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TurboTax Federal Free Edition Online
Customer Ratings - Page 261 of Product Reviews

TurboTax Online Federal Free Edition lets you file federal taxes online - FREE. It asks simple questions to accurately prepare your income tax return. Get free IRS efile and free federal tax filing with TurboTax.

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4.7 out of 5 average

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Rated 4.7 out of 5 by 14506 reviewers.
Rated 5 out of 5 by A Saved Rookie First let me start off by saying i have had others do my taxes in the past..the great volunteers for AARP.This year i was not able to hook up with these folks due to my work. Then i thought "why cant I do what these folks do?" After seeing ads from my credit union about Turbotax I thought I would give it a try. Boy am i glad I did! They made it so easy for me as they walked me through the whole process. They covered everything that i needed to do to file. I will not hesitate next year to use this great program . March 7, 2015
Rated 5 out of 5 by SO MUCH BETTER THAN H&R BLOCK I am SO impressed with how easy it was to file my taxes with TurboTax. Just prior to filing my taxes with this website, I had went through all the hassles of trying to file with H&R Block (as I did last year) just for it to tell me this year they were trying to charge me $20! I'm a college kid and am not willing to spend that for a federal refund. I was so aggravated having to enter all of my information again, but TurboTax made it so quick and easy! I definitely will continue to file my taxes with this company! February 23, 2015
Rated 3 out of 5 by great program until they try to double charge you very great program, i don't appreciate that at the end when reading the agreement i had to sign i kept noticing they were charging me double what it should have been. after calling the "customer service" number located directly above what i was reading i was told that wasn't the right number #very convenient right?# I kept going back through, finally realizing that by deducting my fee for the state filing, they were charging me double, but not being really clear about it. not as clear as everything else they did. April 15, 2015
Rated 5 out of 5 by Innovative Filing taxes is difficult sometimes and there are many areas to be addressed. Turbo Tax makes everything easy from the first step to the last. Turbo Tax asks the right questions and enables you to complete your taxes better than any other Tax program out there. Turbo Tax is clever and quirky with their process which makes it fun and simple. I have used Turbo Tax since I was 17 years old and now I am 26. Its consistent and a must have program for people filing their taxes at home. Thanks Turbo Tax! Regards, Will February 23, 2015
Rated 5 out of 5 by Nice and easy I am currently under a tight budget after having moved to a new state and building a new life over the last year. I wasn't sure how much filing my taxes would cost, and was a little hesitant and nervous to find out. Luckily Turbotax was FREE! Something I appreciate considering how simple my return was. The process took less than an hour and was very easy to complete. I don't know why I was procrastinating so much, thinking it would be a problem, when in reality it was quick and painless to take care of. Thanks! April 15, 2015
Rated 5 out of 5 by Easiest. Filing. Ever I love using Turbo Tax. I use it every year when I file my taxes because their set-up makes it incredibly super easy to fill out the appropriate information, and if you don't know what you're looking for, they have little help blurbs along the way to tell you what you should be putting in and where. I always feel confident that I'm doing things right, and I love seeing the refund I'll be getting. And the best part (aside from being able to sit in my pajamas at home and file my taxes) is that it's absolutely free! April 14, 2015
Rated 2 out of 5 by What's the price today??? I have used TurboTax online for several years. This year is the most frustrating at all. First states are free - then they aren't. Last year I could transfer my personal data for free - this year there is a charge. All the extra "CLICKS" to get through a page - do you really care how I'm feeling? TurboTax is very good at "hiding" the "no thanks" buttons and pushing you to accidentally click a button that will result in an up-charge. Why should I be asked if I want to upgrade when I am filing a 1040EZ? Ridiculous. February 21, 2015
Rated 5 out of 5 by TurboTax has come a long way! I usually dread preparing my own tax returns, mostly because I'm paranoid about the accuracy of the calculations or because I'm afraid I'm missing something. This year I decided to give TurboTax another try and I feel accomplished. The GUI has come a long way and I'm satisfied my return is complete and accurate. It saved me the hassle of going to a tax preparing service office and saved me some $$$ too. Overall, I had a good experience and I'd recommend the software. I'll most likely use it for next year's return. April 3, 2015
Rated 2 out of 5 by Handwritten Signatures Sometimes Required Everything worked great, no problem at all for the most part. My complaint is with the state return. You ask if I want to pay $30 to file my state return electronically, which I was very happy to do. Then 15 minutes later, I see that my state requires me to send a handwritten signature. I had thought the $30 charge allowed me to avoid the ~1 hour or so it will take to print things and mail them. It might not have been intentional, but you should have mentioned this requirement before selling "electronic filing". April 7, 2015
