Rated 5 out of 5 by Mordicia Great Step-by-step Guidance
I enjoy using TurboTax because I am quite awkward when filling out these types of forms. One of the problems I face is trying to figure out box 14 because each employer uses different initials when listing Other. There ought to be more choices because payroll is not always available when we call.
I usually list all my deductions and get all documentation ready, including checks or charges to my credit cards before starting this process. However, even after spending a lot of time carefully documenting deductions, I have to spend approximately three hours completing the filing process because some tax regulations change or I have to reread instructions. The entire tax filing process is complicated. It ought to be simplified especially for those earning less than 150K and extremely simplified for those earning under $50K.
April 11, 2015
Rated 4 out of 5 by Turbo4MN 2014 Premier TurboTax
Overall I like TurboTax very much. I have used it to file our taxes for more than 10 years. A couple of suggestions. If you choose to apply a refund towards estimated taxes for the next year, messages are misleading. refund amount goes to zero in box at top for federal . Messages at very end says you don't get a refund and you don't owe taxes congratulations or something to that affect.
It would be nice to see how calcs were done even if it resulted in a zero amount on tax return ..for example calculations for MN form M1M and additions to income due to state income tax. Line 2 on from M1 I didn't see the worksheet for calculating ..and the instructions said if your income is over xyz you need to calc the amount. As it turned out, even tho income was over xyz we still didn't need to enter an additional amount. Confusing..
February 14, 2015
Rated 3 out of 5 by qwsrtvbyj TurboTax Deluxe
I've used Turbo Tax for the last 15 years and have always been satisfied with the product. It is easy to use, reliable , and affordable. Previously, i have used the Deluxe version - I like to itemize and file electronically. This year, Intuit has changed the level of forms Deluxe offers & no longer supports electronic filing [ A free upgrade to Turbo Tax Premium is provided this year to soften the sting]. However, I'm doubtful that I will pay for your Premium product next year to complete my taxes. I don't understand the increase in price and reduction of services provided by your Deluxe software. Turbo Tax Premium has always been more of a small business / self employed tax program. Forcing us to purchase this software to do itemized taxes with E-filing is unwarrented. There are alternatives available in the marketplace.
February 23, 2015
Rated 3 out of 5 by jokeythatsall Just DONE!
Overall this is a helpful program however in the all the years of used Turbo Tax, this was the WORST!
I had to go to the store to return it three times as the FREE State Program was not working.. it kept taking me into a vicious circle of download and update without populating the data. it took a bit but FINALLY had to call the support desk.
Finding the support call number was not easy.. I would have thought it would be available directly in the software (it was but not as easily accessible as it was on the website.)
The only saving grace was the support person was wonderful (out of PHX AZ). If not for her support I probably would have never purchased this program again!
Purchased at Costco. Returned twice for defect and third attempt support center pushed a download copy. In essence, the third copy (CD) was defective.
April 7, 2015
Rated 3 out of 5 by Jeff1Whaley Been using TT for several years now. Overall it is an easy to use system for folks who don't have a lot of complicated finances/investments.
Complaints are minor: importing documents requires prior setup with your employer/payroll provider and banks.
Deductions are not readily sortable alphabetically, so as new ones are added/old ones drop, the listing gets out of order and isn't easily reset to an A thru Z listing.
As you complete a section, it brings you back to the summary page that grows as you complete sections - such that by the time you near completion, you are having to scroll scroll scroll to get to the NEXT SECTION buttons.
It would be good if either the sections completed were minimized more or when it brought you back to the summary page, put you at the NEXT SECTION buttons instead of the top of the screen.
April 2, 2015
Rated 3 out of 5 by mbknubi Trust Fund Missing
I have used TurboTax for years. But in 2013 with the death of my mother, I needed to file a 1041 and k-1 so I bought TurboTax business which sells itself as used to manage an estate / trust. The only problem is, it only has the forms. It did not have the capability to download the end of year 1099s from financial institutions and would force me to manual input the basis, etc for each transaction over a year. That was money wasted as it was unusable to me. That would have been hundreds of manual entries. That convenience is especially important the first year after a death because the basis of all stocks in a portfolio changes on that date. The whole purpose of using tax software is to make life easy for one and since the financial institutions have done most of the work, not being able to download their results is a big CON
March 28, 2015
Rated 4 out of 5 by Arizonafiler Great for Federal, State needs work
I love the Federal section, very complete and gives you the option to be walked through it or fill in as you want. Cheers for the Federal!
