TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
jacklackey4050 from
Disappointed with requirements
I was extremely disappointed to be forced to upgrade my service simply because of filing a 1099-r needing to pay penalties. Not to mention being forced at the very end of filing my taxes. Costing me 113 additional dollars to simply file my taxes with no special itemized deductions, or receiving assistance from any tax professionals
Date published: 2023-01-26
Rated 5 out of 5 by
Konkie1945 from
Turbo tax is awesome
Turbo tax is awesome and so easy use for everyone t
Date published: 2023-01-26
Rated 4 out of 5 by
null from
I only had one problem, I did a run around and got
I only had one problem, I did a run around and got
Date published: 2023-01-26
Rated 5 out of 5 by
Krissyolivia69 from
TurboTax is awesome
It was excellent and she was on point with everything.
Date published: 2023-01-26
Rated 5 out of 5 by
Dylan99 from
TurboTax works great
This is a great system for completing and filing returns
Date published: 2023-01-26
Rated 5 out of 5 by
Shanet23 from
Love Turbo Tax
Makes it simple and fun! Its so easy to do on your own anyone can do it!
Date published: 2023-01-26
Rated 4 out of 5 by
zoomzoom10 from
!st time using turbotax.
This was the first year I filed my taxes through turbotax. It was a little confusing i the beginning but once I got started it walked me through it step by step with no issues. I loved it and will use it again next year. It saved me alot of money in filing fee from previous filer. Thanks turbo ta
Date published: 2023-01-26
Rated 2 out of 5 by
Doulgas from
Not so awesome
While I like the ease of using Turbo Tax and all of the 'assistance' this software tries to provide, it's becoming absolute CRAP that the fees are becoming RIDICULOUS. I understand it is a business so they have to make money somehow, BUT making patrons purchase the 'max' and then charging additional fees is really making me upset. It is getting out of hand, which is sad because I enjoy turbo tax and the ease of use it provides. I'm afraid if more fees are going to be attached, and I'm going to have to pay outrageous fees for programs I'm using ONE TIME A YEAR, I will be forced to find other tax solutions. Inflation is ridiculous and this is something that many Americans rely on because unlike the 1%, and more than likely the people who run turbo tax, we aren't trust fund babies. So, at some point, have a heart, and start decreasing the fees and the 'required purchases' people have to make to use this software. Why not make it a flat fee for everyone? JFC.
Date published: 2023-01-26
Rated 5 out of 5 by
Necce from
3rd year in a row
excellent and fast self service i love the option to get expert advice if needed.
Date published: 2023-01-26
Rated 5 out of 5 by
Queenofshoppers from
Turbo Tax is my go to for taxes
I have been a Turbo tax customer for many many years...Our taxes are always done right!!!
All TurboTax® Offerings Reviews - Page 1682
Date published: 2023-01-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
jacklackey4050 from
Disappointed with requirements
I was extremely disappointed to be forced to upgrade my service simply because of filing a 1099-r needing to pay penalties. Not to mention being forced at the very end of filing my taxes. Costing me 113 additional dollars to simply file my taxes with no special itemized deductions, or receiving assistance from any tax professionals
Date published: 2023-01-26
Rated 5 out of 5 by
Konkie1945 from
Turbo tax is awesome
Turbo tax is awesome and so easy use for everyone t
Date published: 2023-01-26
Rated 4 out of 5 by
null from
I only had one problem, I did a run around and got
I only had one problem, I did a run around and got
Date published: 2023-01-26
Rated 5 out of 5 by
Krissyolivia69 from
TurboTax is awesome
It was excellent and she was on point with everything.
Date published: 2023-01-26
Rated 5 out of 5 by
Dylan99 from
TurboTax works great
This is a great system for completing and filing returns
Date published: 2023-01-26
Rated 5 out of 5 by
Shanet23 from
Love Turbo Tax
Makes it simple and fun! Its so easy to do on your own anyone can do it!
Date published: 2023-01-26
Rated 4 out of 5 by
zoomzoom10 from
!st time using turbotax.
This was the first year I filed my taxes through turbotax. It was a little confusing i the beginning but once I got started it walked me through it step by step with no issues. I loved it and will use it again next year. It saved me alot of money in filing fee from previous filer. Thanks turbo ta
Date published: 2023-01-26
Rated 2 out of 5 by
Doulgas from
Not so awesome
While I like the ease of using Turbo Tax and all of the 'assistance' this software tries to provide, it's becoming absolute CRAP that the fees are becoming RIDICULOUS. I understand it is a business so they have to make money somehow, BUT making patrons purchase the 'max' and then charging additional fees is really making me upset. It is getting out of hand, which is sad because I enjoy turbo tax and the ease of use it provides. I'm afraid if more fees are going to be attached, and I'm going to have to pay outrageous fees for programs I'm using ONE TIME A YEAR, I will be forced to find other tax solutions. Inflation is ridiculous and this is something that many Americans rely on because unlike the 1%, and more than likely the people who run turbo tax, we aren't trust fund babies. So, at some point, have a heart, and start decreasing the fees and the 'required purchases' people have to make to use this software. Why not make it a flat fee for everyone? JFC.
Date published: 2023-01-26
Rated 5 out of 5 by
Necce from
3rd year in a row
excellent and fast self service i love the option to get expert advice if needed.
Date published: 2023-01-26
Rated 5 out of 5 by
Queenofshoppers from
Turbo Tax is my go to for taxes
I have been a Turbo tax customer for many many years...Our taxes are always done right!!!
All TurboTax® Offerings Reviews - Page 1682
Date published: 2023-01-26