Rated 3 out of 5 by Brian47 Easy to Lose Info if You Go Back & No Support
If you navigate back it will often lose info and can be hard to regain your place. It is easy to skip credits that you might get. No support available, or at least you can't find help from within the program.
March 2, 2015
Rated 5 out of 5 by JTNichols Gets better each year
Honestly the best way to do your taxes I've found. My only point of confusion was on my home's mortgage interest was being applied. The ability to compare current and past year's returns side by side is huge!
January 30, 2015
Rated 4 out of 5 by Bill9033 Customer service was very helpful. Tried to fix my concerns and referred me to a specialist when unable to fix problem. Specialist quickly got to root of problem. Can't believe I did my own taxes for so long.
February 14, 2015
Rated 4 out of 5 by muddyjeepman it was so easy
It was so easy to navigate. I'm not proficient in typing, or confident in my abilities to work a computer, but with turbo tax, I feel confident in my ability to appropriately file my own taxes
February 16, 2015
Rated 5 out of 5
by CAJ1965 SO EASY A CAVE MAN COULD DO IT!
I HAVE USED TURBOTAX FOR AT LEAST FIVE YEARS AND IT GETS BETTER EVERY YEAR. IT IS REALLY SIMPLE TO JUST FOLLOW THE STEPS, PAY ATTENTION TO THE PROMPTS AND EXPLANATIONS AND COMPLETE THE RETURN.
February 19, 2015
Rated 5 out of 5 by JimmyRusso Unbelievable service
My returns were rejected several times. I had begun to get quite frustrated. Agent called me after I requested help after only a minute of waiting. She walked me through re-filing my returns for over an hour.
February 10, 2015
Rated 5 out of 5 by SarahandDonC TurboTax is awesome!
It is so nice to do this in the comfort of my own home. Any questions were easily answered in the text box. I would never use anything else! Thanks for making such an easy to follow product!!!
February 20, 2015
Rated 5 out of 5 by GageMom1997 Rocked My Refund!!!!!
We love TurboTax. We have been using it for 10+ years. Every year we've noticed improvements that makes it easier to understand a section or question. And it keeps all of your past returns for easy reference.
January 15, 2015
Rated 5 out of 5 by Gusgus7672 Good Experience
I have been using turbo tax for many years to file my taxes. The process is easy and quick once you have all your paperwork together. I like how they walk you through each step of the process.
February 17, 2015
Rated 5 out of 5 by QueenB419 Boo-Ya
Love Turbo Tax - multi year user through a variety of life changes and never felt I was missing something. The green dude can keep his billions - I just want what is mine and to pay the lowest rate to get it!
March 8, 2015
Rated 5 out of 5 by Steve2204 Time Saver!
It was worth the price since I obtained TurboTax through a second party which reduced the fee a lot. The downloading of financial information and the accurate addition/subtraction is an incredible time saver.
February 24, 2015
Rated 4 out of 5 by Debbie608 Moneyback
All in all I am satisfied with Turbotax, but there are some things that could be a little easier to navigate. Mainly when there was a problem filing my state tax. I am still not sure I completed it correctly.
March 15, 2015
Rated 5 out of 5 by EDJboa Fast & Easy
I've used Turbo Tax to file my returns for the last 5 years, at a minimum. I like that they continue to upgrade the site, I found it much easier to file this year than in past years. I plan to always use them
March 17, 2015
Rated 4 out of 5 by Wayyyyyyyyyy I only had to pay $1650
We had so many life changing events and all of our numbers found a line once we located schedule D. We even paid our taxes through Turbo Tax and told the IRS when to withdraw from our account.
March 18, 2015
Rated 4 out of 5 by Schmittler1 over-all satisfied
I love TurboTax. Except when contemplating how to do an expense, if you change your mind on how to do it, the original forms don't delete automatically. This caused me to have to start over 2x
March 19, 2015
Rated 5 out of 5 by kim56 thanks
I had difficulties with the software related to the state and age of my computer so I called customer service and they were extremely helpful and were able to get me up and running right away.
March 22, 2015
Rated 5 out of 5 by PatrickT91 Fun!
Tried 3 different tax refund companies. TurboTax got the business. I liked how welcoming the program was when I started and made me feel good about using it; something every service should provide. Thank you!
March 22, 2015
Rated 5 out of 5 by jerseymagnolia Easy Breezy once you get started
Straight forward step by step, written in conversational language.
Need to work on the downloading instructions. Can't find out that you go to Tools without lots of searching and reading of peoples comments.
March 25, 2015
Rated 5 out of 5 by shortcake1 Great
I am a stickler for reading every thing so it took me about 5 hrs but it was worth it. I was so afraid I was going to owe again and this year we came out on top. I like the new format and it was very helpful.
March 31, 2015
Rated 5 out of 5 by Esscaster Oh So Easy!
This makes something so worrisome and complicated so easy to do by asking very easy to understand questions and explanations for those questions. They really make this daunting task of doing taxes super easy.
April 1, 2015
Rated 5 out of 5 by Awakened Great Experience
For the last two years I used a different electronic filing system. This made it so much easier and the program helped me to feel confident that everything is filed efficiently and accurately.
April 5, 2015
Rated 5 out of 5 by KCox I wish you had a way to amend a return from 2 or 3 years ago as an option, since I have done all my returns via Turbo tax. Virginia asked for additional tax payments as they did not allow a certain exemption.
April 5, 2015
Rated 4 out of 5 by Sparkylawmama Great Product/Cost a little bit high though
I have used Turbo Tax for several years and like the ease of use, but I feel like the cost is a little bit high. It would be nice to get a little bit of a discount for being a return customer.
April 8, 2015
Rated 3 out of 5 by DeanWMiller Old Junk
Loved Turbo tax for years but I'm changing my tone. Old junk from a home business that doesn't exist anymore keeps porting over year after year. This obsolete data is causing lots of errors every time I file.
April 10, 2015
Rated 4 out of 5 by patrickgrc got it done
would like to see a pdf of return just for a visual review. hopefully when I go back I can see and save for permanent records.
somehow missed the option to roll my refund into next years tax.
April 11, 2015
Rated 5 out of 5 by Praxitiles Great way to file!
It took me two long sessions to complete my filing, but it was worth it as I feel everything was covered, far better than I have done on my own or than a pro has done for me. A secure feeling!
April 12, 2015
Rated 5 out of 5 by Delt8 Very easy
This was very easy to use. It carried over the basics of my information from last year, which then allowed me to only enter and verify my information for this year.
February 2, 2015
Rated 5 out of 5 by JonTom my taxes
I have used Turbotax for many yearsbecause of ease of use, secure and current with all IRS requirements.
March 1, 2015
Rated 5 out of 5 by predsfans1 Cost me more than it should have
I understand making changes and trying to better your product. But, when you know you just made a change that cost your loyal customers to have to purchase a more expensive version to file the same type return, you run the risk of those customers researching for new services in the coming years.
February 4, 2015
Rated 2 out of 5 by SamDiego Getting Worse Each Year
Getting less user friendly each year, more bulky and awkward. This is the last year I will use turbotax.
March 9, 2015