The Arizona state preparation is a hassle. AZ allows filers to itemize deductions (no restrictions on medical) even if you take the standard deductions on the Federal - BUT you need to submit a 1040 Schedule A with the state filing. Currently, there isn't a way to get a 1040 Schedule A to print if you took the standard deduction. Since all of the necessary information has already been entered, it should be a simple matter for TurboTax to print one out with the state forms. I had to manual create one - which is a waste of my time when the program could have easily supplied it. This is a continuing problem, year after year. Please read the Arizona filing requirements and fix this problem.
April 7, 2015
Rated 4 out of 5 by Ger37 Overall excellent experience
The preparation of the returns(Federal and State) was done in a methodical, logical manner. All the areas covered were done so thoroughly. There were schedules completed for me that I, likely, would not have prepared on my own. Should I need support for questions in the future, it would be available. Good job here.
I did find that I was prevented from completing the e file process because of "errors" in a support schedule for the Form 8949. The schedule did not contain an adjustment code because one was not included on the 1099B sent to me. Until a code was added, I could not e file. Help was difficult to find until I saw an answer given to someone else who had the same problem. The code I added made no sense to me and related to nothing I knew. but made the program work. Very frustrating. Please correct this for next year.
April 8, 2015
Rated 3 out of 5 by nantucketbob Needs lots of improvement
I have used TurboTax since 2003. This year was my most unpleasant experience. My taxes are complex.
Navigation continues to be an issue. I had to go back to a form to check on something. clickety click back, then clickety click forward, a pain. There should be a form summary in a left-side pane for quick navigation. This is an OLD problem.
Data entry by form seemed somewhat random. It was not always perfectly clear what forms I was entering. The IRS uses numbered forms (like 1099-R). Turbo Tax needs to align its data entry process with those forms.
After reviews, some clicks "did not take." The windows "explaining" the issue were, shall I say, Sparse.
It appears Turbo Tax is resting on its well-deserved laurels. But it needs work, more investment. This year, I was not so happy. (However, I would be lost without Quicken.)
March 11, 2015
Rated 4 out of 5 by jon857 Reliable utility to complete FED & St. tax return
Overall TurboTax Premier makes short order of competing ones tax returns. Excellent interface for importing data from most financial institutions simplifies the process & eliminates transcription errors. Does a great job with Investment activity & Education credits. Its fine for regular IRA contributions but things can get hairy when doing re-characterizations and conversions and more explicit Help functionality/Guidance would be useful. The major shortcoming experienced is with the EasyStep interview section for reporting profit/loss with Employer Stock Options. The data entry wizard is hidden from the main interview window requiring prior knowledge to know how to access the EasyStep interview tool in this section. Once initiated the interview helps assure correct entry. Something for Intuit to work on for the next release.
March 19, 2015
Rated 5 out of 5 by sister3 Get organized
I have used Turbo Tax for over 10 years. I stay with the same program so all my data is transferred. We own a few rental properties and their calculations for deductions is complicated. Turbo Tax does the calculations for you and places all the data in the correct forms. The programs puts the information where it needs to go. By using Turbo Tax for many years, it has enabled me to be organized with what receipts to save to be used for tax deductions. I have created files to place tax receipts in all year in each category. Doing taxes yourself is stressful but it saves money. It also enables you to know what receipts to save because doing it with Turbo Tax asks you questions. Then to answer the questions you need your receipts for the information to file your deductions. I have saved a lot of money using Turbo Tax. Thank you.
March 16, 2015
Rated 5 out of 5 by CTJD Always refining...
I have been a big fan of TT and have used it for over 15 years without fail, and fortunately without mistake.
I struggled a bit with the IRA section this year as it related to a 1099R distribution as a result of a TIRA to Roth conversion in 2014.
The underlying challenge was that there were no checks and balances through the years on the TIRA basis. For example, in years where there was no IRA contribution, and then contributions both deductible and non-deductible, evidently the program did not record it, skipped it, or forgot it.
I suggest that a dialogue be created/added to ask the taxpayer if the TIRA basis is correct each year. Calculating tax on the distribution will be much easier.
I did find humor in the existing dialogue which mentions that "...most taxpayers do not track non-deductible contributions in prior years".
March 27, 2015
Rated 3 out of 5 by todd699 frustrated
2 major problems. On one family return, fed was filed a month ago;when I went to file state, program choked on fed schedule that was never filed. Bad software design.
