TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by
Neva90 from
Simple but hidden fees
I've used Turbotax for a few years now and every year they seem to add an additional fee. It low key feels unjust. I'll most likely look for different filing options next year to avoid the ever increasing fees through Turbo Tax
Date published: 2023-01-27
Rated 5 out of 5 by
MistieM from
I enjoyed the extra help. It was fantastic.
Leonard was amazing. He stayed on longer than any other rep has for me. Kiwi.
Date published: 2023-01-27
Rated 5 out of 5 by
Lukish from
Turbo tax is awesome
I love the product and it was easy to use, I continue to use it every year
Date published: 2023-01-27
Rated 5 out of 5 by
LovelyTax from
Turbo is TURBO in 2023!
I LOVE, LOVE, LOVE the new format...so quick and accurate! Taxes are NO longer a drag to prepare...TurboTax moves at Formula 1 speed!
Date published: 2023-01-27
Rated 5 out of 5 by
Danemama14 from
Taxes made easy!
I started using turbo tax, and will never go back! They have been amazing and easy breezy! I truly believe I get my max benefits back! I got way more back from turbo tax than I ever did with paying a personal CPA to do my taxes!
Date published: 2023-01-27
Rated 5 out of 5 by
Icara from
Love It!!!!
This is the first time I decided to do my taxes on my own using turbo tax. I loved it. it was easy. I don't know why I didn't do this sooner. Will definitely be using Turbo Tax in years to come.
Date published: 2023-01-27
Rated 5 out of 5 by
TaxesRdone2023 from
Ease Of Use Was Phenomenal!
I appreciate using the products each year and how easy much of the information is imported to our current tax forms. The search feature was invaluable.
Date published: 2023-01-27
Rated 5 out of 5 by
L Tolbert from
Nice
Been using TurboTax to do my taxes for the past six years they always give me the best return and help me when I need it. Also, doesn’t cost as much as their competitors.
Date published: 2023-01-27
Rated 5 out of 5 by
morganmack from
excellent
excellent, very good , excellent , always use turbotax very easy
Date published: 2023-01-27
Rated 5 out of 5 by
mary eileen from
2022 taxes
All the agents were friendly and helpful. They are so knowledgeable.
All TurboTax® Offerings Reviews - Page 1040
Date published: 2023-01-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Neva90 from
Simple but hidden fees
I've used Turbotax for a few years now and every year they seem to add an additional fee. It low key feels unjust. I'll most likely look for different filing options next year to avoid the ever increasing fees through Turbo Tax
Date published: 2023-01-27
Rated 5 out of 5 by
MistieM from
I enjoyed the extra help. It was fantastic.
Leonard was amazing. He stayed on longer than any other rep has for me. Kiwi.
Date published: 2023-01-27
Rated 5 out of 5 by
Lukish from
Turbo tax is awesome
I love the product and it was easy to use, I continue to use it every year
Date published: 2023-01-27
Rated 5 out of 5 by
LovelyTax from
Turbo is TURBO in 2023!
I LOVE, LOVE, LOVE the new format...so quick and accurate! Taxes are NO longer a drag to prepare...TurboTax moves at Formula 1 speed!
Date published: 2023-01-27
Rated 5 out of 5 by
Danemama14 from
Taxes made easy!
I started using turbo tax, and will never go back! They have been amazing and easy breezy! I truly believe I get my max benefits back! I got way more back from turbo tax than I ever did with paying a personal CPA to do my taxes!
Date published: 2023-01-27
Rated 5 out of 5 by
Icara from
Love It!!!!
This is the first time I decided to do my taxes on my own using turbo tax. I loved it. it was easy. I don't know why I didn't do this sooner. Will definitely be using Turbo Tax in years to come.
Date published: 2023-01-27
Rated 5 out of 5 by
TaxesRdone2023 from
Ease Of Use Was Phenomenal!
I appreciate using the products each year and how easy much of the information is imported to our current tax forms. The search feature was invaluable.
Date published: 2023-01-27
Rated 5 out of 5 by
L Tolbert from
Nice
Been using TurboTax to do my taxes for the past six years they always give me the best return and help me when I need it. Also, doesn’t cost as much as their competitors.
Date published: 2023-01-27
Rated 5 out of 5 by
morganmack from
excellent
excellent, very good , excellent , always use turbotax very easy
Date published: 2023-01-27
Rated 5 out of 5 by
mary eileen from
2022 taxes
All the agents were friendly and helpful. They are so knowledgeable.
All TurboTax® Offerings Reviews - Page 1040
Date published: 2023-01-27