TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Love Turbo Tax! Been using it for years! Big Fan of Turbo Tax! Will use again next year!
Date published: 2021-02-21
Rated 5 out of 5 by from Very thorough It was good, but wish they would take away state income tax questions for states that do not have it, such as TN. It should ask "do you have a state income tax" & not keep insisting the customer go back to it.
Date published: 2021-02-21
Rated 4 out of 5 by from Reliable For the most part, I was happy with your product and have been for the last 7 years. This year, for whatever reason, I had difficulty getting the information into your system when it came to interest and dividend income. Couldn't seem to get passed it. When I reached out for help and did a chat, she wasn't able to help me. The rep tried to work on my computer remotely and that didn't work. After 20 minutes of getting nowhere, I shut down and waited a couple of days. Once I signed back in, the information was already entered, which I had hoped would be the case since I downloaded the document. Other than that, I had a pretty good experience, considering I know little about filing or tax laws.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax I was very scared to do my taxes by myself but it was easy. It is all step by step and simple all you need is your W2.
Date published: 2021-02-21
Rated 5 out of 5 by from Great Product! Thank you for the great product. I think I have been using TurboTax for eight years and will continue.
Date published: 2021-02-21
Rated 5 out of 5 by from easy to use and fast turbo is easy to use and fast. I have used turbo tax for many years now.
Date published: 2021-02-21
Rated 5 out of 5 by from User Friendly This is simple with great prompts and information to explain things as you go through.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is the B E S T A+++++++++ For the past 5 years I've been filing with Turbo Tax they have explained every detail I have had a question about. I will use it forever!
Date published: 2021-02-21
Rated 5 out of 5 by from Saves time and always get the best return I stopped getting bills from the IRS for mistakes I made. Not since I started using TT.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Works Well The filing of the federal and state tax returns was easy, seamless and painless. The software provided guidance at every step.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1176
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love Turbo Tax! Been using it for years! Big Fan of Turbo Tax! Will use again next year!
Date published: 2021-02-21
Rated 5 out of 5 by from Very thorough It was good, but wish they would take away state income tax questions for states that do not have it, such as TN. It should ask "do you have a state income tax" & not keep insisting the customer go back to it.
Date published: 2021-02-21
Rated 4 out of 5 by from Reliable For the most part, I was happy with your product and have been for the last 7 years. This year, for whatever reason, I had difficulty getting the information into your system when it came to interest and dividend income. Couldn't seem to get passed it. When I reached out for help and did a chat, she wasn't able to help me. The rep tried to work on my computer remotely and that didn't work. After 20 minutes of getting nowhere, I shut down and waited a couple of days. Once I signed back in, the information was already entered, which I had hoped would be the case since I downloaded the document. Other than that, I had a pretty good experience, considering I know little about filing or tax laws.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax I was very scared to do my taxes by myself but it was easy. It is all step by step and simple all you need is your W2.
Date published: 2021-02-21
Rated 5 out of 5 by from Great Product! Thank you for the great product. I think I have been using TurboTax for eight years and will continue.
Date published: 2021-02-21
Rated 5 out of 5 by from easy to use and fast turbo is easy to use and fast. I have used turbo tax for many years now.
Date published: 2021-02-21
Rated 5 out of 5 by from User Friendly This is simple with great prompts and information to explain things as you go through.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is the B E S T A+++++++++ For the past 5 years I've been filing with Turbo Tax they have explained every detail I have had a question about. I will use it forever!
Date published: 2021-02-21
Rated 5 out of 5 by from Saves time and always get the best return I stopped getting bills from the IRS for mistakes I made. Not since I started using TT.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Works Well The filing of the federal and state tax returns was easy, seamless and painless. The software provided guidance at every step.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1176