Second was inability to deal meaningfully with download from financial institution--they submit incidental 1099-B transactions (Fannie maes) without basis and with a few transactions in 2015. Can't override them; left to fix 50 or 60 tiny transactions by hand. Can't even relegate the selected transactions to a statement and click the statement box. Really time consuming and annoying. I would have shot the computer if I didn't have such capacity for restraint. You need to develop ways of helping users deal with downloads from firms you have collaberated with when they have stuff you can't figure out with the program. You leave the users in an all or nothing limbo.
April 15, 2015
Rated 2 out of 5 by MiMF Gah, finally finished
I got the postcard informing me that on February 7, I would be able to upgrade the Deluxe to Premier to be able to file Schedule D. This did not happen. I tried for over a week with the automatic updates and even downloaded a 111Mb file to manually update, but Schedule D was a roadblock every time. I was not ready to pay $32 and only maybe get $25 back. (Yeah, you promised a refund, you think I believe you after the switcheroo?) I finally took the software back and bought the Premier edition. This installed fine for Schedule D but would not install the State return. I did not have 3 hours to wait on the help line. Finally found the removal tool on the Intuit site and ran it. Paying taxes is enough of a headache without all the software issues. I'm going to look very hard at H&R Block and TaxAct before buying anything next year.
February 20, 2015
Rated 3 out of 5 by alphab4669 Can't be any more complex
An example of my annoyance. With foreign income, the software accepts a certain types of entry for state, zip code, employer's Id etc which have to be fictitious. As for example, UK does not have 'states', 'zip codes' and banks there do not have 'ID recognized by IRS'. But having accepted certain 'fake' entries (suggested by your experts) it shows up those as errors and makes it impossible to satisfy the software and reach the end for filing. It is downright stupid and wastage of my valuable time to sort out. Ask you software guys to change the program to make it remember the entries accepted during the main preparation and not to flag those as errors at the end. What is the use of using this software if the program is so dumb and does not help the poor tax preparer to overcome this problem not of his creation? Very unfortunate.
April 18, 2015
Rated 3 out of 5 by RW336 Not as good as it used to be
I Purchased energy efficient doors and windows. I've never used this credit before. Cost split 50/50 with joint home owner, so the maximum credit should have be half of the $500 total. TurboTax used the total amount spent by the co-owner rather than the max credit amount per the instructions allowing only a $23 credit. Took a bit of playing around with the entries to discover this (why spending less would generate more credit?!) before I discovered where to correct the denominator for the ratio in the worksheet (which does not show the math, and should).
On state return, the program double counted other state interest on the California addback - figured this out when the add back on California schedule CA was more than the total tax free interest and dividends on the federal return. Too bad, Turbo Tax used to be a great program.
March 10, 2015
Rated 4 out of 5 by lastday2file procrastination-tomorrow is a good day
It doesn't matter when I start doing the taxes each year. I always find something better to do with my time than sitting at the computer for a couple of hours plunking keys to make the U.S. Government happy every year. But, low and behold, TURBOTAX to the rescue to pull me out in a record time each and every year. What a relief... All I need to do is get all the information together at one time and the little people inside my computer ask me the questions and I fill in the blanks. A couple of hours later, CABOOM!!! The fireworks explode and I'm finished with the taxes. What a relief, and sometimes I get a refund back. That's almost as good as a bowl of Ice cream but that's another story all together. Thanks again for the help. Sorry, this is a new computer and I haven't any happy pictures to post at this time, but I'm very happy.
April 16, 2015
Rated 4 out of 5 by HateTaxesX99999 TT2014 Mac
ISO NONQUAL stock handling is very poor now that brokers are not required to send cost basis adjustments due to inclusion of proceeds into your salary. Luckily I knew something was up when my taxes due significantly jumped. Finding out how and where to input the data was not clear as in the previous versions of TT. Although it has never been very clear at this. I think you should ask a question in the W2 section if any salary was due to inclusion of stock sales and then match that up with stock sales as a sanity check. Also the questions on stock types should always be asked to help ask the right kind of questions when entering stock data. In some ways the data shown still looks a little strange in the app and I had to go into the forms to ensure it was ok. Even worse, I'm still not 100% confident I'm entering the data correctly.
February 23, 2015
Rated 3 out of 5 by cityboy58 Quit asking for more money!
