TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I didn't care for the changes from last year As always, Turbo tax makes doing your taxes much less painful than doing them on my own. I LOVE the ability to click on areas to "deep dive" to better understand what the IRS is looking for. The explanations are simple to understand and bring clarity. There were several changes that I didn't care for from last year to this year. Some of the questions were a bit confusing when I didn't experience that last year. Lastly, the previous version showed your +/- taxes owed/returned on the top banner the whole way and this one only showed glimpses of it. I like to see it as I go so I can see how each section affects my taxes.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is Quick and Painless. I have a simple return. Turbo Tax is quick, painless and simple to file. I do not have to hunt down or print a form. The software can be used on my phone. All I needed was my W-2. It went fast.
Date published: 2023-03-19
Rated 5 out of 5 by from Good Easy to use, sort of fast, files taxes for you. Got it out of the way easily
Date published: 2023-03-19
Rated 5 out of 5 by from Great Process This is such a great tool and I like how it nearly seamlessly connects my Fed return to my State return.
Date published: 2023-03-19
Rated 3 out of 5 by from Federal is great but state needs a few fixes Biggest glitch is that there are not enough spaces in the state return for a trust with a long name. TT treats this as an "error" and will not allow e-filing even though it says I am required to e-file. There are other small issues with state returns as well that leave the impression overall that the software is not tested as thoroughly.
Date published: 2023-03-19
Rated 1 out of 5 by from Turbo Tax has strayed the path When filing for multiple states we encountered an issue where your system was saying i owed 800+ to a state i lived in for one month, with no custimer service support that isnt behind a paywall it took us over an hopur to get the number to reflect correctly. this was not a user error as we did not change any of the information we provided, your system was unable to do its job
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax was easy to use and cheaper than others Turbo tax was free to file and the other tax system I was going to use was $100+
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is a esay tool great tool and fast. it guide you thru all the process and help you to do it very easy way. no hazard.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is very user friendly Turbo Tax leads you step by step through the forms and it makes it much easier.
Date published: 2023-03-19
Rated 3 out of 5 by from No where to enter 20% coupon code I received an email to sign in and save 20% to finish filing and never received it.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 1110
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I didn't care for the changes from last year As always, Turbo tax makes doing your taxes much less painful than doing them on my own. I LOVE the ability to click on areas to "deep dive" to better understand what the IRS is looking for. The explanations are simple to understand and bring clarity. There were several changes that I didn't care for from last year to this year. Some of the questions were a bit confusing when I didn't experience that last year. Lastly, the previous version showed your +/- taxes owed/returned on the top banner the whole way and this one only showed glimpses of it. I like to see it as I go so I can see how each section affects my taxes.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is Quick and Painless. I have a simple return. Turbo Tax is quick, painless and simple to file. I do not have to hunt down or print a form. The software can be used on my phone. All I needed was my W-2. It went fast.
Date published: 2023-03-19
Rated 5 out of 5 by from Good Easy to use, sort of fast, files taxes for you. Got it out of the way easily
Date published: 2023-03-19
Rated 5 out of 5 by from Great Process This is such a great tool and I like how it nearly seamlessly connects my Fed return to my State return.
Date published: 2023-03-19
Rated 3 out of 5 by from Federal is great but state needs a few fixes Biggest glitch is that there are not enough spaces in the state return for a trust with a long name. TT treats this as an "error" and will not allow e-filing even though it says I am required to e-file. There are other small issues with state returns as well that leave the impression overall that the software is not tested as thoroughly.
Date published: 2023-03-19
Rated 1 out of 5 by from Turbo Tax has strayed the path When filing for multiple states we encountered an issue where your system was saying i owed 800+ to a state i lived in for one month, with no custimer service support that isnt behind a paywall it took us over an hopur to get the number to reflect correctly. this was not a user error as we did not change any of the information we provided, your system was unable to do its job
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax was easy to use and cheaper than others Turbo tax was free to file and the other tax system I was going to use was $100+
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is a esay tool great tool and fast. it guide you thru all the process and help you to do it very easy way. no hazard.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is very user friendly Turbo Tax leads you step by step through the forms and it makes it much easier.
Date published: 2023-03-19
Rated 3 out of 5 by from No where to enter 20% coupon code I received an email to sign in and save 20% to finish filing and never received it.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 1110