TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
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Rated 3 out of 5 by from Prices way increased It cost me no more than $50 to file with turbo tax the last 6 years but this year it costed me $250. The only thing that changed is I’m legally separated. I made a new account this year because I am no longer filing with my ex so I’m not sure why it’s $200 more this year but I could have just gone to H&R Block for the same price. I used turbo because it was always cheaper than going to an accountant. Now I will probably just make an appointment next year and have them prepared by a CPA.
Date published: 2023-03-20
Rated 5 out of 5 by from First time and l liked it! I liked it cos it was very affordable and easy, thanks!
Date published: 2023-03-20
Rated 4 out of 5 by from User Friendly, easy to follow TurboTax has improved over the years making it easier to file an on-line return. OVER PRICED
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax was great I chose to go step by step, and was satisfied. I would definitely use again.
Date published: 2023-03-20
Rated 3 out of 5 by from ELECTRONIC FILE NOT WORKING Very frustrating, I confirmed my AGI from previous year multiple times and still got rejected. Being able to file electronically is a big reason to use it. Had to print last year too.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is my preferred choice. I have used Turbo Tax Premium with Self-Employed four years. It is more expensive than the other packages for Mac. However, I find it easier to move from one topic to another. I wish they would give a break on cost for returning clients, or maybe help reduce the price for retired and elderly people.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy This was a simple way to get my taxes done, thank you!
Date published: 2023-03-20
Rated 5 out of 5 by from Easy and thorough tax returns I've worked pro-bono as an assistant pastor for over a decade, this year was the first year that I became a pastor of a church and received a part-time salary.TurboTax made filing with added income easy.
Date published: 2023-03-20
Rated 1 out of 5 by from Worst Time Ever Using I have been using the Deluxe version on Windows_Pro hardware install since 2007. For the past 5 years I have used it in a virtual machine with no issues. This season the program was in terrible shape, wouldn't connect to the server for billing, also had issues transmitting to IRS. I had to live through all the errors twice, as I file MF-Single instead of Joint. Then, I was billed for my one free State usage, as I also was last year. I have never been as stressed out doing my taxes as this year. I could have gone to the dentist and had some teeth extracted for a better time. Not sure what my plans are fore taxes in 2024. This was over the top with errors and crashes. Reminds me of why I switched to Linux, but everything else in the VM is up to date and runs just fine except for TurboTax.
Date published: 2023-03-20
Rated 2 out of 5 by from My taxes are simple - Turbo tax made it hard It took 4 sessions with an "expert" and I had to wait weeks after my claim was rejected to refile. Turbo tax automatically used a form that I didn't need and couldn't delete.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 604
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Prices way increased It cost me no more than $50 to file with turbo tax the last 6 years but this year it costed me $250. The only thing that changed is I’m legally separated. I made a new account this year because I am no longer filing with my ex so I’m not sure why it’s $200 more this year but I could have just gone to H&R Block for the same price. I used turbo because it was always cheaper than going to an accountant. Now I will probably just make an appointment next year and have them prepared by a CPA.
Date published: 2023-03-20
Rated 5 out of 5 by from First time and l liked it! I liked it cos it was very affordable and easy, thanks!
Date published: 2023-03-20
Rated 4 out of 5 by from User Friendly, easy to follow TurboTax has improved over the years making it easier to file an on-line return. OVER PRICED
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax was great I chose to go step by step, and was satisfied. I would definitely use again.
Date published: 2023-03-20
Rated 3 out of 5 by from ELECTRONIC FILE NOT WORKING Very frustrating, I confirmed my AGI from previous year multiple times and still got rejected. Being able to file electronically is a big reason to use it. Had to print last year too.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is my preferred choice. I have used Turbo Tax Premium with Self-Employed four years. It is more expensive than the other packages for Mac. However, I find it easier to move from one topic to another. I wish they would give a break on cost for returning clients, or maybe help reduce the price for retired and elderly people.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy This was a simple way to get my taxes done, thank you!
Date published: 2023-03-20
Rated 5 out of 5 by from Easy and thorough tax returns I've worked pro-bono as an assistant pastor for over a decade, this year was the first year that I became a pastor of a church and received a part-time salary.TurboTax made filing with added income easy.
Date published: 2023-03-20
Rated 1 out of 5 by from Worst Time Ever Using I have been using the Deluxe version on Windows_Pro hardware install since 2007. For the past 5 years I have used it in a virtual machine with no issues. This season the program was in terrible shape, wouldn't connect to the server for billing, also had issues transmitting to IRS. I had to live through all the errors twice, as I file MF-Single instead of Joint. Then, I was billed for my one free State usage, as I also was last year. I have never been as stressed out doing my taxes as this year. I could have gone to the dentist and had some teeth extracted for a better time. Not sure what my plans are fore taxes in 2024. This was over the top with errors and crashes. Reminds me of why I switched to Linux, but everything else in the VM is up to date and runs just fine except for TurboTax.
Date published: 2023-03-20
Rated 2 out of 5 by from My taxes are simple - Turbo tax made it hard It took 4 sessions with an "expert" and I had to wait weeks after my claim was rejected to refile. Turbo tax automatically used a form that I didn't need and couldn't delete.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 604