TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
HobiesGirl from
I didn't care for the changes from last year
As always, Turbo tax makes doing your taxes much less painful than doing them on my own. I LOVE the ability to click on areas to "deep dive" to better understand what the IRS is looking for. The explanations are simple to understand and bring clarity. There were several changes that I didn't care for from last year to this year. Some of the questions were a bit confusing when I didn't experience that last year. Lastly, the previous version showed your +/- taxes owed/returned on the top banner the whole way and this one only showed glimpses of it. I like to see it as I go so I can see how each section affects my taxes.
Date published: 2023-03-19
Rated 5 out of 5 by
2Bsquare from
Turbo Tax is Quick and Painless.
I have a simple return. Turbo Tax is quick, painless and simple to file. I do not have to hunt down or print a form. The software can be used on my phone. All I needed was my W-2. It went fast.
Date published: 2023-03-19
Rated 5 out of 5 by
Somone23 from
Good
Easy to use, sort of fast, files taxes for you. Got it out of the way easily
Date published: 2023-03-19
Rated 5 out of 5 by
MikeFromScranton from
Great Process
This is such a great tool and I like how it nearly seamlessly connects my Fed return to my State return.
Date published: 2023-03-19
Rated 3 out of 5 by
Court_Jester from
Federal is great but state needs a few fixes
Biggest glitch is that there are not enough spaces in the state return for a trust with a long name. TT treats this as an "error" and will not allow e-filing even though it says I am required to e-file. There are other small issues with state returns as well that leave the impression overall that the software is not tested as thoroughly.
Date published: 2023-03-19
Rated 1 out of 5 by
Byrd95 from
Turbo Tax has strayed the path
When filing for multiple states we encountered an issue where your system was saying i owed 800+ to a state i lived in for one month, with no custimer service support that isnt behind a paywall it took us over an hopur to get the number to reflect correctly. this was not a user error as we did not change any of the information we provided, your system was unable to do its job
Date published: 2023-03-19
Rated 5 out of 5 by
Jakjefbkj from
Turbo tax was easy to use and cheaper than others
Turbo tax was free to file and the other tax system I was going to use was $100+
Date published: 2023-03-19
Rated 5 out of 5 by
Jova3026 from
Turbo Tax is a esay tool
great tool and fast. it guide you thru all the process and help you to do it very easy way. no hazard.
Date published: 2023-03-19
Rated 5 out of 5 by
Babws from
Turbo Tax is very user friendly
Turbo Tax leads you step by step through the forms and it makes it much easier.
Date published: 2023-03-19
Rated 3 out of 5 by
TurboTaxDS from
No where to enter 20% coupon code
I received an email to sign in and save 20% to finish filing and never received it.
All TurboTax® Offerings Reviews - Page 1110
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
HobiesGirl from
I didn't care for the changes from last year
As always, Turbo tax makes doing your taxes much less painful than doing them on my own. I LOVE the ability to click on areas to "deep dive" to better understand what the IRS is looking for. The explanations are simple to understand and bring clarity. There were several changes that I didn't care for from last year to this year. Some of the questions were a bit confusing when I didn't experience that last year. Lastly, the previous version showed your +/- taxes owed/returned on the top banner the whole way and this one only showed glimpses of it. I like to see it as I go so I can see how each section affects my taxes.
Date published: 2023-03-19
Rated 5 out of 5 by
2Bsquare from
Turbo Tax is Quick and Painless.
I have a simple return. Turbo Tax is quick, painless and simple to file. I do not have to hunt down or print a form. The software can be used on my phone. All I needed was my W-2. It went fast.
Date published: 2023-03-19
Rated 5 out of 5 by
Somone23 from
Good
Easy to use, sort of fast, files taxes for you. Got it out of the way easily
Date published: 2023-03-19
Rated 5 out of 5 by
MikeFromScranton from
Great Process
This is such a great tool and I like how it nearly seamlessly connects my Fed return to my State return.
Date published: 2023-03-19
Rated 3 out of 5 by
Court_Jester from
Federal is great but state needs a few fixes
Biggest glitch is that there are not enough spaces in the state return for a trust with a long name. TT treats this as an "error" and will not allow e-filing even though it says I am required to e-file. There are other small issues with state returns as well that leave the impression overall that the software is not tested as thoroughly.
Date published: 2023-03-19
Rated 1 out of 5 by
Byrd95 from
Turbo Tax has strayed the path
When filing for multiple states we encountered an issue where your system was saying i owed 800+ to a state i lived in for one month, with no custimer service support that isnt behind a paywall it took us over an hopur to get the number to reflect correctly. this was not a user error as we did not change any of the information we provided, your system was unable to do its job
Date published: 2023-03-19
Rated 5 out of 5 by
Jakjefbkj from
Turbo tax was easy to use and cheaper than others
Turbo tax was free to file and the other tax system I was going to use was $100+
Date published: 2023-03-19
Rated 5 out of 5 by
Jova3026 from
Turbo Tax is a esay tool
great tool and fast. it guide you thru all the process and help you to do it very easy way. no hazard.
Date published: 2023-03-19
Rated 5 out of 5 by
Babws from
Turbo Tax is very user friendly
Turbo Tax leads you step by step through the forms and it makes it much easier.
Date published: 2023-03-19
Rated 3 out of 5 by
TurboTaxDS from
No where to enter 20% coupon code
I received an email to sign in and save 20% to finish filing and never received it.
All TurboTax® Offerings Reviews - Page 1110
Date published: 2023-03-19