TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from TurboTax is not good. The "Back" command should bring you to the previous page. It does not do this all this every time. The "Exit" + "Save" commands. You should start where you left off. It does not do this every time. When I chose "Walk me thru everything". I expected all 11 sections to be examined. When I finished with section 10 "Employment Expenses", section 11 was totally skipped. I did tried this twice because I thought I made a mistake. When I was working on a inherited IRA, your program asked me if I inherited it from the company, not from a person. I used to be a programmer. TurboTax needs a lot of work. It's getting worse.
Date published: 2023-03-23
Rated 5 out of 5 by from Quick and Reliable! Using TurboTax was straightforward, fast, and helpful. I was guided and assisted with live chat support (thanks David!).
Date published: 2023-03-23
Rated 5 out of 5 by from Been using Turbo Tax for years Quality, consistent, and efficient service for my yearly tax needs.
Date published: 2023-03-23
Rated 4 out of 5 by from Does the job Overall I am happy with the service. I"ve been using it for year. The only complaint is the constant prompt to upgrade from premier. It should just be a button some where on the page that allows you to upgrade and anytime during the process.
Date published: 2023-03-23
Rated 5 out of 5 by from Exceptional Service.. I love Turbo tax, they are there to help you with exceptional Service and walk you though all the questions.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax Works! My experience with working with the three agents who spoke on the phone with me were all very positive. They worked through some rather complex issues and allowed me to complete the forms with less headache than when I just did it myself. My only complaint is that the light grey type that is used upon data entry I sometimes find difficult to read.
Date published: 2023-03-23
Rated 2 out of 5 by from Nickle & Dime Great software, but the nickle and diming is out of control. Having to pay an extra $120 for having $20 in capitol gains is ridiculous. Especially when you're not told until the very end. Also, the constant recommendations to upgrade and subscribe to other intuit services is too much. I love turbo tax, mint, etc. But things seem to get worse on Turbo Tax every year with fees.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is Awesome - Very Easy to do your own tax TurboTax is Awesome - Very Easy to do your own taxes even when you have stocks/options gains/losses
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo tax is relevant to today's market for taxes Everything went well. I think the payment requirement for paying with fed income return could have been more obvious and up front. I missed or was not informed until the last couple of screens. It was a surprise.
Date published: 2023-03-23
Rated 1 out of 5 by from Not Free anymore Not Free because i have a robinhood account. Cost more than my refund
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 469
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax is not good. The "Back" command should bring you to the previous page. It does not do this all this every time. The "Exit" + "Save" commands. You should start where you left off. It does not do this every time. When I chose "Walk me thru everything". I expected all 11 sections to be examined. When I finished with section 10 "Employment Expenses", section 11 was totally skipped. I did tried this twice because I thought I made a mistake. When I was working on a inherited IRA, your program asked me if I inherited it from the company, not from a person. I used to be a programmer. TurboTax needs a lot of work. It's getting worse.
Date published: 2023-03-23
Rated 5 out of 5 by from Quick and Reliable! Using TurboTax was straightforward, fast, and helpful. I was guided and assisted with live chat support (thanks David!).
Date published: 2023-03-23
Rated 5 out of 5 by from Been using Turbo Tax for years Quality, consistent, and efficient service for my yearly tax needs.
Date published: 2023-03-23
Rated 4 out of 5 by from Does the job Overall I am happy with the service. I"ve been using it for year. The only complaint is the constant prompt to upgrade from premier. It should just be a button some where on the page that allows you to upgrade and anytime during the process.
Date published: 2023-03-23
Rated 5 out of 5 by from Exceptional Service.. I love Turbo tax, they are there to help you with exceptional Service and walk you though all the questions.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax Works! My experience with working with the three agents who spoke on the phone with me were all very positive. They worked through some rather complex issues and allowed me to complete the forms with less headache than when I just did it myself. My only complaint is that the light grey type that is used upon data entry I sometimes find difficult to read.
Date published: 2023-03-23
Rated 2 out of 5 by from Nickle & Dime Great software, but the nickle and diming is out of control. Having to pay an extra $120 for having $20 in capitol gains is ridiculous. Especially when you're not told until the very end. Also, the constant recommendations to upgrade and subscribe to other intuit services is too much. I love turbo tax, mint, etc. But things seem to get worse on Turbo Tax every year with fees.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is Awesome - Very Easy to do your own tax TurboTax is Awesome - Very Easy to do your own taxes even when you have stocks/options gains/losses
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo tax is relevant to today's market for taxes Everything went well. I think the payment requirement for paying with fed income return could have been more obvious and up front. I missed or was not informed until the last couple of screens. It was a surprise.
Date published: 2023-03-23
Rated 1 out of 5 by from Not Free anymore Not Free because i have a robinhood account. Cost more than my refund
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 469