TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from iI expected help and have not gotten it I expected a 40 charge and it went to 125 and then 180. I do not anything but the programs. I read the notes but no one spoke to me
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo Tax was awesome for the first 30 years I use TT is forcing people to use the slow interview method. TT used to have links to entries explaining them...I don't see that this year
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax 7 years in a row and still love it Turbotax is still the easiest tax prep software to use.
Date published: 2021-02-24
Rated 5 out of 5 by from By far the easiest tax return system I've used it for numerous years and I won't go anywhere else. TurboTax is easy and I can do it on my own with confidence
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax 2018 is Awesome Possum!! I paid for the program and was immediatly gratified with the ease of the plug and play program!! I missed my 2016 taxes but was able to purchase this program to handle 2018. Price never been a concern for me!! The ease of the product made it worth while!! Thanks TurboTax!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is easy! First time I have filed taxes, Turbotax made it quick & easy!
Date published: 2021-02-24
Rated 4 out of 5 by from Still a few rough edges after all these years This is either the 8th or 9th time I've used this program, and it continues to make progress simplifying the tax preparation nightmare. Nonetheless, there are still a few rough edges; if you accidentally delete a form or schedule, there's no way to undelete it. Then for some reason the program let me get to the very last step without paying for one of two state returns; I got a cryptic error message. After some querying of their digital assistant, I learned that I couldn't simply pay for it; I had to delete the whole state return and start it over. I'd already downloaded and reviewed the unpaid for return, so if I was a cheat, all I had to do was print it and file that state return on paper and avoid the Turbotax fee. C'mon!
Date published: 2021-02-24
Rated 4 out of 5 by from Love Turbo tax - but fewer ads please! I LOVE Turbo Tax, but this year it pushed the "let us upload data from institutions" so hard that I became convinced it was the only alternative and I would have to give up Turbo Tax. Ask once, okay? And don't make me select CHANGE METHOD to do it the same way (entering my own data) I've done it for years.
Date published: 2021-02-24
Rated 5 out of 5 by from So easy and convenient. I really appreciated this website it was much easier to use than other tax websites. Highly recommend
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is awesome Love its awesome I will use TurboTax every year!!!!?
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1316
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from iI expected help and have not gotten it I expected a 40 charge and it went to 125 and then 180. I do not anything but the programs. I read the notes but no one spoke to me
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo Tax was awesome for the first 30 years I use TT is forcing people to use the slow interview method. TT used to have links to entries explaining them...I don't see that this year
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax 7 years in a row and still love it Turbotax is still the easiest tax prep software to use.
Date published: 2021-02-24
Rated 5 out of 5 by from By far the easiest tax return system I've used it for numerous years and I won't go anywhere else. TurboTax is easy and I can do it on my own with confidence
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax 2018 is Awesome Possum!! I paid for the program and was immediatly gratified with the ease of the plug and play program!! I missed my 2016 taxes but was able to purchase this program to handle 2018. Price never been a concern for me!! The ease of the product made it worth while!! Thanks TurboTax!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is easy! First time I have filed taxes, Turbotax made it quick & easy!
Date published: 2021-02-24
Rated 4 out of 5 by from Still a few rough edges after all these years This is either the 8th or 9th time I've used this program, and it continues to make progress simplifying the tax preparation nightmare. Nonetheless, there are still a few rough edges; if you accidentally delete a form or schedule, there's no way to undelete it. Then for some reason the program let me get to the very last step without paying for one of two state returns; I got a cryptic error message. After some querying of their digital assistant, I learned that I couldn't simply pay for it; I had to delete the whole state return and start it over. I'd already downloaded and reviewed the unpaid for return, so if I was a cheat, all I had to do was print it and file that state return on paper and avoid the Turbotax fee. C'mon!
Date published: 2021-02-24
Rated 4 out of 5 by from Love Turbo tax - but fewer ads please! I LOVE Turbo Tax, but this year it pushed the "let us upload data from institutions" so hard that I became convinced it was the only alternative and I would have to give up Turbo Tax. Ask once, okay? And don't make me select CHANGE METHOD to do it the same way (entering my own data) I've done it for years.
Date published: 2021-02-24
Rated 5 out of 5 by from So easy and convenient. I really appreciated this website it was much easier to use than other tax websites. Highly recommend
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is awesome Love its awesome I will use TurboTax every year!!!!?
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1316