Rated 3 out of 5 by Upset about the 29.99 misrespresentation I was very upset that I was misled to thinking it would only be 29.99 to send my state returns. I tried for 40mins to get out of the screen so that I wasn't paying for the turbo program too. it would now allow me to no matter what way I tried. I feel that is misrepresentation and misleading to customers. I finally paid with my credit card and only had to pay the 29.99 program. this is unfair to people who are trying to get the money out of their check. They can not get their check unless they pay the extra 29.99. April 15, 2015
Rated 5 out of 5 by Quick and Easy Really quick and relatively painless process for filing your taxes. Really the only negative is that they try to sell you unnecessary products during the review portion of the tax submission. I really don't count this as a negative because it's easy to skip and might be useful for some individuals, just not me (plus the free Federal filing is great and any company would want to push their other products in the same way). For filing your taxes in an easy-to-understand, coherent manner, I highly recommend Turbo Tax. March 22, 2015
Rated 5 out of 5 by Quick and Easy I have only been filing my taxes for 3 years now, 2 years with Turbo Tax and 1 year with a Tax Preparer company, and I can say without a shadow of a doubt, Turbo Tax is the way to go. For one it is FREE and most importantly, it's comprehensive so even if it was your first time filing, Turbo Tax makes it easy for you to use and understand what exactly you need to do to e-file. I would recommend Turbo Tax to anyone trying to avoid preparer fees and wants the peace of mind that they know how to handle their own taxes! April 14, 2015
Rated 5 out of 5 by So much better than H&R I started my taxes with H&R Block and I ran into some questions. Their customer service was terrible. So, I started doing my taxes with Turbo and I still ran into the same questions(I have a complicated personal/income situation) however, I used Turbo's live chat and my questions were answered immediately! Versus the other company, which took over a week and answered my questions wrongly and they were impossible to find out how to get help. Turbo's user friendly platform and customer service really hooked me. Thanks! March 10, 2015
Rated 4 out of 5 by Easy for the most part. I've used TurboTax before. It's great for people with straightforward tax returns. The only problem I ran into this time around was when I stared looking into a certain tax credit on the state return which I shortly thereafter realized didn't apply to me, and I abandoned it. When I tried to file, it told me I had to fill out an extra worksheet for this credit. I tried deleting the worksheet to no avail. The only workaround was to start over on the state return. Not a huge problem -- If you encounter a bug start over. February 19, 2015
Rated 5 out of 5 by Forget 5 Stars...This Gets 10 Stars OK, I'll admit I don't have the most complicated return. My income, for example, can be discussed in terms of federal poverty levels, so I took advantage of the free filing option. Nonetheless, I felt that Turbo Tax bent over backwards for me, looking under every stone for any possible deductions. And they never once made me feel inferior because of the money I don't make. Exceeding my expectations, they made me feel completely comfortable with the information I'm sending to the IRS. You can't ask for more than that. March 24, 2015
Rated 5 out of 5 by Improvements appreceiated After several years of using these products for multiple household member tax filings, I just must say that the process is more agreeable and less taxing (just the fact) on my nerves. The skill of improving the interface program, so that you can't exactly pinpoint what makes it easier to attack an unpleasant task such as tax return preparation, but you know it is so, is just genius and truly appreciated. The sing song chit chat about how long Intuit has been doing this work and how you guys feel about things is great. April 14, 2015
Rated 5 out of 5 by Great product TurboTax is very user friendly and easy to use. The step-by-step process from one section to the next is well laid out. The only shortcoming was that I was never prompted to enter my IRS assigned Identity Protection Personal Identification Number. Having previously reported to the IRS that I was a victim of identity theft, they assigned a unique PIN Number to be used when filing my 2014 return. I only hope that this will not delay my refund. Other than that one issue, I would recommend TurboTax to anyone and everyone. February 27, 2015
Rated 5 out of 5 by Easy and free filing! I started my tax returns in February... Just finished them April 13th, I like that Turbo Tax asks all the right questions, allows you to save your return and look up the information you need, to return and continue where you left off. It is very user friendly, uses language that is easy to understand and instructions easy to follow. It also it let me know how much I owed ahead of time, so that I could be prepared to pay today. I will never use another tax preparation service and I will recommend them to everyone I know. April 13, 2015
Rated 5 out of 5 by Quick and Painless This is my 4th year to use Turbo Tax online and this was the first time I had to share data without paying for Dlx version, which keeps going up in price. In the previous free versions there was a $10 efile fee. The last couple years my return required the Dlx version because they were more complex. TTax state that they will not share sensitive or personal information and I believe that is true. After all if that happened the class action suite would put them out of business. Still I would rather pay a small fee to file. April 10, 2015
Rated 3 out of 5 by not as good as it was I was used to Turbo Tax being the best around, but I was surely disappointed this year. We used to be able to access our returns online, but , apparently, no more, unless you pay extra money. I was used to paying for the Louisiana, but of course, that has almost doubled in price from when I first started using Turbo Tax, over 10 years ago. The million disclosures were confusing, as were the choices of which version to use. I may have to check someone else out next year, since you won't even access the prior year anymore. April 15, 2015
