TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax saved me so much grief! I was completely confused about filing online with IRS. Turbo Tax was a breeze and very clearly answered all my questions. Highly recommend!
Date published: 2021-03-02
Rated 3 out of 5 by from Turbo Tax is okay Turbo tax is okay to use but I feel it is too expensive.
Date published: 2021-03-02
Rated 5 out of 5 by from really easy to use!!! step by step help, even has pictures if you need extra help. fast and simple!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is fantastic! What made Turbo Tax such a fantastic experience was the assistant I received from Sean. I'm not great with taxes, but he was a perfect teacher: knowledgeable, intelligent, easy to talk with, and very patient. What a gem!
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use with good support infrastructure Simple step-by-step guided tax filing. We experienced a little hiccup with the payment but the online team helped us resolve the problem.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome! Super easy Fast and easy to file with Turbo Tax Walk you through and explain every step.
Date published: 2021-03-02
Rated 3 out of 5 by from hidden fees It was very clear and concise but those hidden fees they throw in that you are not told about until the end are very frustrating. I paing and extra $120 for a "deluxe" version that reduced my owed my amount for less than $20, so that sucks. The live experts made it very simple though, I love that feature.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome! First time user and only took me about an hour to file. Intuitive process. Would recommend.
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax TurboTax real good thank you for helping me file my taxes
Date published: 2021-03-02
Rated 2 out of 5 by from These extra charges are insane I've filed with TurboTax for years now and this is the first year I've had 1/3 of my return taken out as fees for filing. I was practically strong armed to upgrade or else I couldn't file. That's not right in my opinion.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1158
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax saved me so much grief! I was completely confused about filing online with IRS. Turbo Tax was a breeze and very clearly answered all my questions. Highly recommend!
Date published: 2021-03-02
Rated 3 out of 5 by from Turbo Tax is okay Turbo tax is okay to use but I feel it is too expensive.
Date published: 2021-03-02
Rated 5 out of 5 by from really easy to use!!! step by step help, even has pictures if you need extra help. fast and simple!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is fantastic! What made Turbo Tax such a fantastic experience was the assistant I received from Sean. I'm not great with taxes, but he was a perfect teacher: knowledgeable, intelligent, easy to talk with, and very patient. What a gem!
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use with good support infrastructure Simple step-by-step guided tax filing. We experienced a little hiccup with the payment but the online team helped us resolve the problem.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome! Super easy Fast and easy to file with Turbo Tax Walk you through and explain every step.
Date published: 2021-03-02
Rated 3 out of 5 by from hidden fees It was very clear and concise but those hidden fees they throw in that you are not told about until the end are very frustrating. I paing and extra $120 for a "deluxe" version that reduced my owed my amount for less than $20, so that sucks. The live experts made it very simple though, I love that feature.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome! First time user and only took me about an hour to file. Intuitive process. Would recommend.
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax TurboTax real good thank you for helping me file my taxes
Date published: 2021-03-02
Rated 2 out of 5 by from These extra charges are insane I've filed with TurboTax for years now and this is the first year I've had 1/3 of my return taken out as fees for filing. I was practically strong armed to upgrade or else I couldn't file. That's not right in my opinion.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1158