TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Painless process Easy to follow instructions, fast, stress free experience.
Date published: 2023-03-27
Rated 1 out of 5 by from I hate trying to figure things out. If I have to pay so much to get this done it should be simpler. Now I have to crunch numbers so your computer can have an easier job.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is easy I've used Turbo Tax for over 10 years. I also have Quicken so it makes filing extremely easy.
Date published: 2023-03-27
Rated 2 out of 5 by from upset was told it was free was charged 120 $ afterr 3 times saying i didnt wanrt to pay for an upgrade. felt forced into it and was told deluxe was 59$ then was charged 118$
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is convenient it's easy to use, just follow all the steps. If the price can be more affordable will be perfect. Also when i use chrome browser to open it, i got stuck at last step. I change to another browser, it works.
Date published: 2023-03-27
Rated 5 out of 5 by from Tax filing Annette was extremely patience, and professional and very courteous, Kudos.
Date published: 2023-03-27
Rated 5 out of 5 by from Very Intuitive! Very Easy to click and follow instructions. This was the first year I filed without my dad over my shoulder. (just had him on the phone a couple of times.) I found it very intuitive to follow the prompts, and I loved being able to scan/download forms into it instead of typing everything. I did have one issue with one of the forms scanning wrong, but I was able to connect with the TuboTax help line and was walked through how to resolve my technical issue so I was then able to file.
Date published: 2023-03-27
Rated 5 out of 5 by from Another straight forward filing!! From the start of updating the next tax year's forms to using "Learn More" feature on every line of input - it gives me confidence in my tax form preparation.
Date published: 2023-03-27
Rated 3 out of 5 by from Help print is too small & pricing is deceptive Whenever I opened up a help topic, the font was so tiny, it was impossible to read. I had to copy it to Notepad to be able to read it. I also am tired of the last minute add-on charges. I purchased the "TurboTax Deluxe 2022 Tax Software, Federal and State Tax Return", but didn't see the small print that the state e-filing is sold separately. A similar thing happened last year.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to work through Fast and easy. Steps were easy to follow and help was available if needed.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 436
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Painless process Easy to follow instructions, fast, stress free experience.
Date published: 2023-03-27
Rated 1 out of 5 by from I hate trying to figure things out. If I have to pay so much to get this done it should be simpler. Now I have to crunch numbers so your computer can have an easier job.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is easy I've used Turbo Tax for over 10 years. I also have Quicken so it makes filing extremely easy.
Date published: 2023-03-27
Rated 2 out of 5 by from upset was told it was free was charged 120 $ afterr 3 times saying i didnt wanrt to pay for an upgrade. felt forced into it and was told deluxe was 59$ then was charged 118$
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax is convenient it's easy to use, just follow all the steps. If the price can be more affordable will be perfect. Also when i use chrome browser to open it, i got stuck at last step. I change to another browser, it works.
Date published: 2023-03-27
Rated 5 out of 5 by from Tax filing Annette was extremely patience, and professional and very courteous, Kudos.
Date published: 2023-03-27
Rated 5 out of 5 by from Very Intuitive! Very Easy to click and follow instructions. This was the first year I filed without my dad over my shoulder. (just had him on the phone a couple of times.) I found it very intuitive to follow the prompts, and I loved being able to scan/download forms into it instead of typing everything. I did have one issue with one of the forms scanning wrong, but I was able to connect with the TuboTax help line and was walked through how to resolve my technical issue so I was then able to file.
Date published: 2023-03-27
Rated 5 out of 5 by from Another straight forward filing!! From the start of updating the next tax year's forms to using "Learn More" feature on every line of input - it gives me confidence in my tax form preparation.
Date published: 2023-03-27
Rated 3 out of 5 by from Help print is too small & pricing is deceptive Whenever I opened up a help topic, the font was so tiny, it was impossible to read. I had to copy it to Notepad to be able to read it. I also am tired of the last minute add-on charges. I purchased the "TurboTax Deluxe 2022 Tax Software, Federal and State Tax Return", but didn't see the small print that the state e-filing is sold separately. A similar thing happened last year.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to work through Fast and easy. Steps were easy to follow and help was available if needed.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 436