TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from I mean you guys are awesome Thank you for letting me do my taxes and not paying someone to do it. By having Turbo Tax I feel I leave no stones un-turned - which is amazing!
Date published: 2021-02-21
Rated 3 out of 5 by from Web Version not as good as CD Due to a software compatability issue I needed to rever to TurboTax online rather than the CD I've been doing the past 5 years. I found the web version was not as nice, as it doesn't walk through all the sections like the CD does. I had to go back and manually select a few sections it had skipped over.
Date published: 2021-02-21
Rated 5 out of 5 by from Used Turbotax many many years Have used Turbotax for many many years without any problems
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is amazing I use turbo tax every year. Wouldn’t use anything else to file my taxes
Date published: 2021-02-21
Rated 5 out of 5 by from Fast and Easy! Once again I was able to complete my tax filing in one sitting. Turbo Tax makes it so easy, and double checks everything.
Date published: 2021-02-21
Rated 4 out of 5 by from It is easy until it isn't I got stuck in a loop where Turbo Tax kept asking me the same questions and looping me back five or so questions and doing it again and again. Turbo Tax help was not helpful with any suggestions. ALSO, the SSA said my 2019 AGI did not match their records. In fact we submitted the proper 2019 AGI. The discrepancy is not TurboTaxes fault, but when refiling, Turbo Tax did not tell me that the dates the IRS would take the money would change from whet I first submitted. So now the IRS and possibly the two states I file with think I want to submit on April 15 instead of the February date I first supplied. Now I will be charged interest for the money I owe based on my tax returns. So, because the dates changed and Turbo Tax had promised to walk me through the process of ammending an already proper return, but failed to warn me about the pay date defaulting to April, I am giving four stars only.
Date published: 2021-02-21
Rated 5 out of 5 by from Love turbo tax! TurboTax made doing taxes stress free. Experience was helpful and informative!
Date published: 2021-02-21
Rated 5 out of 5 by from Quick Response Asking questions and getting quick responses was very assuring.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax was great Very easy to use I recommend Turbo Tax to everyone I know.
Date published: 2021-02-21
Rated 1 out of 5 by from terrible charged me a deluxe sub when I continuously said no thanks so rude
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1375
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I mean you guys are awesome Thank you for letting me do my taxes and not paying someone to do it. By having Turbo Tax I feel I leave no stones un-turned - which is amazing!
Date published: 2021-02-21
Rated 3 out of 5 by from Web Version not as good as CD Due to a software compatability issue I needed to rever to TurboTax online rather than the CD I've been doing the past 5 years. I found the web version was not as nice, as it doesn't walk through all the sections like the CD does. I had to go back and manually select a few sections it had skipped over.
Date published: 2021-02-21
Rated 5 out of 5 by from Used Turbotax many many years Have used Turbotax for many many years without any problems
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is amazing I use turbo tax every year. Wouldn’t use anything else to file my taxes
Date published: 2021-02-21
Rated 5 out of 5 by from Fast and Easy! Once again I was able to complete my tax filing in one sitting. Turbo Tax makes it so easy, and double checks everything.
Date published: 2021-02-21
Rated 4 out of 5 by from It is easy until it isn't I got stuck in a loop where Turbo Tax kept asking me the same questions and looping me back five or so questions and doing it again and again. Turbo Tax help was not helpful with any suggestions. ALSO, the SSA said my 2019 AGI did not match their records. In fact we submitted the proper 2019 AGI. The discrepancy is not TurboTaxes fault, but when refiling, Turbo Tax did not tell me that the dates the IRS would take the money would change from whet I first submitted. So now the IRS and possibly the two states I file with think I want to submit on April 15 instead of the February date I first supplied. Now I will be charged interest for the money I owe based on my tax returns. So, because the dates changed and Turbo Tax had promised to walk me through the process of ammending an already proper return, but failed to warn me about the pay date defaulting to April, I am giving four stars only.
Date published: 2021-02-21
Rated 5 out of 5 by from Love turbo tax! TurboTax made doing taxes stress free. Experience was helpful and informative!
Date published: 2021-02-21
Rated 5 out of 5 by from Quick Response Asking questions and getting quick responses was very assuring.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax was great Very easy to use I recommend Turbo Tax to everyone I know.
Date published: 2021-02-21
Rated 1 out of 5 by from terrible charged me a deluxe sub when I continuously said no thanks so rude
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1375