TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from It's not "perfect", but it works great! They have some issues with automatic transfer of data, especially when you transfer a large amount of stocks/investing information, but the customer support is super helpful and is a big reason I've been using them for the past 7 years, and will continue to use them in the future.
Date published: 2021-02-23
Rated 5 out of 5 by from It's really easy I did this on my own. since this was my first time filing, I had no clue how to do it.It was fast and simple.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo TAX step by step is GREAT. I love that Turbo Tax gives you many opportunities to review what you've already put in. There is the double check at the end.
Date published: 2021-02-23
Rated 5 out of 5 by from I like Turbotax My appointment with turbotax has been easy, convenient, and reliable. I really recommend it be a way for filing taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from Great Experience I had a quick question for a TurboTax Live expert and they research and got back to me right away. It was very helpful and convenient!
Date published: 2021-02-23
Rated 5 out of 5 by from Super easy to use. Super easy to use. Provides step by step instructions.
Date published: 2021-02-23
Rated 4 out of 5 by from It works pretty well but can be sluggish I think it could be better, but it is still the best available. I think the foreign tax credit area is difficult to navigate sometimes. For someone like me who is a tax professional, I don't want to go through the step-by-step for all that crap that I know does not apply to me. Should be a better way to select.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is easy and awesome Turbo tax is easy to use, will definitely recommend to my friends.
Date published: 2021-02-23
Rated 4 out of 5 by from Review-Turbo Tax Suggestions: Larger font on instructions and forms. Also, disappointing that preparer cannot view 1040 and schedule forms as data is entered and completed for interest, dividends, capital gains, IRA and soc. security. Helpful in comparing to prior year amounts and sources..
Date published: 2021-02-23
Rated 5 out of 5 by from The best help I have ever recieved from turbo tax! Melissa from Turbo Tax Live was a huge help!! i always have trouble getting someone to help me. Melissa walked me through the steps in getting my taxes. She was super helpful and super patient. I hope that everyone comes in contact with someone as helpful as her.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1290
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from It's not "perfect", but it works great! They have some issues with automatic transfer of data, especially when you transfer a large amount of stocks/investing information, but the customer support is super helpful and is a big reason I've been using them for the past 7 years, and will continue to use them in the future.
Date published: 2021-02-23
Rated 5 out of 5 by from It's really easy I did this on my own. since this was my first time filing, I had no clue how to do it.It was fast and simple.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo TAX step by step is GREAT. I love that Turbo Tax gives you many opportunities to review what you've already put in. There is the double check at the end.
Date published: 2021-02-23
Rated 5 out of 5 by from I like Turbotax My appointment with turbotax has been easy, convenient, and reliable. I really recommend it be a way for filing taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from Great Experience I had a quick question for a TurboTax Live expert and they research and got back to me right away. It was very helpful and convenient!
Date published: 2021-02-23
Rated 5 out of 5 by from Super easy to use. Super easy to use. Provides step by step instructions.
Date published: 2021-02-23
Rated 4 out of 5 by from It works pretty well but can be sluggish I think it could be better, but it is still the best available. I think the foreign tax credit area is difficult to navigate sometimes. For someone like me who is a tax professional, I don't want to go through the step-by-step for all that crap that I know does not apply to me. Should be a better way to select.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is easy and awesome Turbo tax is easy to use, will definitely recommend to my friends.
Date published: 2021-02-23
Rated 4 out of 5 by from Review-Turbo Tax Suggestions: Larger font on instructions and forms. Also, disappointing that preparer cannot view 1040 and schedule forms as data is entered and completed for interest, dividends, capital gains, IRA and soc. security. Helpful in comparing to prior year amounts and sources..
Date published: 2021-02-23
Rated 5 out of 5 by from The best help I have ever recieved from turbo tax! Melissa from Turbo Tax Live was a huge help!! i always have trouble getting someone to help me. Melissa walked me through the steps in getting my taxes. She was super helpful and super patient. I hope that everyone comes in contact with someone as helpful as her.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1290