TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is excellent First time using turbo tax was not stressful. It worked like a charm.
Date published: 2021-02-23
Rated 4 out of 5 by from not bad Not bad. The 1099-NEC was difficult to navigate. It was for reimbursement of money I already spent, not pay.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is simple and help is efficient! All was smooth and when it wasn't I got to make an appointment with a tele worker that called me a week later and was able to expediently help me. I was able to freely navigate and I wasn't scare to make mistakes. Yassss queen!
Date published: 2021-02-23
Rated 4 out of 5 by from good but expensive turbo tax helps with breaking down all of your tax return however the prices raise every year as well as there being additional fees for selecting to use your return to pay for filing through turbo tax. if i have to pay over $150 to file on turbo tax i might as well go to H&R block and have someone review my taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from Best software program for 2020 Have been using TT for decades - even ran a comparison with Tax Slayer and H&R Block - and found the refunds were greater on TT! Featurres are very user friendly and if there' a question the help center's answers are very clear! This TY2020 is even easier than last year and very easy to read and understand. The rates for e-filing are expected and worth the cost since there are a LOT of checks and balances to make sure you are filing without much, if any, risk from being audited!
Date published: 2021-02-23
Rated 4 out of 5 by from turbo tax is good! I really have no comments to make at this time! It was ok...too many questions
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to do and understand Great service that you can do with no worries or concerns...if something is off Turbo Tax lets you know so it can be fixed. Love it!
Date published: 2021-02-23
Rated 1 out of 5 by from Have to pay to get your refund Not happy about having to pay the 40$ to file Plus the 40$ fee to get my refund. Also, is you had to use deluxe one year and don't the next you have to clear your account out to the free edition.
Date published: 2021-02-23
Rated 2 out of 5 by from 8 years great until now For 8 years I have loved turbotax, recommended to everyone I knew, this year I am so disappointed, did NOT guide me even when I requested it, entered info automatically WRONG, I made an appointment to get help 3 times and am still waiting.
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax Business Version Review Easy to use. Love the E File feature. Only complaint is the repeated effort to push the user tp download the State version of the software.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1748
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is excellent First time using turbo tax was not stressful. It worked like a charm.
Date published: 2021-02-23
Rated 4 out of 5 by from not bad Not bad. The 1099-NEC was difficult to navigate. It was for reimbursement of money I already spent, not pay.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is simple and help is efficient! All was smooth and when it wasn't I got to make an appointment with a tele worker that called me a week later and was able to expediently help me. I was able to freely navigate and I wasn't scare to make mistakes. Yassss queen!
Date published: 2021-02-23
Rated 4 out of 5 by from good but expensive turbo tax helps with breaking down all of your tax return however the prices raise every year as well as there being additional fees for selecting to use your return to pay for filing through turbo tax. if i have to pay over $150 to file on turbo tax i might as well go to H&R block and have someone review my taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from Best software program for 2020 Have been using TT for decades - even ran a comparison with Tax Slayer and H&R Block - and found the refunds were greater on TT! Featurres are very user friendly and if there' a question the help center's answers are very clear! This TY2020 is even easier than last year and very easy to read and understand. The rates for e-filing are expected and worth the cost since there are a LOT of checks and balances to make sure you are filing without much, if any, risk from being audited!
Date published: 2021-02-23
Rated 4 out of 5 by from turbo tax is good! I really have no comments to make at this time! It was ok...too many questions
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to do and understand Great service that you can do with no worries or concerns...if something is off Turbo Tax lets you know so it can be fixed. Love it!
Date published: 2021-02-23
Rated 1 out of 5 by from Have to pay to get your refund Not happy about having to pay the 40$ to file Plus the 40$ fee to get my refund. Also, is you had to use deluxe one year and don't the next you have to clear your account out to the free edition.
Date published: 2021-02-23
Rated 2 out of 5 by from 8 years great until now For 8 years I have loved turbotax, recommended to everyone I knew, this year I am so disappointed, did NOT guide me even when I requested it, entered info automatically WRONG, I made an appointment to get help 3 times and am still waiting.
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax Business Version Review Easy to use. Love the E File feature. Only complaint is the repeated effort to push the user tp download the State version of the software.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1748