TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Makes taxes so much easier Taxtime sucks. But using TurboTax makes the process so much easier and less time-consuming. Been using TT for approx 15 years now. No one else compares!
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to follow step by step directions So easy to follow the steps, and even when you have some missteps.it will bring you back to fix it. My only issue was I accidentally put a dot after a number and it wouldn't allow me to take it out. I ended up having my return kicked back to fix it.
Date published: 2023-04-18
Rated 5 out of 5 by from Thank you Ease of use is nice, support and tips are helpful. Thank you for this software!
Date published: 2023-04-18
Rated 1 out of 5 by from The Live Assistance is a JOKE I wasn't sure which version suited my needs. As it processes, I was sure that I do not need a LIVE version. However, during the course of my filing, Turbo Help said for me to elect 475 f as a Day Trader. That's all the info I received and so I wanted to know where do I go to elect the 475 f. I searched for Contact and a Contact Us page came up. I chose the option of a Call Back. I spoke with 4 different persons, and only the 3rd person said... 475 f is with IRS directly, not Turbo Tax. So I asked to confirm that I am not pay over $200 dollars. But I was actually hung up on my the last person, William because he said he had other customers and he didn't make the rules. I was shocked at his response and his attitude of hanging up.
Date published: 2023-04-18
Rated 2 out of 5 by from Overpriced This used to be a valuable service, but I'll be looking into alternatives given the increase in fees for just about everything.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax Is Bugging Had HELL going through my individual 1099-DIV forms. I'm very disappointed. Won't be using again.
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing The software was easy to use and in spanish as well.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is quick and easy to use. I have been using Turbo Tax for a couple years and have been very satisfied each time I use it.
Date published: 2023-04-18
Rated 5 out of 5 by from Through, but simple. Will use again for future tax filing. Will recommend to others.
Date published: 2023-04-18
Rated 5 out of 5 by from Perfect I should am spoke to someone sooner. Would have saved me hours of frustration.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1043
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes taxes so much easier Taxtime sucks. But using TurboTax makes the process so much easier and less time-consuming. Been using TT for approx 15 years now. No one else compares!
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to follow step by step directions So easy to follow the steps, and even when you have some missteps.it will bring you back to fix it. My only issue was I accidentally put a dot after a number and it wouldn't allow me to take it out. I ended up having my return kicked back to fix it.
Date published: 2023-04-18
Rated 5 out of 5 by from Thank you Ease of use is nice, support and tips are helpful. Thank you for this software!
Date published: 2023-04-18
Rated 1 out of 5 by from The Live Assistance is a JOKE I wasn't sure which version suited my needs. As it processes, I was sure that I do not need a LIVE version. However, during the course of my filing, Turbo Help said for me to elect 475 f as a Day Trader. That's all the info I received and so I wanted to know where do I go to elect the 475 f. I searched for Contact and a Contact Us page came up. I chose the option of a Call Back. I spoke with 4 different persons, and only the 3rd person said... 475 f is with IRS directly, not Turbo Tax. So I asked to confirm that I am not pay over $200 dollars. But I was actually hung up on my the last person, William because he said he had other customers and he didn't make the rules. I was shocked at his response and his attitude of hanging up.
Date published: 2023-04-18
Rated 2 out of 5 by from Overpriced This used to be a valuable service, but I'll be looking into alternatives given the increase in fees for just about everything.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax Is Bugging Had HELL going through my individual 1099-DIV forms. I'm very disappointed. Won't be using again.
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing The software was easy to use and in spanish as well.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is quick and easy to use. I have been using Turbo Tax for a couple years and have been very satisfied each time I use it.
Date published: 2023-04-18
Rated 5 out of 5 by from Through, but simple. Will use again for future tax filing. Will recommend to others.
Date published: 2023-04-18
Rated 5 out of 5 by from Perfect I should am spoke to someone sooner. Would have saved me hours of frustration.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1043