TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Quick Fast & Easy! I’ve always had a great experience with Turbo Tax. It’s very informative while using different widgets to help you understand what you are doing, it includes tax experts and quick help options! I’d highly recommend if you don’t want to physically go with anyone.
Date published: 2023-01-24
Rated 5 out of 5 by from Easy filing with Turbo Tax Great and pretty easy experience. Even when experiencing issues, the chat assistance was awesome.
Date published: 2023-01-24
Rated 4 out of 5 by from Has a glitch always took my 1099-R info over to my state return--didn't this time--had to enter 1099-R manually
Date published: 2023-01-24
Rated 5 out of 5 by from very easy Didn't have any issues with entering information and used the option for a phone call to help finalize my return
Date published: 2023-01-24
Rated 2 out of 5 by from Great but love the hidden fees I selected that I had withdrawn a retirement account while filling out the information. At no time did Turbo Tax say “hey wait we need to upgrade because of x, y,z.” It waited till I was about to finalize say “you must upgrade and now pay 140 to file your returns.” I didn’t know that adding a 1099-R would change that, it’s my first time doing that. So my already limited refund basically had almost a 1/3 taken from it right at the end. I’ve used TurboTax for several years and didn’t have issue until this. If I was told in the beginning it wouldn’t be an issue or even after I checked the box. It was because I went through the entire process and then it popped up right at the end.
Date published: 2023-01-24
Rated 5 out of 5 by from Super easy and helpful I always get nervous that I'm going to mess up my taxes but turbo tax makes it super easy.
Date published: 2023-01-24
Rated 5 out of 5 by from TURBO TAX EASY TO USE THIS YEAR OVER PRIOR YEARS. EXCELLENT PROGRAM
Date published: 2023-01-24
Rated 5 out of 5 by from Amazing and Easy to Use The directions were very clear, and the questions were easy to understand, and specific
Date published: 2023-01-24
Rated 5 out of 5 by from turbo tax rocks awesome and easy..... loved it i would recommend to everyone
Date published: 2023-01-24
Rated 4 out of 5 by from TurboTaxIsAwesome Turbo Tax Is The Way To Go When Filing Your Taxes!!
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 1099
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick Fast & Easy! I’ve always had a great experience with Turbo Tax. It’s very informative while using different widgets to help you understand what you are doing, it includes tax experts and quick help options! I’d highly recommend if you don’t want to physically go with anyone.
Date published: 2023-01-24
Rated 5 out of 5 by from Easy filing with Turbo Tax Great and pretty easy experience. Even when experiencing issues, the chat assistance was awesome.
Date published: 2023-01-24
Rated 4 out of 5 by from Has a glitch always took my 1099-R info over to my state return--didn't this time--had to enter 1099-R manually
Date published: 2023-01-24
Rated 5 out of 5 by from very easy Didn't have any issues with entering information and used the option for a phone call to help finalize my return
Date published: 2023-01-24
Rated 2 out of 5 by from Great but love the hidden fees I selected that I had withdrawn a retirement account while filling out the information. At no time did Turbo Tax say “hey wait we need to upgrade because of x, y,z.” It waited till I was about to finalize say “you must upgrade and now pay 140 to file your returns.” I didn’t know that adding a 1099-R would change that, it’s my first time doing that. So my already limited refund basically had almost a 1/3 taken from it right at the end. I’ve used TurboTax for several years and didn’t have issue until this. If I was told in the beginning it wouldn’t be an issue or even after I checked the box. It was because I went through the entire process and then it popped up right at the end.
Date published: 2023-01-24
Rated 5 out of 5 by from Super easy and helpful I always get nervous that I'm going to mess up my taxes but turbo tax makes it super easy.
Date published: 2023-01-24
Rated 5 out of 5 by from TURBO TAX EASY TO USE THIS YEAR OVER PRIOR YEARS. EXCELLENT PROGRAM
Date published: 2023-01-24
Rated 5 out of 5 by from Amazing and Easy to Use The directions were very clear, and the questions were easy to understand, and specific
Date published: 2023-01-24
Rated 5 out of 5 by from turbo tax rocks awesome and easy..... loved it i would recommend to everyone
Date published: 2023-01-24
Rated 4 out of 5 by from TurboTaxIsAwesome Turbo Tax Is The Way To Go When Filing Your Taxes!!
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 1099