TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Mostly satisfied I have been using TurboTax for over 15 years and this is the first year I experienced a problem due to incomplete data in the software for the 2022 tax year, This resulted in my return being rejected by IRS. Trying to get access to customer support is not very straight forward and took an inordinate amount of time. However, once I got a customer service rep it all moved forward nicely and I was able to resubmit my original rejected return today.
Date published: 2023-01-27
Rated 5 out of 5 by from 8th Year Filing with TurboTax I wouldn't trust anyone else to do my tax returns. Simple and effective. Also, very user friendly!
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is great My experience was great and easy I would recommend to my friends
Date published: 2023-01-27
Rated 1 out of 5 by from not happy Hidden charges for having payment deducted from return. This makes no sense. I am already paying a fee for using the service. The extra charge is a slap in the face.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax is so great this will be my 4th year filimg my returns and have not had a problem since
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax Software has really outdone itself everything is finally really starting to worked out for me since 2008 economy melt down.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo roc da nation Fast easy secure cool service with all the right tools leaving you feeling confident
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is the best! Amazing simple to do myself n I'm self employed and hv w2s..ty tt
Date published: 2023-01-27
Rated 2 out of 5 by from RAPID REFUND IS RUBBISH THEY DENYED US FOR NO REASON AFTER ACCEPTING US LAST YEAR IT MAKES ME SO MAD WHEN COMPANIES SAY NO WITHOUT ANY REASON
Date published: 2023-01-27
Rated 5 out of 5 by from Glad I came back I haven’t used TurboTax for years but I’m glad I did this year. QuickBooks made using TurboTax a breeze.
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 1358
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Mostly satisfied I have been using TurboTax for over 15 years and this is the first year I experienced a problem due to incomplete data in the software for the 2022 tax year, This resulted in my return being rejected by IRS. Trying to get access to customer support is not very straight forward and took an inordinate amount of time. However, once I got a customer service rep it all moved forward nicely and I was able to resubmit my original rejected return today.
Date published: 2023-01-27
Rated 5 out of 5 by from 8th Year Filing with TurboTax I wouldn't trust anyone else to do my tax returns. Simple and effective. Also, very user friendly!
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is great My experience was great and easy I would recommend to my friends
Date published: 2023-01-27
Rated 1 out of 5 by from not happy Hidden charges for having payment deducted from return. This makes no sense. I am already paying a fee for using the service. The extra charge is a slap in the face.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax is so great this will be my 4th year filimg my returns and have not had a problem since
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax Software has really outdone itself everything is finally really starting to worked out for me since 2008 economy melt down.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo roc da nation Fast easy secure cool service with all the right tools leaving you feeling confident
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is the best! Amazing simple to do myself n I'm self employed and hv w2s..ty tt
Date published: 2023-01-27
Rated 2 out of 5 by from RAPID REFUND IS RUBBISH THEY DENYED US FOR NO REASON AFTER ACCEPTING US LAST YEAR IT MAKES ME SO MAD WHEN COMPANIES SAY NO WITHOUT ANY REASON
Date published: 2023-01-27
Rated 5 out of 5 by from Glad I came back I haven’t used TurboTax for years but I’m glad I did this year. QuickBooks made using TurboTax a breeze.
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 1358