TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Awful service Consistently tried to trick me into paying more and more money. after a while I had no choice but to do my state tax return through another service.
Date published: 2021-02-23
Rated 5 out of 5 by from Thank you turbo tax! Fast and simple specially after your first year all your info is saved and transfers over the best service in the world. I cannot believe people pay up to $500-$1000 at places like H&R Block never again!
Date published: 2021-02-23
Rated 4 out of 5 by from Turbotax is Easy but Getting Pricy I've used turboTax for a few years and prefer it over going to a tax person, however its gotten expensive and a bit annoying with all the little fees.
Date published: 2021-02-23
Rated 3 out of 5 by from good easy to use. isnt it supposed to be free? I am being charged almost 200.00??
Date published: 2021-02-23
Rated 4 out of 5 by from TURBO TAX IT'S EASY BUT WAY TOO EXPENSIVE. I PAID $140.00 JUST SO THEY CAN FILE MY TAXES, WHEN I DID EVERYTHING. I DID NOT EVEN USE THE LIVE EXPERT.
Date published: 2021-02-23
Rated 4 out of 5 by from Only ONE Problem Its so easy to file taxes with turbo. Only experienced one problem. When reviewing my return at the end before filing the 15 digit payer ID number was wrong checked many times and it was not. I went back to the W2 info and just deleted and entered the same number and it worked.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy and quick Very easy and quick, much better than last time I tried to file.
Date published: 2021-02-23
Rated 1 out of 5 by from Return was rejected and i cant correct the error. My returns were rejected and when i ty to do my taxes again to correct the issue it doesnt ask all the same questions. I know what needs to be changed and i cant find it. I have attempted to do it over 3 times now. Also tried asking the support but its not even a person and i cant afford to upgrade.
Date published: 2021-02-23
Rated 5 out of 5 by from Easier than before I've used a different e-file site in the past, but TurboTax ended up being much more user-friendly and offered logical explanations throughout the process.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is awesome Great tax return website! Super easy and user friendly
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1603
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Awful service Consistently tried to trick me into paying more and more money. after a while I had no choice but to do my state tax return through another service.
Date published: 2021-02-23
Rated 5 out of 5 by from Thank you turbo tax! Fast and simple specially after your first year all your info is saved and transfers over the best service in the world. I cannot believe people pay up to $500-$1000 at places like H&R Block never again!
Date published: 2021-02-23
Rated 4 out of 5 by from Turbotax is Easy but Getting Pricy I've used turboTax for a few years and prefer it over going to a tax person, however its gotten expensive and a bit annoying with all the little fees.
Date published: 2021-02-23
Rated 3 out of 5 by from good easy to use. isnt it supposed to be free? I am being charged almost 200.00??
Date published: 2021-02-23
Rated 4 out of 5 by from TURBO TAX IT'S EASY BUT WAY TOO EXPENSIVE. I PAID $140.00 JUST SO THEY CAN FILE MY TAXES, WHEN I DID EVERYTHING. I DID NOT EVEN USE THE LIVE EXPERT.
Date published: 2021-02-23
Rated 4 out of 5 by from Only ONE Problem Its so easy to file taxes with turbo. Only experienced one problem. When reviewing my return at the end before filing the 15 digit payer ID number was wrong checked many times and it was not. I went back to the W2 info and just deleted and entered the same number and it worked.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy and quick Very easy and quick, much better than last time I tried to file.
Date published: 2021-02-23
Rated 1 out of 5 by from Return was rejected and i cant correct the error. My returns were rejected and when i ty to do my taxes again to correct the issue it doesnt ask all the same questions. I know what needs to be changed and i cant find it. I have attempted to do it over 3 times now. Also tried asking the support but its not even a person and i cant afford to upgrade.
Date published: 2021-02-23
Rated 5 out of 5 by from Easier than before I've used a different e-file site in the past, but TurboTax ended up being much more user-friendly and offered logical explanations throughout the process.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is awesome Great tax return website! Super easy and user friendly
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1603