TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
MADIS24 from
AWESOME!
IT WAS VERY SIMPLE AND EASY. EVERYTHING WAS EXPLAINED IN LANGUAGE I COULD UNDERSTAND
Date published: 2023-01-29
Rated 5 out of 5 by
TXEMADUELDRAGON from
GREAT
GREAT FAST AND EASY......................................................................................................................................................................
Date published: 2023-01-29
Rated 5 out of 5 by
fasttrack1 from
Turbo tax quick and easy
Will use downloadable version next year, don't want to do online tax preparation
Date published: 2023-01-29
Rated 4 out of 5 by
Miked8276 from
Good experience
Everything went well. Will use TurboTax again next year.
Date published: 2023-01-29
Rated 3 out of 5 by
tabookie from
TurboTax is alright
The prices are way too high. I'm probably going to use another service next year.
Date published: 2023-01-29
Rated 3 out of 5 by
Ttttwood from
Good
Good was easy to do... Was fast and easy.. will probably use again
Date published: 2023-01-29
Rated 2 out of 5 by
Thirty Nine Dollars from
I was forced to pay to upgrade and couldnt cancel
The process was easy but I was forced to pay $39 dollars to upgrade and I couldn't cancel it and go back to regular!!!! They say $39 to upgrade your federal but they also charge you $39 to do a basic state return to whether you want it or not, so it's not free any longer. If you let them take it from your return they charge you an extra $39 dollars to process it. So instead of it being just $39 to add on my retirement payments, it ends up being $117.00 in total.
Date published: 2023-01-29
Rated 5 out of 5 by
Jtucker4 from
Made tax filing much easier
This is the first year we've filed our own taxes. I was very nervous but TurboTax made it a very simple easy experience. I will use TurboTax every year from now on.
Date published: 2023-01-29
Rated 5 out of 5 by
Marlettuceb1 from
Great assistance from Maria and Gregory
Love that you can catch different scenarios that I wouldn't have thought would apply.
Date published: 2023-01-29
Rated 5 out of 5 by
logan66584567 from
Literally the best
Made filing so easy even though its my first time.
All TurboTax® Offerings Reviews - Page 1068
Date published: 2023-01-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MADIS24 from
AWESOME!
IT WAS VERY SIMPLE AND EASY. EVERYTHING WAS EXPLAINED IN LANGUAGE I COULD UNDERSTAND
Date published: 2023-01-29
Rated 5 out of 5 by
TXEMADUELDRAGON from
GREAT
GREAT FAST AND EASY......................................................................................................................................................................
Date published: 2023-01-29
Rated 5 out of 5 by
fasttrack1 from
Turbo tax quick and easy
Will use downloadable version next year, don't want to do online tax preparation
Date published: 2023-01-29
Rated 4 out of 5 by
Miked8276 from
Good experience
Everything went well. Will use TurboTax again next year.
Date published: 2023-01-29
Rated 3 out of 5 by
tabookie from
TurboTax is alright
The prices are way too high. I'm probably going to use another service next year.
Date published: 2023-01-29
Rated 3 out of 5 by
Ttttwood from
Good
Good was easy to do... Was fast and easy.. will probably use again
Date published: 2023-01-29
Rated 2 out of 5 by
Thirty Nine Dollars from
I was forced to pay to upgrade and couldnt cancel
The process was easy but I was forced to pay $39 dollars to upgrade and I couldn't cancel it and go back to regular!!!! They say $39 to upgrade your federal but they also charge you $39 to do a basic state return to whether you want it or not, so it's not free any longer. If you let them take it from your return they charge you an extra $39 dollars to process it. So instead of it being just $39 to add on my retirement payments, it ends up being $117.00 in total.
Date published: 2023-01-29
Rated 5 out of 5 by
Jtucker4 from
Made tax filing much easier
This is the first year we've filed our own taxes. I was very nervous but TurboTax made it a very simple easy experience. I will use TurboTax every year from now on.
Date published: 2023-01-29
Rated 5 out of 5 by
Marlettuceb1 from
Great assistance from Maria and Gregory
Love that you can catch different scenarios that I wouldn't have thought would apply.
Date published: 2023-01-29
Rated 5 out of 5 by
logan66584567 from
Literally the best
Made filing so easy even though its my first time.
All TurboTax® Offerings Reviews - Page 1068
Date published: 2023-01-29