TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Prior year tax prep
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Life Changes
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Writer45208 from
I mean you guys are awesome
Thank you for letting me do my taxes and not paying someone to do it. By having Turbo Tax I feel I leave no stones un-turned - which is amazing!
Date published: 2021-02-21
Rated 3 out of 5 by
Chan79 from
Web Version not as good as CD
Due to a software compatability issue I needed to rever to TurboTax online rather than the CD I've been doing the past 5 years. I found the web version was not as nice, as it doesn't walk through all the sections like the CD does. I had to go back and manually select a few sections it had skipped over.
Date published: 2021-02-21
Rated 5 out of 5 by
Terrya58 from
Used Turbotax many many years
Have used Turbotax for many many years without any problems
Date published: 2021-02-21
Rated 5 out of 5 by
Psycho5150 from
Turbo tax is amazing
I use turbo tax every year. Wouldn’t use anything else to file my taxes
Date published: 2021-02-21
Rated 5 out of 5 by
MJ Sailobr from
Fast and Easy!
Once again I was able to complete my tax filing in one sitting. Turbo Tax makes it so easy, and double checks everything.
Date published: 2021-02-21
Rated 4 out of 5 by
Professor Mike from
It is easy until it isn't
I got stuck in a loop where Turbo Tax kept asking me the same questions and looping me back five or so questions and doing it again and again. Turbo Tax help was not helpful with any suggestions. ALSO, the SSA said my 2019 AGI did not match their records. In fact we submitted the proper 2019 AGI. The discrepancy is not TurboTaxes fault, but when refiling, Turbo Tax did not tell me that the dates the IRS would take the money would change from whet I first submitted. So now the IRS and possibly the two states I file with think I want to submit on April 15 instead of the February date I first supplied. Now I will be charged interest for the money I owe based on my tax returns. So, because the dates changed and Turbo Tax had promised to walk me through the process of ammending an already proper return, but failed to warn me about the pay date defaulting to April, I am giving four stars only.
Date published: 2021-02-21
Rated 5 out of 5 by
Tiffm37 from
Love turbo tax!
TurboTax made doing taxes stress free. Experience was helpful and informative!
Date published: 2021-02-21
Rated 5 out of 5 by
Ole Coot from
Quick Response
Asking questions and getting quick responses was very assuring.
Date published: 2021-02-21
Rated 5 out of 5 by
Dan Can You from
Turbo Tax was great
Very easy to use I recommend Turbo Tax to everyone I know.
Date published: 2021-02-21
Rated 1 out of 5 by
fullwqjvjkwfq from
terrible
charged me a deluxe sub when I continuously said no thanks so rude
All TurboTax® Offerings Reviews - Page 1375
Date published: 2021-02-21
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Writer45208 from
I mean you guys are awesome
Thank you for letting me do my taxes and not paying someone to do it. By having Turbo Tax I feel I leave no stones un-turned - which is amazing!
Date published: 2021-02-21
Rated 3 out of 5 by
Chan79 from
Web Version not as good as CD
Due to a software compatability issue I needed to rever to TurboTax online rather than the CD I've been doing the past 5 years. I found the web version was not as nice, as it doesn't walk through all the sections like the CD does. I had to go back and manually select a few sections it had skipped over.
Date published: 2021-02-21
Rated 5 out of 5 by
Terrya58 from
Used Turbotax many many years
Have used Turbotax for many many years without any problems
Date published: 2021-02-21
Rated 5 out of 5 by
Psycho5150 from
Turbo tax is amazing
I use turbo tax every year. Wouldn’t use anything else to file my taxes
Date published: 2021-02-21
Rated 5 out of 5 by
MJ Sailobr from
Fast and Easy!
Once again I was able to complete my tax filing in one sitting. Turbo Tax makes it so easy, and double checks everything.
Date published: 2021-02-21
Rated 4 out of 5 by
Professor Mike from
It is easy until it isn't
I got stuck in a loop where Turbo Tax kept asking me the same questions and looping me back five or so questions and doing it again and again. Turbo Tax help was not helpful with any suggestions. ALSO, the SSA said my 2019 AGI did not match their records. In fact we submitted the proper 2019 AGI. The discrepancy is not TurboTaxes fault, but when refiling, Turbo Tax did not tell me that the dates the IRS would take the money would change from whet I first submitted. So now the IRS and possibly the two states I file with think I want to submit on April 15 instead of the February date I first supplied. Now I will be charged interest for the money I owe based on my tax returns. So, because the dates changed and Turbo Tax had promised to walk me through the process of ammending an already proper return, but failed to warn me about the pay date defaulting to April, I am giving four stars only.
Date published: 2021-02-21
Rated 5 out of 5 by
Tiffm37 from
Love turbo tax!
TurboTax made doing taxes stress free. Experience was helpful and informative!
Date published: 2021-02-21
Rated 5 out of 5 by
Ole Coot from
Quick Response
Asking questions and getting quick responses was very assuring.
Date published: 2021-02-21
Rated 5 out of 5 by
Dan Can You from
Turbo Tax was great
Very easy to use I recommend Turbo Tax to everyone I know.
Date published: 2021-02-21
Rated 1 out of 5 by
fullwqjvjkwfq from
terrible
charged me a deluxe sub when I continuously said no thanks so rude
All TurboTax® Offerings Reviews - Page 1375
Date published: 2021-02-21