TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
BobofCT from
TurboTax 2020
Product worked well with only one minor hitch. Support was excellent and was able to clear it up.
Date published: 2021-02-25
Rated 5 out of 5 by
JennRet from
TurboTax is user friendly for non technical people
I asked for help in finding an energy tax credit form that was not easily located and was guided efficiently and effectively to find what was needed.
Date published: 2021-02-25
Rated 5 out of 5 by
softball2021 from
Great
Great! Fast and easy to file my 2020 tax returns! :)
Date published: 2021-02-25
Rated 5 out of 5 by
GardenerAnne from
Turbo Tax is worth every cent!
Product intuitively guides through the morass of tax forms. Phone representatives are friendly and knowledgeable. I feel as though I have an accountant.
Date published: 2021-02-25
Rated 5 out of 5 by
tjmcmc487 from
TurboTax makes being a business owner less scary!
I've been using TurboTax for the past few years - very happy with my experience!
Date published: 2021-02-25
Rated 5 out of 5 by
D Wills from
TurboTax has always been helpful!
I am a 10 year loyal customer of TurboTax and I will always use this service
Date published: 2021-02-25
Rated 3 out of 5 by
null from
Charged me too much this year.
I usually love TurboTax, I've used it for 10+ years and this year I paid $170 why? Because I had to claim etsy sales, then had to pay separately for state, other than an extra line I received no benefit. I found d it disappointing to spend $170 for $1000 income. Maybe this portion should be on tiers based on income because that hurt.
Date published: 2021-02-25
Rated 5 out of 5 by
Tj7419 from
Nice and easy, TurboTax, I love it!
I have been a loyal TurboTax user and the product is great! I like the way it's structured and the way it walks me through the process.
Date published: 2021-02-25
Rated 3 out of 5 by
MadtownMike from
TurboTax had bugs in it for 2020
Be careful in how you enter the information and if you need to back to correct things. I found myself needing to go to form mode to correct some of the information for I could not get to it in easy mode
Date published: 2021-02-25
Rated 5 out of 5 by
Brunstwins from
Love the live help!
The experience is so easy - the questions are very detailed and the help buttons really explain any questions I had! I also consulted with live help - the response was quick and very detailed!
All TurboTax® Offerings Reviews - Page 1580
Date published: 2021-02-25
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
BobofCT from
TurboTax 2020
Product worked well with only one minor hitch. Support was excellent and was able to clear it up.
Date published: 2021-02-25
Rated 5 out of 5 by
JennRet from
TurboTax is user friendly for non technical people
I asked for help in finding an energy tax credit form that was not easily located and was guided efficiently and effectively to find what was needed.
Date published: 2021-02-25
Rated 5 out of 5 by
softball2021 from
Great
Great! Fast and easy to file my 2020 tax returns! :)
Date published: 2021-02-25
Rated 5 out of 5 by
GardenerAnne from
Turbo Tax is worth every cent!
Product intuitively guides through the morass of tax forms. Phone representatives are friendly and knowledgeable. I feel as though I have an accountant.
Date published: 2021-02-25
Rated 5 out of 5 by
tjmcmc487 from
TurboTax makes being a business owner less scary!
I've been using TurboTax for the past few years - very happy with my experience!
Date published: 2021-02-25
Rated 5 out of 5 by
D Wills from
TurboTax has always been helpful!
I am a 10 year loyal customer of TurboTax and I will always use this service
Date published: 2021-02-25
Rated 3 out of 5 by
null from
Charged me too much this year.
I usually love TurboTax, I've used it for 10+ years and this year I paid $170 why? Because I had to claim etsy sales, then had to pay separately for state, other than an extra line I received no benefit. I found d it disappointing to spend $170 for $1000 income. Maybe this portion should be on tiers based on income because that hurt.
Date published: 2021-02-25
Rated 5 out of 5 by
Tj7419 from
Nice and easy, TurboTax, I love it!
I have been a loyal TurboTax user and the product is great! I like the way it's structured and the way it walks me through the process.
Date published: 2021-02-25
Rated 3 out of 5 by
MadtownMike from
TurboTax had bugs in it for 2020
Be careful in how you enter the information and if you need to back to correct things. I found myself needing to go to form mode to correct some of the information for I could not get to it in easy mode
Date published: 2021-02-25
Rated 5 out of 5 by
Brunstwins from
Love the live help!
The experience is so easy - the questions are very detailed and the help buttons really explain any questions I had! I also consulted with live help - the response was quick and very detailed!
All TurboTax® Offerings Reviews - Page 1580
Date published: 2021-02-25