TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax 2020 Product worked well with only one minor hitch. Support was excellent and was able to clear it up.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is user friendly for non technical people I asked for help in finding an energy tax credit form that was not easily located and was guided efficiently and effectively to find what was needed.
Date published: 2021-02-25
Rated 5 out of 5 by from Great Great! Fast and easy to file my 2020 tax returns! :)
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is worth every cent! Product intuitively guides through the morass of tax forms. Phone representatives are friendly and knowledgeable. I feel as though I have an accountant.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax makes being a business owner less scary! I've been using TurboTax for the past few years - very happy with my experience!
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax has always been helpful! I am a 10 year loyal customer of TurboTax and I will always use this service
Date published: 2021-02-25
Rated 3 out of 5 by from Charged me too much this year. I usually love TurboTax, I've used it for 10+ years and this year I paid $170 why? Because I had to claim etsy sales, then had to pay separately for state, other than an extra line I received no benefit. I found d it disappointing to spend $170 for $1000 income. Maybe this portion should be on tiers based on income because that hurt.
Date published: 2021-02-25
Rated 5 out of 5 by from Nice and easy, TurboTax, I love it! I have been a loyal TurboTax user and the product is great! I like the way it's structured and the way it walks me through the process.
Date published: 2021-02-25
Rated 3 out of 5 by from TurboTax had bugs in it for 2020 Be careful in how you enter the information and if you need to back to correct things. I found myself needing to go to form mode to correct some of the information for I could not get to it in easy mode
Date published: 2021-02-25
Rated 5 out of 5 by from Love the live help! The experience is so easy - the questions are very detailed and the help buttons really explain any questions I had! I also consulted with live help - the response was quick and very detailed!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1580
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax 2020 Product worked well with only one minor hitch. Support was excellent and was able to clear it up.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is user friendly for non technical people I asked for help in finding an energy tax credit form that was not easily located and was guided efficiently and effectively to find what was needed.
Date published: 2021-02-25
Rated 5 out of 5 by from Great Great! Fast and easy to file my 2020 tax returns! :)
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is worth every cent! Product intuitively guides through the morass of tax forms. Phone representatives are friendly and knowledgeable. I feel as though I have an accountant.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax makes being a business owner less scary! I've been using TurboTax for the past few years - very happy with my experience!
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax has always been helpful! I am a 10 year loyal customer of TurboTax and I will always use this service
Date published: 2021-02-25
Rated 3 out of 5 by from Charged me too much this year. I usually love TurboTax, I've used it for 10+ years and this year I paid $170 why? Because I had to claim etsy sales, then had to pay separately for state, other than an extra line I received no benefit. I found d it disappointing to spend $170 for $1000 income. Maybe this portion should be on tiers based on income because that hurt.
Date published: 2021-02-25
Rated 5 out of 5 by from Nice and easy, TurboTax, I love it! I have been a loyal TurboTax user and the product is great! I like the way it's structured and the way it walks me through the process.
Date published: 2021-02-25
Rated 3 out of 5 by from TurboTax had bugs in it for 2020 Be careful in how you enter the information and if you need to back to correct things. I found myself needing to go to form mode to correct some of the information for I could not get to it in easy mode
Date published: 2021-02-25
Rated 5 out of 5 by from Love the live help! The experience is so easy - the questions are very detailed and the help buttons really explain any questions I had! I also consulted with live help - the response was quick and very detailed!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1580