human beings on a voice to voice call is a more effective way to help.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax Turbo Tax is great but paying $40 for state returns, $40 for Processing and $40 for Fees is a bit much for somebody's income that is below the poverty level.
Date published: 2021-03-01
Rated 4 out of 5 by from DECENT! Easy to upload Everything. I think its accurate work. Hope I am getting the best refund!
Date published: 2021-03-01
Rated 1 out of 5 by from Really Screwed By Fees Because of the pandemic I am already getting a smaller refund, and the fees from turbotax took so much money I am barely getting any money back
Date published: 2021-03-01
Rated 5 out of 5 by from I love TurboTax! I have been using TurboTax for the last few years and I have not been disappointed. It has been super fast and simple to file.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1766