TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Disappointed with requirements I was extremely disappointed to be forced to upgrade my service simply because of filing a 1099-r needing to pay penalties. Not to mention being forced at the very end of filing my taxes. Costing me 113 additional dollars to simply file my taxes with no special itemized deductions, or receiving assistance from any tax professionals
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is awesome and so easy use for everyone t
Date published: 2023-01-26
Rated 4 out of 5 by from I only had one problem, I did a run around and got I only had one problem, I did a run around and got
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax is awesome It was excellent and she was on point with everything.
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax works great This is a great system for completing and filing returns
Date published: 2023-01-26
Rated 5 out of 5 by from Love Turbo Tax Makes it simple and fun! Its so easy to do on your own anyone can do it!
Date published: 2023-01-26
Rated 4 out of 5 by from !st time using turbotax. This was the first year I filed my taxes through turbotax. It was a little confusing i the beginning but once I got started it walked me through it step by step with no issues. I loved it and will use it again next year. It saved me alot of money in filing fee from previous filer. Thanks turbo ta
Date published: 2023-01-26
Rated 2 out of 5 by from Not so awesome While I like the ease of using Turbo Tax and all of the 'assistance' this software tries to provide, it's becoming absolute CRAP that the fees are becoming RIDICULOUS. I understand it is a business so they have to make money somehow, BUT making patrons purchase the 'max' and then charging additional fees is really making me upset. It is getting out of hand, which is sad because I enjoy turbo tax and the ease of use it provides. I'm afraid if more fees are going to be attached, and I'm going to have to pay outrageous fees for programs I'm using ONE TIME A YEAR, I will be forced to find other tax solutions. Inflation is ridiculous and this is something that many Americans rely on because unlike the 1%, and more than likely the people who run turbo tax, we aren't trust fund babies. So, at some point, have a heart, and start decreasing the fees and the 'required purchases' people have to make to use this software. Why not make it a flat fee for everyone? JFC.
Date published: 2023-01-26
Rated 5 out of 5 by from 3rd year in a row excellent and fast self service i love the option to get expert advice if needed.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax is my go to for taxes I have been a Turbo tax customer for many many years...Our taxes are always done right!!!
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 1682
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Disappointed with requirements I was extremely disappointed to be forced to upgrade my service simply because of filing a 1099-r needing to pay penalties. Not to mention being forced at the very end of filing my taxes. Costing me 113 additional dollars to simply file my taxes with no special itemized deductions, or receiving assistance from any tax professionals
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is awesome and so easy use for everyone t
Date published: 2023-01-26
Rated 4 out of 5 by from I only had one problem, I did a run around and got I only had one problem, I did a run around and got
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax is awesome It was excellent and she was on point with everything.
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax works great This is a great system for completing and filing returns
Date published: 2023-01-26
Rated 5 out of 5 by from Love Turbo Tax Makes it simple and fun! Its so easy to do on your own anyone can do it!
Date published: 2023-01-26
Rated 4 out of 5 by from !st time using turbotax. This was the first year I filed my taxes through turbotax. It was a little confusing i the beginning but once I got started it walked me through it step by step with no issues. I loved it and will use it again next year. It saved me alot of money in filing fee from previous filer. Thanks turbo ta
Date published: 2023-01-26
Rated 2 out of 5 by from Not so awesome While I like the ease of using Turbo Tax and all of the 'assistance' this software tries to provide, it's becoming absolute CRAP that the fees are becoming RIDICULOUS. I understand it is a business so they have to make money somehow, BUT making patrons purchase the 'max' and then charging additional fees is really making me upset. It is getting out of hand, which is sad because I enjoy turbo tax and the ease of use it provides. I'm afraid if more fees are going to be attached, and I'm going to have to pay outrageous fees for programs I'm using ONE TIME A YEAR, I will be forced to find other tax solutions. Inflation is ridiculous and this is something that many Americans rely on because unlike the 1%, and more than likely the people who run turbo tax, we aren't trust fund babies. So, at some point, have a heart, and start decreasing the fees and the 'required purchases' people have to make to use this software. Why not make it a flat fee for everyone? JFC.
Date published: 2023-01-26
Rated 5 out of 5 by from 3rd year in a row excellent and fast self service i love the option to get expert advice if needed.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax is my go to for taxes I have been a Turbo tax customer for many many years...Our taxes are always done right!!!
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 1682