TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Reliable For the most part, I was happy with your product and have been for the last 7 years. This year, for whatever reason, I had difficulty getting the information into your system when it came to interest and dividend income. Couldn't seem to get passed it. When I reached out for help and did a chat, she wasn't able to help me. The rep tried to work on my computer remotely and that didn't work. After 20 minutes of getting nowhere, I shut down and waited a couple of days. Once I signed back in, the information was already entered, which I had hoped would be the case since I downloaded the document. Other than that, I had a pretty good experience, considering I know little about filing or tax laws.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax I was very scared to do my taxes by myself but it was easy. It is all step by step and simple all you need is your W2.
Date published: 2021-02-21
Rated 5 out of 5 by from Great Product! Thank you for the great product. I think I have been using TurboTax for eight years and will continue.
Date published: 2021-02-21
Rated 5 out of 5 by from easy to use and fast turbo is easy to use and fast. I have used turbo tax for many years now.
Date published: 2021-02-21
Rated 5 out of 5 by from User Friendly This is simple with great prompts and information to explain things as you go through.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is the B E S T A+++++++++ For the past 5 years I've been filing with Turbo Tax they have explained every detail I have had a question about. I will use it forever!
Date published: 2021-02-21
Rated 5 out of 5 by from Saves time and always get the best return I stopped getting bills from the IRS for mistakes I made. Not since I started using TT.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Works Well The filing of the federal and state tax returns was easy, seamless and painless. The software provided guidance at every step.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax's is Awesome The only downside is filing Regional Income Tax Agency.
Date published: 2021-02-21
Rated 5 out of 5 by from TURBO TAX IS GREAT IT IS VERY EASY TO USE, HELPFUL, FAST AND SECURE..
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1468
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Reliable For the most part, I was happy with your product and have been for the last 7 years. This year, for whatever reason, I had difficulty getting the information into your system when it came to interest and dividend income. Couldn't seem to get passed it. When I reached out for help and did a chat, she wasn't able to help me. The rep tried to work on my computer remotely and that didn't work. After 20 minutes of getting nowhere, I shut down and waited a couple of days. Once I signed back in, the information was already entered, which I had hoped would be the case since I downloaded the document. Other than that, I had a pretty good experience, considering I know little about filing or tax laws.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax I was very scared to do my taxes by myself but it was easy. It is all step by step and simple all you need is your W2.
Date published: 2021-02-21
Rated 5 out of 5 by from Great Product! Thank you for the great product. I think I have been using TurboTax for eight years and will continue.
Date published: 2021-02-21
Rated 5 out of 5 by from easy to use and fast turbo is easy to use and fast. I have used turbo tax for many years now.
Date published: 2021-02-21
Rated 5 out of 5 by from User Friendly This is simple with great prompts and information to explain things as you go through.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is the B E S T A+++++++++ For the past 5 years I've been filing with Turbo Tax they have explained every detail I have had a question about. I will use it forever!
Date published: 2021-02-21
Rated 5 out of 5 by from Saves time and always get the best return I stopped getting bills from the IRS for mistakes I made. Not since I started using TT.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Works Well The filing of the federal and state tax returns was easy, seamless and painless. The software provided guidance at every step.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax's is Awesome The only downside is filing Regional Income Tax Agency.
Date published: 2021-02-21
Rated 5 out of 5 by from TURBO TAX IS GREAT IT IS VERY EASY TO USE, HELPFUL, FAST AND SECURE..
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1468