TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is excellent Adding the necessary information to complete is easy. It walks through the steps.
Date published: 2021-02-22
Rated 3 out of 5 by from eFile acceptance pending I ran into problems with e Filing. My acceptance is pending. If I still run into problems, I'll mail my return.
Date published: 2021-02-22
Rated 5 out of 5 by from really simple to use very comprehensive and complete, very easy to use!
Date published: 2021-02-22
Rated 3 out of 5 by from TURBO TAX DIDN'T DO THEIR JOB IN 2019 ALMOST ALL OF 2019 TAX FORMS WERE BLANK LIKE 99% OF THEM I HAD A VERY HARD TIME GETTING INFO THE IRS WANTED AND STILL NOT SURE A GOT IT CORRECTLY ALL SO IT SEEMS LIKE I HAD TO PAY TWICE TO MY TAXES DONE AND THEN REVITED FOR IRS PERPOPIES
Date published: 2021-02-22
Rated 5 out of 5 by from Love TurboTax TurboTax is so easy to use. And, although I had a problem with an investment e-transferred to TurboTax, your tax help rep, Dana, was fantastic and helped me get through.
Date published: 2021-02-22
Rated 4 out of 5 by from SO SO this time It was OK but the helper didn't help me. I believe he was just picking from a flow-chart. He just didn't pick well.
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax is pretty good. The business expense portion could be improved much
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to use,quick and effective very happy this sort of resource is available to everyone. Allows the fear of doing taxes to be relieved and easy. Step by step directions to follow and if you ever get confused or need to ask q's you can stop where you are and wait till it gets answered by phone or through email. Turbo has a very effective system that i really enjoy. After 4 years they are consistent as well.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbotax is on point Turbotax makes filing taxes hella easier, this is my second time filing through them
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Great I was able to do it by myself which is a feat for an almost 85 year old. Thanks for all the help offered.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1675
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is excellent Adding the necessary information to complete is easy. It walks through the steps.
Date published: 2021-02-22
Rated 3 out of 5 by from eFile acceptance pending I ran into problems with e Filing. My acceptance is pending. If I still run into problems, I'll mail my return.
Date published: 2021-02-22
Rated 5 out of 5 by from really simple to use very comprehensive and complete, very easy to use!
Date published: 2021-02-22
Rated 3 out of 5 by from TURBO TAX DIDN'T DO THEIR JOB IN 2019 ALMOST ALL OF 2019 TAX FORMS WERE BLANK LIKE 99% OF THEM I HAD A VERY HARD TIME GETTING INFO THE IRS WANTED AND STILL NOT SURE A GOT IT CORRECTLY ALL SO IT SEEMS LIKE I HAD TO PAY TWICE TO MY TAXES DONE AND THEN REVITED FOR IRS PERPOPIES
Date published: 2021-02-22
Rated 5 out of 5 by from Love TurboTax TurboTax is so easy to use. And, although I had a problem with an investment e-transferred to TurboTax, your tax help rep, Dana, was fantastic and helped me get through.
Date published: 2021-02-22
Rated 4 out of 5 by from SO SO this time It was OK but the helper didn't help me. I believe he was just picking from a flow-chart. He just didn't pick well.
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax is pretty good. The business expense portion could be improved much
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to use,quick and effective very happy this sort of resource is available to everyone. Allows the fear of doing taxes to be relieved and easy. Step by step directions to follow and if you ever get confused or need to ask q's you can stop where you are and wait till it gets answered by phone or through email. Turbo has a very effective system that i really enjoy. After 4 years they are consistent as well.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbotax is on point Turbotax makes filing taxes hella easier, this is my second time filing through them
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Great I was able to do it by myself which is a feat for an almost 85 year old. Thanks for all the help offered.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1675