TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Trusted since 1993 I have used TurboTax (personally) since 1993, and for business since 2006. I trust the program completely and appreciate that I am able to access tax questions/answers and keep current with tax requirements. I would not be able to file my own taxes without TurboTax. Thank you Intuit!!!
Date published: 2023-03-14
Rated 4 out of 5 by from Mixed Review Less than forthcoming about the increase in tax prep costs once they realized I had a second rental property despite answering their preliminary questions. They did offer a discount after I expressed my dissatisfaction. Tax professional was solid and nice to have a CPA.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is Easy I never had any issues or difficulties understanding and following the steps to finish my filing accurately and in a very short time.
Date published: 2023-03-14
Rated 5 out of 5 by from Excellent service Very polite friendly knowledgeable and quick. Very nice and patient representative
Date published: 2023-03-14
Rated 5 out of 5 by from Easy Pretty easy to do and it's great they have people yo help you
Date published: 2023-03-14
Rated 5 out of 5 by from Quick and easy clear instructions and expert help if needed, completed in the estimated timeframe.
Date published: 2023-03-14
Rated 5 out of 5 by from Wonderful Agent Experience!!! Phyllis Gunn was an absolute kind, professional that made an often frustrating process rather enjoyable. Very easy to work with and made me feel at ease that everything was going to be taken care of and accurate.
Date published: 2023-03-14
Rated 4 out of 5 by from Turbo tax is what I prefer My experience was great! I was very impressed with how easy the assistance made it and the layout of the app. My expert assistant Robert was very helpful and enjoyed his help and company during the process. Kylee I believe was another assistant that deserves to be noticed for her work and people skills. Thank you.
Date published: 2023-03-14
Rated 3 out of 5 by from Turbotax is goo but expensive I like using Turbotax, but each year it gets more and more expensive
Date published: 2023-03-14
Rated 5 out of 5 by from Awesome Easy to use, got a good prep and feel comfortable with the processes and the outcome.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 737
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Trusted since 1993 I have used TurboTax (personally) since 1993, and for business since 2006. I trust the program completely and appreciate that I am able to access tax questions/answers and keep current with tax requirements. I would not be able to file my own taxes without TurboTax. Thank you Intuit!!!
Date published: 2023-03-14
Rated 4 out of 5 by from Mixed Review Less than forthcoming about the increase in tax prep costs once they realized I had a second rental property despite answering their preliminary questions. They did offer a discount after I expressed my dissatisfaction. Tax professional was solid and nice to have a CPA.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is Easy I never had any issues or difficulties understanding and following the steps to finish my filing accurately and in a very short time.
Date published: 2023-03-14
Rated 5 out of 5 by from Excellent service Very polite friendly knowledgeable and quick. Very nice and patient representative
Date published: 2023-03-14
Rated 5 out of 5 by from Easy Pretty easy to do and it's great they have people yo help you
Date published: 2023-03-14
Rated 5 out of 5 by from Quick and easy clear instructions and expert help if needed, completed in the estimated timeframe.
Date published: 2023-03-14
Rated 5 out of 5 by from Wonderful Agent Experience!!! Phyllis Gunn was an absolute kind, professional that made an often frustrating process rather enjoyable. Very easy to work with and made me feel at ease that everything was going to be taken care of and accurate.
Date published: 2023-03-14
Rated 4 out of 5 by from Turbo tax is what I prefer My experience was great! I was very impressed with how easy the assistance made it and the layout of the app. My expert assistant Robert was very helpful and enjoyed his help and company during the process. Kylee I believe was another assistant that deserves to be noticed for her work and people skills. Thank you.
Date published: 2023-03-14
Rated 3 out of 5 by from Turbotax is goo but expensive I like using Turbotax, but each year it gets more and more expensive
Date published: 2023-03-14
Rated 5 out of 5 by from Awesome Easy to use, got a good prep and feel comfortable with the processes and the outcome.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 737