TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is so easy to use and took me about 30min It is a great tool to file taxes, the guide is awesome in all aspects. Very easy to se and quick.
Date published: 2021-03-01
Rated 4 out of 5 by from Over price but they are all that way. Super easy to file but just not so happy with how it expense the product has gotten over the the years. It's easy pill to swallow when you receive money back vs. having pay taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from EXCELLENT! Easy to use software, with live online help when needed
Date published: 2021-03-01
Rated 1 out of 5 by from No E-file capability It did not let me e-file, costing me extra money. This minimum character rule for submitting a review is also an inconvenience.
Date published: 2021-03-01
Rated 5 out of 5 by from I am proud to be able to do my own taxes this way. As long as you have a little time and all the documents, Turbo tax is a great service for filing your tax returns. I know next time I'll be better able to do so quickly and easily.
Date published: 2021-03-01
Rated 5 out of 5 by from great service i rejected me first but i think i figured it out! im ok now
Date published: 2021-03-01
Rated 3 out of 5 by from SOMEWHAT OK HAD TO DO IT 3 TIMES, FIRST TIME I HAD TO PAY, 3RD TIME WENT THROUGH FREE.
Date published: 2021-03-01
Rated 2 out of 5 by from Turbo tax my refund was super small and they charged 80 dollars just to file with the minimum package, charged 40 for the package and another 40 to take the first 40 from the refund makes no sense. also the process now is really long and complicated.
Date published: 2021-03-01
Rated 2 out of 5 by from Very helpful, with weird bugs I'm a longtime TurboTax user who's generally satisfied with the product, but this year seemed like it had more little issues than usual. The biggest one was that I couldn't get TurboTax's version of form 8606 to reflect the information I'd entered, so I ended up filing by mail so that I could replace TurboTax's form with a correct one.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Tax Preparation Software I have used Turbo Tax for 20+ years and have found it easy to use and extremely accurate. I have never had a problem with filing or with IRS not accepting our return. Thanks for yer great job year after year to the folks at Intuit.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1082
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is so easy to use and took me about 30min It is a great tool to file taxes, the guide is awesome in all aspects. Very easy to se and quick.
Date published: 2021-03-01
Rated 4 out of 5 by from Over price but they are all that way. Super easy to file but just not so happy with how it expense the product has gotten over the the years. It's easy pill to swallow when you receive money back vs. having pay taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from EXCELLENT! Easy to use software, with live online help when needed
Date published: 2021-03-01
Rated 1 out of 5 by from No E-file capability It did not let me e-file, costing me extra money. This minimum character rule for submitting a review is also an inconvenience.
Date published: 2021-03-01
Rated 5 out of 5 by from I am proud to be able to do my own taxes this way. As long as you have a little time and all the documents, Turbo tax is a great service for filing your tax returns. I know next time I'll be better able to do so quickly and easily.
Date published: 2021-03-01
Rated 5 out of 5 by from great service i rejected me first but i think i figured it out! im ok now
Date published: 2021-03-01
Rated 3 out of 5 by from SOMEWHAT OK HAD TO DO IT 3 TIMES, FIRST TIME I HAD TO PAY, 3RD TIME WENT THROUGH FREE.
Date published: 2021-03-01
Rated 2 out of 5 by from Turbo tax my refund was super small and they charged 80 dollars just to file with the minimum package, charged 40 for the package and another 40 to take the first 40 from the refund makes no sense. also the process now is really long and complicated.
Date published: 2021-03-01
Rated 2 out of 5 by from Very helpful, with weird bugs I'm a longtime TurboTax user who's generally satisfied with the product, but this year seemed like it had more little issues than usual. The biggest one was that I couldn't get TurboTax's version of form 8606 to reflect the information I'd entered, so I ended up filing by mail so that I could replace TurboTax's form with a correct one.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Tax Preparation Software I have used Turbo Tax for 20+ years and have found it easy to use and extremely accurate. I have never had a problem with filing or with IRS not accepting our return. Thanks for yer great job year after year to the folks at Intuit.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1082