TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from how can you say you all are free but makeme uograd YOU SAY FREE STATE AND FEDERAL FILING BUT I AM PAYING $120 TO FILR BOTH AND 40 OF THAT IS UPGRADE CAUSE YOU G COULDNT GO ANY FURTHER WITHOUT THAT $40 UPGRADE
Date published: 2021-02-21
Rated 5 out of 5 by from Nothing too it... Easy. Anyone can use it. The only thing I can say for improvement would be to speed the process up.
Date published: 2021-02-21
Rated 4 out of 5 by from Business as usual Turbo tax worked fine, as usual. 18 characters too short for what?
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Business Great product. Walks you through step by step. Best way to do your taxes.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax every year Have been using Turbo Tax for years. Very easy to use.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax was great Being my first time filing and using turbo tax was very helpful and I learn a lot.
Date published: 2021-02-21
Rated 5 out of 5 by from Great Product - One small formatting error Turbo Tax is a very good tool. All the current tax laws are taken into account which is extremely helpful and ensure nothing is missed. I did have one issue this year though (first time in the 20+ years I've used Turbo Tax). I imported 1099B from Charles Schwab and 0.36 was populated in the disallowed loss on wash sale box 1b. However, the program wants the field left blank not 0 and the program was rounding .36 down to zero. This was discovered during the review process and TT directed me to fix the error and blank out the field but it wouldn't allow me to blank out the field in the very spot TT was taking me too. After trying all the options to blank out a field I could think of I actually went back to the 1099B form and edited/blank out the one field that was giving me trouble. All in all not bad but it was starting to frustrate me until I thought of going back to the form. Again overall excellent tool
Date published: 2021-02-21
Rated 3 out of 5 by from "Free" you start off saying state and federal are free but then i had to pay cause of robin hood and for Wisconsin for some reason which was not clear
Date published: 2021-02-21
Rated 5 out of 5 by from Very simple and easy to understand This website was super easy to understand i highly recommend if needing to do it quickly
Date published: 2021-02-21
Rated 5 out of 5 by from So easy to use I've used Turbo Tax for 4 years without a single problem.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1425
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from how can you say you all are free but makeme uograd YOU SAY FREE STATE AND FEDERAL FILING BUT I AM PAYING $120 TO FILR BOTH AND 40 OF THAT IS UPGRADE CAUSE YOU G COULDNT GO ANY FURTHER WITHOUT THAT $40 UPGRADE
Date published: 2021-02-21
Rated 5 out of 5 by from Nothing too it... Easy. Anyone can use it. The only thing I can say for improvement would be to speed the process up.
Date published: 2021-02-21
Rated 4 out of 5 by from Business as usual Turbo tax worked fine, as usual. 18 characters too short for what?
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Business Great product. Walks you through step by step. Best way to do your taxes.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax every year Have been using Turbo Tax for years. Very easy to use.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax was great Being my first time filing and using turbo tax was very helpful and I learn a lot.
Date published: 2021-02-21
Rated 5 out of 5 by from Great Product - One small formatting error Turbo Tax is a very good tool. All the current tax laws are taken into account which is extremely helpful and ensure nothing is missed. I did have one issue this year though (first time in the 20+ years I've used Turbo Tax). I imported 1099B from Charles Schwab and 0.36 was populated in the disallowed loss on wash sale box 1b. However, the program wants the field left blank not 0 and the program was rounding .36 down to zero. This was discovered during the review process and TT directed me to fix the error and blank out the field but it wouldn't allow me to blank out the field in the very spot TT was taking me too. After trying all the options to blank out a field I could think of I actually went back to the 1099B form and edited/blank out the one field that was giving me trouble. All in all not bad but it was starting to frustrate me until I thought of going back to the form. Again overall excellent tool
Date published: 2021-02-21
Rated 3 out of 5 by from "Free" you start off saying state and federal are free but then i had to pay cause of robin hood and for Wisconsin for some reason which was not clear
Date published: 2021-02-21
Rated 5 out of 5 by from Very simple and easy to understand This website was super easy to understand i highly recommend if needing to do it quickly
Date published: 2021-02-21
Rated 5 out of 5 by from So easy to use I've used Turbo Tax for 4 years without a single problem.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1425