TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax Income Tax preparation & filing made easy I have been using TurboTax to help me prepare & file my income taxes since 1984 when it was first released. It has improved every year and has included all the changes made by the IRS. It has really become very user friendly,
Date published: 2023-01-27
Rated 5 out of 5 by from Filing Taxes Made Easy I've used Turbo Tax to file my taxes for three years and it was very easy to do. The support staff are helpful and friendly. I recommend TurboTax to anyone.
Date published: 2023-01-27
Rated 4 out of 5 by from Amazing The lady was very helpful over the phone very polite
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax is Awesome Easy to use and understand. was able to easily get answer for questions.
Date published: 2023-01-27
Rated 4 out of 5 by from love turbotax I love being able to do my taxes online. I don't like the price though i feel it keeps going up every year. i wish it was cheaper!!
Date published: 2023-01-27
Rated 2 out of 5 by from Meh While it is relatively straightforward, there are some points where the information doesn't download or enter correctly. Also, if you're in the National Guard, you apparently aren't "military" enough to qualify for free tax returns even when just using their basic program. It was good while this lasted but I'll most likely use a different tax filing service next year.
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax save me alot of time Caroline was amazing and very helpful. She walked me through every step.
Date published: 2023-01-27
Rated 5 out of 5 by from Super Simple Turbo Tax literally walks you, step-by-step, through your taxes, and gives you recommendations on what is best for your specific tax situation!
Date published: 2023-01-27
Rated 5 out of 5 by from Stress free!! TurboTax is just simply the most reliable and stress free way to file. My husband and I have filed with turbo tax since 2008, the first time being in Iraq during our first tour of duty. Talk about convenience! We will always file with turbo tax! Thank you for all the years of reliable and efficient service!
Date published: 2023-01-27
Rated 5 out of 5 by from So Fast and So Easy I found this platform east to navigate. I like how every topic had a hyper link where I can ask questions and get answers and examples
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 1104
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Income Tax preparation & filing made easy I have been using TurboTax to help me prepare & file my income taxes since 1984 when it was first released. It has improved every year and has included all the changes made by the IRS. It has really become very user friendly,
Date published: 2023-01-27
Rated 5 out of 5 by from Filing Taxes Made Easy I've used Turbo Tax to file my taxes for three years and it was very easy to do. The support staff are helpful and friendly. I recommend TurboTax to anyone.
Date published: 2023-01-27
Rated 4 out of 5 by from Amazing The lady was very helpful over the phone very polite
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax is Awesome Easy to use and understand. was able to easily get answer for questions.
Date published: 2023-01-27
Rated 4 out of 5 by from love turbotax I love being able to do my taxes online. I don't like the price though i feel it keeps going up every year. i wish it was cheaper!!
Date published: 2023-01-27
Rated 2 out of 5 by from Meh While it is relatively straightforward, there are some points where the information doesn't download or enter correctly. Also, if you're in the National Guard, you apparently aren't "military" enough to qualify for free tax returns even when just using their basic program. It was good while this lasted but I'll most likely use a different tax filing service next year.
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax save me alot of time Caroline was amazing and very helpful. She walked me through every step.
Date published: 2023-01-27
Rated 5 out of 5 by from Super Simple Turbo Tax literally walks you, step-by-step, through your taxes, and gives you recommendations on what is best for your specific tax situation!
Date published: 2023-01-27
Rated 5 out of 5 by from Stress free!! TurboTax is just simply the most reliable and stress free way to file. My husband and I have filed with turbo tax since 2008, the first time being in Iraq during our first tour of duty. Talk about convenience! We will always file with turbo tax! Thank you for all the years of reliable and efficient service!
Date published: 2023-01-27
Rated 5 out of 5 by from So Fast and So Easy I found this platform east to navigate. I like how every topic had a hyper link where I can ask questions and get answers and examples
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 1104