TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
patsch99 from
Trusted since 1993
I have used TurboTax (personally) since 1993, and for business since 2006. I trust the program completely and appreciate that I am able to access tax questions/answers and keep current with tax requirements. I would not be able to file my own taxes without TurboTax. Thank you Intuit!!!
Date published: 2023-03-14
Rated 4 out of 5 by
brettbl from
Mixed Review
Less than forthcoming about the increase in tax prep costs once they realized I had a second rental property despite answering their preliminary questions. They did offer a discount after I expressed my dissatisfaction. Tax professional was solid and nice to have a CPA.
Date published: 2023-03-14
Rated 5 out of 5 by
SamK966 from
TurboTax is Easy
I never had any issues or difficulties understanding and following the steps to finish my filing accurately and in a very short time.
Date published: 2023-03-14
Rated 5 out of 5 by
FeliceIvy from
Excellent service
Very polite friendly knowledgeable and quick. Very nice and patient representative
Date published: 2023-03-14
Rated 5 out of 5 by
Elks211 from
Easy
Pretty easy to do and it's great they have people yo help you
Date published: 2023-03-14
Rated 5 out of 5 by
mjbow from
Quick and easy
clear instructions and expert help if needed, completed in the estimated timeframe.
Date published: 2023-03-14
Rated 5 out of 5 by
lhoff912 from
Wonderful Agent Experience!!!
Phyllis Gunn was an absolute kind, professional that made an often frustrating process rather enjoyable. Very easy to work with and made me feel at ease that everything was going to be taken care of and accurate.
Date published: 2023-03-14
Rated 4 out of 5 by
Sethel21 from
Turbo tax is what I prefer
My experience was great! I was very impressed with how easy the assistance made it and the layout of the app. My expert assistant Robert was very helpful and enjoyed his help and company during the process. Kylee I believe was another assistant that deserves to be noticed for her work and people skills. Thank you.
Date published: 2023-03-14
Rated 3 out of 5 by
Shawankabar from
Turbotax is goo but expensive
I like using Turbotax, but each year it gets more and more expensive
Date published: 2023-03-14
Rated 5 out of 5 by
Yetlyjl from
Awesome
Easy to use, got a good prep and feel comfortable with the processes and the outcome.
All TurboTax® Offerings Reviews - Page 737
Date published: 2023-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
patsch99 from
Trusted since 1993
I have used TurboTax (personally) since 1993, and for business since 2006. I trust the program completely and appreciate that I am able to access tax questions/answers and keep current with tax requirements. I would not be able to file my own taxes without TurboTax. Thank you Intuit!!!
Date published: 2023-03-14
Rated 4 out of 5 by
brettbl from
Mixed Review
Less than forthcoming about the increase in tax prep costs once they realized I had a second rental property despite answering their preliminary questions. They did offer a discount after I expressed my dissatisfaction. Tax professional was solid and nice to have a CPA.
Date published: 2023-03-14
Rated 5 out of 5 by
SamK966 from
TurboTax is Easy
I never had any issues or difficulties understanding and following the steps to finish my filing accurately and in a very short time.
Date published: 2023-03-14
Rated 5 out of 5 by
FeliceIvy from
Excellent service
Very polite friendly knowledgeable and quick. Very nice and patient representative
Date published: 2023-03-14
Rated 5 out of 5 by
Elks211 from
Easy
Pretty easy to do and it's great they have people yo help you
Date published: 2023-03-14
Rated 5 out of 5 by
mjbow from
Quick and easy
clear instructions and expert help if needed, completed in the estimated timeframe.
Date published: 2023-03-14
Rated 5 out of 5 by
lhoff912 from
Wonderful Agent Experience!!!
Phyllis Gunn was an absolute kind, professional that made an often frustrating process rather enjoyable. Very easy to work with and made me feel at ease that everything was going to be taken care of and accurate.
Date published: 2023-03-14
Rated 4 out of 5 by
Sethel21 from
Turbo tax is what I prefer
My experience was great! I was very impressed with how easy the assistance made it and the layout of the app. My expert assistant Robert was very helpful and enjoyed his help and company during the process. Kylee I believe was another assistant that deserves to be noticed for her work and people skills. Thank you.
Date published: 2023-03-14
Rated 3 out of 5 by
Shawankabar from
Turbotax is goo but expensive
I like using Turbotax, but each year it gets more and more expensive
Date published: 2023-03-14
Rated 5 out of 5 by
Yetlyjl from
Awesome
Easy to use, got a good prep and feel comfortable with the processes and the outcome.
All TurboTax® Offerings Reviews - Page 737
Date published: 2023-03-14