TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Love it! I switched to TurboTax about 3 years ago and have enjoyed the experience. It's easy and if you have any problems, their experts are friendly and help every step of the way.
Date published: 2023-01-31
Rated 5 out of 5 by from Very Easy to Use We have been using Turbo Tax for 8 years and it seems to get easier every year to use. Very intuitive.
Date published: 2023-01-31
Rated 4 out of 5 by from very good and support was great had issue with a couple of things and got them resolved with support online.
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax was nice I've never done my taxes myself, this was nice to have
Date published: 2023-01-31
Rated 5 out of 5 by from Way to go Turbo Tax! Very easy to follow and I really like when you want an answer and click the link, the answer appears in the same screen. Drive me crazy when a new tab opens.
Date published: 2023-01-31
Rated 4 out of 5 by from Straightforward and easy to use Been filing with them for years and It is so easy! The only dowmfal is that I have to pay a additional fee to get my tax filing fees withdrew from my refund. Other than that excellent service all around
Date published: 2023-01-31
Rated 5 out of 5 by from It's aight! Have used for several years, it's usually fairly straightforward.
Date published: 2023-01-31
Rated 1 out of 5 by from Not what it used to be I loved turbo tax and have been using it for years. Now it's a ripoff. Forces you to purchase upgrades rather than the free version. You'll get to the end and in order to file you have to upgrade.
Date published: 2023-01-31
Rated 5 out of 5 by from Easy to use It is always so easy to use and really spelled out step by step.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo tax is easy to use I usually file online with H&R Block. This year they had so many issues I kept running into road block after road block using them to file. I even paid extra for the help of their tax professionals which was as useless as doing it on my own. So I decided to use Turbo tax. Not a single road block to be had. Finished my taxes in just over an hour without the added headache of road blocks. It was so easy to file my own taxes. Thanks TurboTax!
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 1765
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love it! I switched to TurboTax about 3 years ago and have enjoyed the experience. It's easy and if you have any problems, their experts are friendly and help every step of the way.
Date published: 2023-01-31
Rated 5 out of 5 by from Very Easy to Use We have been using Turbo Tax for 8 years and it seems to get easier every year to use. Very intuitive.
Date published: 2023-01-31
Rated 4 out of 5 by from very good and support was great had issue with a couple of things and got them resolved with support online.
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax was nice I've never done my taxes myself, this was nice to have
Date published: 2023-01-31
Rated 5 out of 5 by from Way to go Turbo Tax! Very easy to follow and I really like when you want an answer and click the link, the answer appears in the same screen. Drive me crazy when a new tab opens.
Date published: 2023-01-31
Rated 4 out of 5 by from Straightforward and easy to use Been filing with them for years and It is so easy! The only dowmfal is that I have to pay a additional fee to get my tax filing fees withdrew from my refund. Other than that excellent service all around
Date published: 2023-01-31
Rated 5 out of 5 by from It's aight! Have used for several years, it's usually fairly straightforward.
Date published: 2023-01-31
Rated 1 out of 5 by from Not what it used to be I loved turbo tax and have been using it for years. Now it's a ripoff. Forces you to purchase upgrades rather than the free version. You'll get to the end and in order to file you have to upgrade.
Date published: 2023-01-31
Rated 5 out of 5 by from Easy to use It is always so easy to use and really spelled out step by step.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo tax is easy to use I usually file online with H&R Block. This year they had so many issues I kept running into road block after road block using them to file. I even paid extra for the help of their tax professionals which was as useless as doing it on my own. So I decided to use Turbo tax. Not a single road block to be had. Finished my taxes in just over an hour without the added headache of road blocks. It was so easy to file my own taxes. Thanks TurboTax!
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 1765