I've been a Turbo Tax user for years and years. Every year it gets worse - a "free" state e-file is only "free" in the sense that they will take the $24.95 from my refund? And now I must by the Premier instead of the less expensive package, just to accommodate one K-1 with a $135 loss? The extra cost nullified the tax savings on the long term loss.
I do NOT want to register the product so quit asking EVERY time I start the program.
And NO, I do not want to store my tax return on your potentially insecure cloud server. And NO I do not want your health insurance or whatever that is. And NO I do not want to pay extra for some audit review, especially right after you just told me my audit risk is extremely low.
In other words, Turbo Tax works. But I am starting to get sick of it. Let me pay for the software and then STOP BUGGING ME.
March 22, 2015
Rated 5 out of 5 by Sleepy29 Easy, Easy, Easy
Been using Turbo Tax forever (well, almost). Loads easily, transports prior year info over effortlessly, walks me through step by step and checks and rechecks. This was the first year I had a complicated (stocks - bonds) return, and when I got to the hard part a message appeared stating that I would need the Premier software to effectively complete my return. NOT TO WORRY! without even leaving the screen I was on, and (because I was a returning customer) WITHOUT CHARGE (whoever heard of such a thing), my deluxe was upgraded to premier and the info transported over automatically. This did not end the good stuff! I was given the option to electronically transport information directly from my stock broker, and -upon accepting - this was handled securely, swiftly and correctly. Thank you, Turbo Tax, and SIGN ME UP FOR PREMIER FOR 2015!
February 18, 2015
Rated 4 out of 5 by Recorder2 Pretty good.
This is a review of TurboTax Premier 2014, download version. I like the fact that the program automatically transfers the prior year's data and allows me to download brokerage data. I like the fact that it does not force me to go through the entire interview process, since with experience I know what parts I need to pay attention to.
I still need to review the results carefully because it sometimes makes mistakes, which can be hard to fix. Last year I had to go outside of TurboTax for my state return, so that I could submit a correct form. This year TurboTax automatically entered a late payment penalty on the federal return, in spite of the fact that I overpaid and was filing on time! After asking the "community" about this several different ways, I figured out how to go back to a section of the interview process and correct this.
February 26, 2015
Rated 4 out of 5 by DodgeBall Good solid tax program
The software is really good. I had a question about a tax situation regarding education credits and went to the website seeking advice. I found another person who asked the same question I had. They were told it was not possible to amend their return to change an education credit from a prior tax year. I found it hard to believe so I called the IRS. The IRS agent and I went through my situation in great detail and I was able to amend a previous year's return to change the education credit election. I owed some additional tax and sent that payment with the amended return. I knew there would be a penalty because that tax was paid almost one year late. I then got a note from the IRS telling me they processed the amended return and how much my penalty was. It was worth it for me. I am reluctant to trust the answers given on the website.
April 8, 2015
Rated 3 out of 5 by alreadybeentake It has its moments
Mostly usable and reasonable product. The pros are it gets it done, and it's always available at a discount off their asking price from any number of sources.
The more memorable are the cons: In Fed shows HSA money from off the W2 as income and computes taxes based on it, but if you try to see this "Other Income" entry it is not anywhere on the Enter Income page. The numbers don't align, you can't push into the number to see the source. It's only much later when they do get to HSA specifics that you are able to indicate what portion your employer paid vs yourself and the taxes and "other income" numbers adjust.
The other nit was on state taxes where it pulls capital gains from Fed and then asks something along the lines of HOW MUCH OF THIS IS DEDUCTABLE FOR STATE TAXES? but does not offer a clue on how to determine what if any is.
April 2, 2015
Rated 5 out of 5
by tuffys1 Best version of Turbotax I've used
I read a number of negative reviews of this year's TurboTax - primarily because of a change in Intuit's pricing and version changes. I almost went to the competition but decided I'd stay with what I've used for years. Although I can't offer a comparison, I was pleasantly surprised that this year's TurboTax was, I think, the best version that I've used in the 10+ years I've been using it.
I retired this year so I had a rollover to an IRA; RSU transactions; and pension and social security income that I hadn't had experience with before and TT led me clearly through the interview process --- with clear explanations of the topics that related to my situation. So unless they jack up the price excessively next year, I'll probably be a customer again then (recognizing that nothing is certain but death and taxes -- and I'd rather pay taxes).
