TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from I love turbo tax they make it easy to do i filed my sons taxes 2 yrs in a row using turbo tax i appreciate that it is available and simple to use/
Date published: 2021-02-26
Rated 5 out of 5 by from Quick and Easy didnt take long at all plugged in numbers quickly after three days of digging through boxes a few years ago i went this way and havnt turned back since
Date published: 2021-02-26
Rated 3 out of 5 by from Good Program But a Costly Flaw We have been using Turbo Tax for years and never had a problem. This year with all the uncertainties with COVID and the Cares Act, we were relying on Turbo Tax to walk us and provide the needed resources to file our taxes properly. Unfortunately we had to upgrade to find out that IRS Form 8915E was not yet available. This caused us an additional cost that could have been easily avoided had Turbo Tax included a warning message when we initiated our taxes informing us that not all tax forms related to the Cares Act were available.
Date published: 2021-02-26
Rated 4 out of 5 by from Excellent Fast & Easy... Took less than an hour to complete!
Date published: 2021-02-26
Rated 2 out of 5 by from Hidden Fees I chose the free option but still ended up with a $130 to file. Defeats the purpose of filing yourself.
Date published: 2021-02-26
Rated 4 out of 5 by from Great Lots of changes and it took a few days to complete.
Date published: 2021-02-26
Rated 2 out of 5 by from sent in circles After the review, they sent me in circles to repair things that I had no clue how to repair. I tried to remove foreign earned income but it kept including it and wouldn't correct it no matter what I did. I had to print and correct everything even after paying them to do it.
Date published: 2021-02-26
Rated 5 out of 5 by from Very Easy to follow and understand - Awesomeness!! I had a question and was able to talk to Julie. She was Amazing, Patient, Pleasant and very Helpful!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Fantastic tool for tax prep I got my taxes done easily and a lot of my information was already in the system.
Date published: 2021-02-26
Rated 5 out of 5 by from Works Well Works just like it should and is simple enough using google on the side that I know I did right.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1003
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I love turbo tax they make it easy to do i filed my sons taxes 2 yrs in a row using turbo tax i appreciate that it is available and simple to use/
Date published: 2021-02-26
Rated 5 out of 5 by from Quick and Easy didnt take long at all plugged in numbers quickly after three days of digging through boxes a few years ago i went this way and havnt turned back since
Date published: 2021-02-26
Rated 3 out of 5 by from Good Program But a Costly Flaw We have been using Turbo Tax for years and never had a problem. This year with all the uncertainties with COVID and the Cares Act, we were relying on Turbo Tax to walk us and provide the needed resources to file our taxes properly. Unfortunately we had to upgrade to find out that IRS Form 8915E was not yet available. This caused us an additional cost that could have been easily avoided had Turbo Tax included a warning message when we initiated our taxes informing us that not all tax forms related to the Cares Act were available.
Date published: 2021-02-26
Rated 4 out of 5 by from Excellent Fast & Easy... Took less than an hour to complete!
Date published: 2021-02-26
Rated 2 out of 5 by from Hidden Fees I chose the free option but still ended up with a $130 to file. Defeats the purpose of filing yourself.
Date published: 2021-02-26
Rated 4 out of 5 by from Great Lots of changes and it took a few days to complete.
Date published: 2021-02-26
Rated 2 out of 5 by from sent in circles After the review, they sent me in circles to repair things that I had no clue how to repair. I tried to remove foreign earned income but it kept including it and wouldn't correct it no matter what I did. I had to print and correct everything even after paying them to do it.
Date published: 2021-02-26
Rated 5 out of 5 by from Very Easy to follow and understand - Awesomeness!! I had a question and was able to talk to Julie. She was Amazing, Patient, Pleasant and very Helpful!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Fantastic tool for tax prep I got my taxes done easily and a lot of my information was already in the system.
Date published: 2021-02-26
Rated 5 out of 5 by from Works Well Works just like it should and is simple enough using google on the side that I know I did right.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1003