TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Turbo Tax isn't that great Well, not only did I not get my stimulus when I needed it. When you accidentally select an upgrade option, you can't undo it and you're forced to pay. You have to pay 130$ for a conversation with somebody or deal with no customer service.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax saved me! Turbo tax spotted rebates i never knew existed! Thanks!
Date published: 2021-02-26
Rated 4 out of 5 by from Good, not great Turbotax made things easy. But there were some glitches along the way. ie, it kept asking for me to enter my W2 twice. I was confused, then found that there were now 2 W2's entered in. Had to delete one of them. Also, when trying to file, it kept taking me back to the Direct Deposit screen when I had already chose to my Checking Account. The second time it redirected me, my checking account wasn't even an option and I had to manually enter everything in again. Frustrating.
Date published: 2021-02-26
Rated 5 out of 5 by from fantastic!! ive been using turbotax for 10+ years and i love it!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is good I been using turbotax for over 20 years. I've had no problems with the program.
Date published: 2021-02-26
Rated 5 out of 5 by from Quickie! This was a very quick, painless and easy process!!!
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax Gets Better Every Year I have been using TurboTax for about a decade now. Every year it seems to get more fluid and easier to file. Their step by step process guide is awesome.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is absolutely amazing it was so easy to navigate, i truly appreciate this website.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome It was easy and very informative. This process is getting better every year!
Date published: 2021-02-26
Rated 4 out of 5 by from Great I had a few issues at the end but an agent helped me and it worked out
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1594
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbo Tax isn't that great Well, not only did I not get my stimulus when I needed it. When you accidentally select an upgrade option, you can't undo it and you're forced to pay. You have to pay 130$ for a conversation with somebody or deal with no customer service.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax saved me! Turbo tax spotted rebates i never knew existed! Thanks!
Date published: 2021-02-26
Rated 4 out of 5 by from Good, not great Turbotax made things easy. But there were some glitches along the way. ie, it kept asking for me to enter my W2 twice. I was confused, then found that there were now 2 W2's entered in. Had to delete one of them. Also, when trying to file, it kept taking me back to the Direct Deposit screen when I had already chose to my Checking Account. The second time it redirected me, my checking account wasn't even an option and I had to manually enter everything in again. Frustrating.
Date published: 2021-02-26
Rated 5 out of 5 by from fantastic!! ive been using turbotax for 10+ years and i love it!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is good I been using turbotax for over 20 years. I've had no problems with the program.
Date published: 2021-02-26
Rated 5 out of 5 by from Quickie! This was a very quick, painless and easy process!!!
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax Gets Better Every Year I have been using TurboTax for about a decade now. Every year it seems to get more fluid and easier to file. Their step by step process guide is awesome.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is absolutely amazing it was so easy to navigate, i truly appreciate this website.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome It was easy and very informative. This process is getting better every year!
Date published: 2021-02-26
Rated 4 out of 5 by from Great I had a few issues at the end but an agent helped me and it worked out
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1594