TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by
AmyHatesYou from
All the new updates are awful
I've used TurboTaxes for the better part of my life and this is the first time I've ever had this much trouble. All the updates are awful. It's not user friendly at all and there's no way to go back and edit once you click continue. I had to restart four times. Absolute nightmare.
Date published: 2023-01-24
Rated 5 out of 5 by
Desz5 from
AMAZING TAX SOFTWARE
The software is easy and straight to the point. I love it!
Date published: 2023-01-24
Rated 5 out of 5 by
JC NICE from
Turbo Tax is amazing!!!
Great service with helping file your taxes and making sure you get every penny!!!
Date published: 2023-01-24
Rated 5 out of 5 by
Kicky7519 from
Great service
Very easy wasn't sure that I was going to be able to do it myself
Date published: 2023-01-24
Rated 5 out of 5 by
CBEAmin from
Super easy
I love how simple it is to file my taxes. Very user friendly!
Date published: 2023-01-24
Rated 3 out of 5 by
Not into cartoons from
Too many cartoons & dumbed down for lesser edu ppl
I have liked Turbo Tax in the past but it is getting to dumbed down. I don't like cartoons with my taxes. Perhaps a version for the under 30 and then the over 30 would be better.
Date published: 2023-01-24
Rated 5 out of 5 by
blubonnetboymom from
Still Easy after many years
Been using turbotax since I first got a job in 2005. I started with it then because it was free, and now it's so easy to have everything from the previous years saved, the little extra it costs is worth the time and effort saved.
Date published: 2023-01-24
Rated 5 out of 5 by
Chanman0099 from
Awesome experience, very easy to use and very fast
Easy to upload w2 forms and everything is done and explained as you go.
Date published: 2023-01-24
Rated 4 out of 5 by
jlgjlg from
Very helpful over the years
They helped me now for several years, changing jobs, moving from another state, lots of changes and taxes are done well and straight forward and simple.
Date published: 2023-01-24
Rated 5 out of 5 by
Neon Reign from
Love TurboTax!
Love TurboTax! Fast, efficient, and easy! I would recommend to any and everyone.
All TurboTax® Offerings Reviews - Page 1312
Date published: 2023-01-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
AmyHatesYou from
All the new updates are awful
I've used TurboTaxes for the better part of my life and this is the first time I've ever had this much trouble. All the updates are awful. It's not user friendly at all and there's no way to go back and edit once you click continue. I had to restart four times. Absolute nightmare.
Date published: 2023-01-24
Rated 5 out of 5 by
Desz5 from
AMAZING TAX SOFTWARE
The software is easy and straight to the point. I love it!
Date published: 2023-01-24
Rated 5 out of 5 by
JC NICE from
Turbo Tax is amazing!!!
Great service with helping file your taxes and making sure you get every penny!!!
Date published: 2023-01-24
Rated 5 out of 5 by
Kicky7519 from
Great service
Very easy wasn't sure that I was going to be able to do it myself
Date published: 2023-01-24
Rated 5 out of 5 by
CBEAmin from
Super easy
I love how simple it is to file my taxes. Very user friendly!
Date published: 2023-01-24
Rated 3 out of 5 by
Not into cartoons from
Too many cartoons & dumbed down for lesser edu ppl
I have liked Turbo Tax in the past but it is getting to dumbed down. I don't like cartoons with my taxes. Perhaps a version for the under 30 and then the over 30 would be better.
Date published: 2023-01-24
Rated 5 out of 5 by
blubonnetboymom from
Still Easy after many years
Been using turbotax since I first got a job in 2005. I started with it then because it was free, and now it's so easy to have everything from the previous years saved, the little extra it costs is worth the time and effort saved.
Date published: 2023-01-24
Rated 5 out of 5 by
Chanman0099 from
Awesome experience, very easy to use and very fast
Easy to upload w2 forms and everything is done and explained as you go.
Date published: 2023-01-24
Rated 4 out of 5 by
jlgjlg from
Very helpful over the years
They helped me now for several years, changing jobs, moving from another state, lots of changes and taxes are done well and straight forward and simple.
Date published: 2023-01-24
Rated 5 out of 5 by
Neon Reign from
Love TurboTax!
Love TurboTax! Fast, efficient, and easy! I would recommend to any and everyone.
All TurboTax® Offerings Reviews - Page 1312
Date published: 2023-01-24