TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Dq4298 from
Quick Fast & Easy!
I’ve always had a great experience with Turbo Tax. It’s very informative while using different widgets to help you understand what you are doing, it includes tax experts and quick help options! I’d highly recommend if you don’t want to physically go with anyone.
Date published: 2023-01-24
Rated 5 out of 5 by
ToeKnee1072 from
Easy filing with Turbo Tax
Great and pretty easy experience. Even when experiencing issues, the chat assistance was awesome.
Date published: 2023-01-24
Rated 4 out of 5 by
weedbe from
Has a glitch
always took my 1099-R info over to my state return--didn't this time--had to enter 1099-R manually
Date published: 2023-01-24
Rated 5 out of 5 by
GJGTDG from
very easy
Didn't have any issues with entering information and used the option for a phone call to help finalize my return
Date published: 2023-01-24
Rated 2 out of 5 by
Overtaxed Underpaid from
Great but love the hidden fees
I selected that I had withdrawn a retirement account while filling out the information. At no time did Turbo Tax say “hey wait we need to upgrade because of x, y,z.” It waited till I was about to finalize say “you must upgrade and now pay 140 to file your returns.” I didn’t know that adding a 1099-R would change that, it’s my first time doing that. So my already limited refund basically had almost a 1/3 taken from it right at the end. I’ve used TurboTax for several years and didn’t have issue until this. If I was told in the beginning it wouldn’t be an issue or even after I checked the box. It was because I went through the entire process and then it popped up right at the end.
Date published: 2023-01-24
Rated 5 out of 5 by
Shelly012003 from
Super easy and helpful
I always get nervous that I'm going to mess up my taxes but turbo tax makes it super easy.
Date published: 2023-01-24
Rated 5 out of 5 by
ALGOLF511 from
TURBO TAX
EASY TO USE THIS YEAR OVER PRIOR YEARS. EXCELLENT PROGRAM
Date published: 2023-01-24
Rated 5 out of 5 by
Kn619 from
Amazing and Easy to Use
The directions were very clear, and the questions were easy to understand, and specific
Date published: 2023-01-24
Rated 5 out of 5 by
apaulin901 from
turbo tax rocks
awesome and easy..... loved it i would recommend to everyone
Date published: 2023-01-24
Rated 4 out of 5 by
rlb95 from
TurboTaxIsAwesome
Turbo Tax Is The Way To Go When Filing Your Taxes!!
All TurboTax® Offerings Reviews - Page 1099
Date published: 2023-01-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Dq4298 from
Quick Fast & Easy!
I’ve always had a great experience with Turbo Tax. It’s very informative while using different widgets to help you understand what you are doing, it includes tax experts and quick help options! I’d highly recommend if you don’t want to physically go with anyone.
Date published: 2023-01-24
Rated 5 out of 5 by
ToeKnee1072 from
Easy filing with Turbo Tax
Great and pretty easy experience. Even when experiencing issues, the chat assistance was awesome.
Date published: 2023-01-24
Rated 4 out of 5 by
weedbe from
Has a glitch
always took my 1099-R info over to my state return--didn't this time--had to enter 1099-R manually
Date published: 2023-01-24
Rated 5 out of 5 by
GJGTDG from
very easy
Didn't have any issues with entering information and used the option for a phone call to help finalize my return
Date published: 2023-01-24
Rated 2 out of 5 by
Overtaxed Underpaid from
Great but love the hidden fees
I selected that I had withdrawn a retirement account while filling out the information. At no time did Turbo Tax say “hey wait we need to upgrade because of x, y,z.” It waited till I was about to finalize say “you must upgrade and now pay 140 to file your returns.” I didn’t know that adding a 1099-R would change that, it’s my first time doing that. So my already limited refund basically had almost a 1/3 taken from it right at the end. I’ve used TurboTax for several years and didn’t have issue until this. If I was told in the beginning it wouldn’t be an issue or even after I checked the box. It was because I went through the entire process and then it popped up right at the end.
Date published: 2023-01-24
Rated 5 out of 5 by
Shelly012003 from
Super easy and helpful
I always get nervous that I'm going to mess up my taxes but turbo tax makes it super easy.
Date published: 2023-01-24
Rated 5 out of 5 by
ALGOLF511 from
TURBO TAX
EASY TO USE THIS YEAR OVER PRIOR YEARS. EXCELLENT PROGRAM
Date published: 2023-01-24
Rated 5 out of 5 by
Kn619 from
Amazing and Easy to Use
The directions were very clear, and the questions were easy to understand, and specific
Date published: 2023-01-24
Rated 5 out of 5 by
apaulin901 from
turbo tax rocks
awesome and easy..... loved it i would recommend to everyone
Date published: 2023-01-24
Rated 4 out of 5 by
rlb95 from
TurboTaxIsAwesome
Turbo Tax Is The Way To Go When Filing Your Taxes!!
All TurboTax® Offerings Reviews - Page 1099
Date published: 2023-01-24