TURBOTAX CUSTOMER REVIEWS

TurboTax Online Reviews

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Rated 1 out of 5 by from Poor Online Tool Personal info could not be corrected after multiple attempts and the education deductions were not clearly outlined as there are two separate options. Also, this tool is advertised as "free" all over the internet, which is not the case. I will be using another platform going forward.
Date published: 2022-02-16
Rated 5 out of 5 by from awesome great i like turbo tax took me a bit but i think i got it
Date published: 2022-02-16
Rated 2 out of 5 by from Turbo Tax Has Gone Downhill I have used turbotax for years. This is the first year I have noticed turbotax using predatory techniques to squeeze more money out of people. I had to pay for an upgrade just to ask someone if I filled something out right, because turbotax did not correctly fill out the line on the form. Also they advertised about not even getting your wallet out to pay for the upgrade. That it is simple and easy to just take it out of your return. And it was simple and easy I didn't even see a choice not to. And then at the end they charged a $39 dollar fee to take my money out of my tax return that they pushed for me to do. I have used turbotax for years and have recommended it to many friends. Next year I do not plan to file with turbotax again.
Date published: 2022-02-16
Rated 4 out of 5 by from Turbo Tax is easy it was pretty easy and all information is easy to enter. and all questions are clear and easy to find their answers
Date published: 2022-02-16
Rated 5 out of 5 by from We love turbo tax. Easy to use, convenient with year to year use. Thank you!
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is awsome Never been so easy to file my income tax Federal and State
Date published: 2022-02-16
Rated 5 out of 5 by from Amazing Amazing layout and well programed. One of the best tax softwares out there.
Date published: 2022-02-16
Rated 2 out of 5 by from Clunky I have used TurboTax for many years - grudgingly in many years - because they keep changing their layout and user view every year. When you need to go back to a step it is not easy at all to find how to resume the process where you were - you end up having to click through dozens of screens you have already completed. The email at the final e-file step was wrong - I tried to fix it by going back to "My Info" as instructed but there is no email field there - then I had to tab through dozens of screens again to get to the e-file step.
Date published: 2022-02-16
Rated 1 out of 5 by from Watch out for hidden fees! Got charged more than expected. Will not be using again.
Date published: 2022-02-16
Rated 5 out of 5 by from GREAT PROGRAM EASY TO USE CAN DO MY OWN TAXES WITH THE HELP OF THIS SOFTWARE
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 18234
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Poor Online Tool Personal info could not be corrected after multiple attempts and the education deductions were not clearly outlined as there are two separate options. Also, this tool is advertised as "free" all over the internet, which is not the case. I will be using another platform going forward.
Date published: 2022-02-16
Rated 5 out of 5 by from awesome great i like turbo tax took me a bit but i think i got it
Date published: 2022-02-16
Rated 2 out of 5 by from Turbo Tax Has Gone Downhill I have used turbotax for years. This is the first year I have noticed turbotax using predatory techniques to squeeze more money out of people. I had to pay for an upgrade just to ask someone if I filled something out right, because turbotax did not correctly fill out the line on the form. Also they advertised about not even getting your wallet out to pay for the upgrade. That it is simple and easy to just take it out of your return. And it was simple and easy I didn't even see a choice not to. And then at the end they charged a $39 dollar fee to take my money out of my tax return that they pushed for me to do. I have used turbotax for years and have recommended it to many friends. Next year I do not plan to file with turbotax again.
Date published: 2022-02-16
Rated 4 out of 5 by from Turbo Tax is easy it was pretty easy and all information is easy to enter. and all questions are clear and easy to find their answers
Date published: 2022-02-16
Rated 5 out of 5 by from We love turbo tax. Easy to use, convenient with year to year use. Thank you!
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is awsome Never been so easy to file my income tax Federal and State
Date published: 2022-02-16
Rated 5 out of 5 by from Amazing Amazing layout and well programed. One of the best tax softwares out there.
Date published: 2022-02-16
Rated 2 out of 5 by from Clunky I have used TurboTax for many years - grudgingly in many years - because they keep changing their layout and user view every year. When you need to go back to a step it is not easy at all to find how to resume the process where you were - you end up having to click through dozens of screens you have already completed. The email at the final e-file step was wrong - I tried to fix it by going back to "My Info" as instructed but there is no email field there - then I had to tab through dozens of screens again to get to the e-file step.
Date published: 2022-02-16
Rated 1 out of 5 by from Watch out for hidden fees! Got charged more than expected. Will not be using again.
Date published: 2022-02-16
Rated 5 out of 5 by from GREAT PROGRAM EASY TO USE CAN DO MY OWN TAXES WITH THE HELP OF THIS SOFTWARE
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 18234