April 12, 2015
Rated 4 out of 5 by Brett1818 Good but a bit buggy
Overall, I am very happy with the TurboTax Premiere product I purchased. After initial unhappiness at being forced to upgrade from Deluxe to Premier, I was happy to see Intuit's proactive response and apologies. The product installed and worked well. My only complaint were some buggy pages on how to account for two New York State property tax credits. it was not clear whether these should be taxable or non-taxable (I opted to be conservative), and one of the pages did not work properly.
Also, TurboTax provided several worksheets in my final PDF copy after I had finished, and some pages are utterly perplexing, with numbers that make no sense to me. I'm trusting that these make sense to the IRS, but I am a bit uneasy not understanding what some of this means.
I've been a fan for over ten years, and I plan to continue to use TurboTax.
April 15, 2015
Rated 4 out of 5 by john72nebraska Complete despite incompleteness
While TurboTax has this year performed well in covering the various tax situations, the Basic version was no longer useful to those of us who required more of the forms. To unlock those forms required an upgrade to a higher version, which is new this year. An example would be Schedule E.
The state version was a bit misleading when stating that my state (Tennessee) would issue a fine if the form was not filed for additional cost thru the TurboTax web site. While that is true for the TurboTax-prepared form, it turns out that the entries from the step-by-step process of the TurboTax state version could have been retyped on my state's taxation web site, and no penalty would have been assessed. This detail was unclear, and seems to be one of those higher-pressure marketing techniques designed to prove once again that "knowledge is power."
April 14, 2015
Rated 1 out of 5 by fkheath Changed for the bad
Even though my tax status has not changed (same tax sources, same documentation, etc), Intuit changed the way that investment income must be reported, thus requiring use of Turbo Tax Premium, even though I have used Deluxe for years and years. There is an actual threat when you load Deluxe that says you will not be able to e-file your taxes if you use Deluxe, thus you MUST upgrade. Fortunately for me, the vice-president authorized a free upgrade, but it was a hassle to go through the process.
Another problem is they now require a zip code for any rental property, which was not required in previous years. My property is raw land, out in the middle of nowhere in another state, with no mail boxes, no mail delivery. Again, I could not e-file unless I came up with a zip code.
They need to do better next year or I will bolt for H&R Block.
February 12, 2015
Rated 4 out of 5 by BigPahuna Don't Fix Something That Isn't Broken
For many years using this software has been a pleasant experience, and for the most part it is still easy to use.
The additional security added to access your own return if you take a break proved to be an annoyance, and from my point of view unnecessary.
I owed on my Federal and had a refund on my State, yet was not allowed to e-file my State while mailing my Federal returns. Whether this is a factor of regulations, or just a quirk in TurboTax is not clear. Either way, this was not a positive experience.
Additionally, one screen stated that my payment to Federal had to be received by April 15, yet the printed return states that the payment only needs to be postmarked by April 15.
These issues will not keep me from using TurboTax next year, I would just hope that items as basic as these are more clearly defined in the new software.
April 3, 2015
Rated 5 out of 5 by chagagram Continues to be easy
Once again it was easy to do taxes. We used the Premier since we had some mutual fund activity this year. Super easy to do. You still need to gather the information, either electronically or from your files, but it all can be put in the correct places.
The only negative is the interface "resets" choices to defaults on many of the screens in the instance where you return to the screen. You have to re-select your choices, which can be annoying if all you wanted to do was go step-by-step thru the process again to review your responses at a later date. One of us prepares the data, and the other checks it over before filing. We need to do the check-over together due to this default reset.
The e-file process is a no-brainer. Couldn't be easier.
Aside from that, it is an awesome tool to help this process. We've been using it for many years.
March 1, 2015
Rated 2 out of 5 by Gabe3591 Not up to par with previous Turbo Tax releases
Well this the first year that I can't recommend Turbo Tax to anyone, I've been a customer for around 15 years or more. It is sad to say that Turbo can't make simple comparison between to lines Form 8863 lines 4, and 5 setting proper value in 6 (some negative value). The tool needs a better regression sweep to keep errors out of forms. Turbo Tax did catch the error, but the user had to fix it. All inputs to this form were generated automatically based on student dependents (one in this case). Other annoying things are it is harder to view the forms, and switch back and forth after edits in Quick Turbo user friendly mode. Also can you fix next release so user can just print ESTIMATE TAX PAYMENT form without the unending questions that don't apply. Just thumbs down this year. I don't have enough time and space to write all the bad feedback.
March 2, 2015