Rated 5 out of 5 by Free Federal Return 04/15/2015 The software was very consumer friendly with interactive Step-By-Step detailed instructions and explanations. At any time when I had a little doubt, there was always a link to a pop-up with an explanation that nearly always answered the question and resolved my doubt. The exception to this was when figuring a deduction for Military Retirement Pay that I am still a little confused if it is considered a 401k or whatever for tax purposes. The Free Federal Return package from TurboTax has been my choice for three years now! April 15, 2015
Rated 5 out of 5 by Stress Free Return I liked the friendly interaction of the site, as well as the step by step process the site guided me through in completing the return. This is a much faster way to file the return and much less stress than reading the instruction book and doing the mathematical calculations. I will definitely use this service to e file next year, rather than mailing in a paper return on my own, as in the past. One pleasant surprise was that I didn't have to pay the penalty for not having medical insurance. Thank you for a great service! February 19, 2015
Rated 5 out of 5 by First Timer! I've always had someone else file my tax returns. I decided this year I was taking the reigns. Turbo Tax provided simple, straightforward questions that directed me every step of the way. My confusion happened when I had more paperwork than I needed so I tried to document that extra paperwork even though it was not needed. Other than that I loved the motivational notes throughout the process and I found it super easy to complete my first tax return I attempted myself. I feel very happy with my return and proud of myself. February 19, 2015
Rated 5 out of 5 by Simple and Easy Tax Filing This was an easy to use tax filing service for me needs. I am a single person with a straightforward income, so I just needed a simple and convenient way to file my taxes. The system explained each step along the way in plain English, which reduced any chance for error due to misunderstanding complicated tax terminology. Also, the system added a few personal touches which made the interaction pleasant. While I am not familiar with the more advanced options available, the free service I chose to use met my needs perfectly. March 6, 2015
Rated 5 out of 5 by Good Job I have been a Turbo Tax user for many years. I normally use the CD format for my personal and business taxes due to their complexity. I used this online version for the first time for my granddaughter's taxes. It was easy to use, allowed me to complete and e-file her taxes in an hour so and the best part was it was completely FREE as promised. Although the program offered some for-fee options that would be very worthwhile to some people, it was not made a requirement for using the program. Thanks Turbo Tax!!!!!!!!!!!!!!!!! February 18, 2015
Rated 5 out of 5 by LOVE the app! As someone who is new to the tax filing process I have traditionally hated it. When I saw that TurboTax had an app I about fell out of my rocker with excitement. Overall the TurboTax application is awesome. It was really easy to open, run, and complete my taxes. The only advice I recommend is to make sure you always check your information when using the picture/ camera feature. It will get a bit confused at times so make sure you review that everything is in the right place. Other than that the process was easy and simple! February 18, 2015
Rated 4 out of 5 by Frustrating, but Quality When I was filling out my education information in the deductions section, it asked about the Hope and American opportunity credits. I had to go through several years of my parents tax returns to find this information and it was a huge hassle since I live over 6 hours away from my parents. On returning to the form after finally rounding up the requested information, I could not return to the section where it had originally asked for it. After 3 weeks and several hours of headache obtaining the information, it was useless. February 25, 2015
Rated 5 out of 5 by Wonderful Experience! Unlike the experiences I've had with other electronic tax services, TurboTax made everything painless! I encountered absolutely no hassle from start to finish with every step clearly and concisely explained. TurboTax even explained why certain information was needed for filing, rather than just demanding info and leaving relevance to the filer's imagination. Moreover, TurboTax did an excellent job finding hidden tax credits that increased my refund. Without a doubt, I will be returning next year to file with TurboTax again! April 13, 2015
Rated 4 out of 5 by My Opinion I may have missed it, but I had a hard time entering my wife's (Copper B Dulin's) 1099-R once I had completed entering my SSA-1099. When your user has selected "married, filing jointly," shouldn't the user's spouse page come up automatically, once the first user's income has been completed? Again, I may have missed this, since turbotax is so good about asking all of the right questions. Thanks for making this available for free. Please consider NOT charging $29.95 for those users who are retired and on fixed income(s).... February 21, 2015
Rated 4 out of 5 by Simple and easy, but still trying to hide fees TurboTax is awesome. The look of the site makes everything super simple and great, but this is the first year I had to also file a state return. Everything was perfect until the last possible second, and it tells me I somehow owe 30 bucks to file. I understand that state taxes take more work for you guys, just at least tell me I'm gonna be charged before I put in all the work and then say "Give us 30 bucks or we're deleting all your state taxes." Other than that, the whole process was beautiful. Just be a little more clear. March 24, 2015
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